We have just purchased a car for our grandson from Martin, and if, like us, you value exceptional customer service, this is definitely the place to buy your next vehicle. Martin made the whole... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My second purchase from BMW Stratstone, Doncaster. I have nothing but praise for the way the whole transaction was handled. Hamid, our sales contact, was an absolute gentleman to deal with. And it was... Ver mais
A empresa respondeu
My air conditioning stopped working. First they couldn’t diagnose it but on a second look they changed the compressor which was at fault and it’s back to normal. Was given a nice X7 as interim replace... Ver mais
A empresa respondeu
Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Wheatley Hall Rd, DN2 4SR, Doncaster, Reino Unido
- 01302 976690
4,7
Excelente
465 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant car and service
My wife and I bought a 2021 plate 530D from Stratstone Doncaster. We dealt with Craig who was amazing from start to completion. He looked after us every step of the way. If you decide to choose a BMW for your next car pop in and ask for him.
1 de novembro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi,
We're thrilled to hear about your positive experience with Craig.
It's wonderful to know that he provided such exceptional service throughout your purchase.
We appreciate your kind words and are glad you're enjoying your new BMW.
Customer Services
Amazing customer service from start to…
Amazing customer service from start to finish. Would highly recommend to friends and family.
9 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hello Rachel,
Thank you for your kind words!
We are thrilled to hear you had a positive experience.
Customer Services
I am satisfied because they were very…
I am satisfied because they were very fast and accurate
15 de novembro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Buying my X1 from BMW Stratstone
Buying my X1 from BMW Stratstone, Doncaster was pain free. Salesman, Martin guided and supported the process, with no hint of pushy sales tactics. All round super friendly with an excellent attitude towards their “partner” customers. Would highly recommend purchasing from this dealer.
25 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hello,
Thank you for your kind words.
We are delighted to hear that you had a positive experience BMW Doncaster.
We are proud to have Martin as part of our team and their commitment to providing excellent customer service.
Customer Services
Review on BMW one series purchase
Really happy with the service and staff love my new car would highly recommend Bmw Stratstone Doncaster
31 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Nichola,
We are delighted to hear you had a positive experience and love your new car.
We strive to provide excellent service and are happy to know we exceeded your expectations.
Customer Services
Would Highly Recommend!!
Recently purchased a M3Touring in September, Luke from Sales was great throughout the process. Everything was streamlined and not pushy at all.
29 de setembro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hello,
We're thrilled to hear about your positive experience with Luke and the M3 Touring purchase.
We appreciate your feedback and are glad you found the process smooth and comfortable.
Customer Services
Clean showroom
1 de novembro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Jamie,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Stress free purchase throughout
I want to pass on my experience with BMW Stratstone of Doncaster with my recent M5 purchase.
Luke handled everything between myself and the finance progress throughout. Always on hand with any questions and quick to action them as well as keeping me informed.
Even after my purchase he made sure that I was fully satisfied with the car and on hand with any car setup advice.
Will definitely check their stock in future for another car when the time comes, thank you :)
10 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Marc,
Thank you for taking the time to share your positive experience.
We are delighted to hear that you had such a positive experience purchasing your M5.
We are proud to hear that you were happy with the service you received.
We strive to provide excellent customer service and we are glad that you found Luke to be helpful.
We appreciate your kind words and look forward to welcoming you back again soon.
Customer Services
Thank you Derwyn
I am an established new car buyer at Stratstone and even though I don’t live in Doncaster I keep returning because of their excellent standards of customer service. They are never pushy, always helpful and nothing is too much trouble. In expressing my appreciation for this standard of service, I must single out Derwyn Edwards. He always takes the time to understand exactly what I want, makes sensible suggestions about how I can best meet my aspirations and patiently guides me through the process of fulfilling them. He is, in every sense, a class act. Thank you Derwyn!
26 de setembro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Steve,
Thank you for your kind words and for taking the time to leave this review.
We are delighted to hear that you have had such a positive experience with Derwyn.
We strive to provide excellent customer service and we are glad that you have found our team to be helpful and attentive.
We appreciate your continued business and look forward to welcoming you back again soon.
Customer Services
Fantastic service from the moment we…
Fantastic service from the moment we entered the showroom to the moment we drove our new car away .Very professional staff and management.
18 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Beverley,
We're so happy to hear you had a positive experience with our team.
We strive to provide excellent service and are thrilled you enjoyed your time with us.
Customer Services
New 1 Series - Stratstone BMW Doncaster
I was more than happy to return to the Stratstone BMW team in Doncaster for my new 120 M Sport which I took delivery of in October.
The service received from my original enquiry through to delivery was exceptional. A special mention to Tom Ruff who even came in on his day off to do the vehicle handover.
I’m loving the new F70 1 series and happily recommend Stratstone BMW Doncaster.
5 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi,
We're so pleased to hear about your positive experience with our team in Doncaster.
It's wonderful to know that you were happy with the service you received from your initial inquiry through to the delivery of your new 120 M Sport.
We're especially grateful for your kind words about Tom, and we'll be sure to pass your feedback along to him.
We're delighted you're enjoying your new F70 1 series.
Customer Services
Generally really good service
Generally really good service - nice and efficient and friendly team. Only slight negative is chasing for a status update. The text is helpful but speaking to a person quickly after would be great!
11 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Robert,
We appreciate your kind words about our team's service.
We're glad you found them friendly and efficient.
We understand your frustration with the need to chase status updates.
We're always looking for ways to improve our communication and will take your feedback into consideration.
Customer Services
Very attentive and welcoming front of…
Very attentive and welcoming front of house staff, kept me informed of progress throughout my visit and all dealt with promptly.
7 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hello Andy,
Thank you for your kind words.
We are delighted to hear you had a positive experience with our team.
Customer Services
Excellent service form Doncaster BMW
Excellent service form Doncaster BMW. Purchased a used 8 series Gran Coupe from Tom who was excellent. Car is as described and process was quick and efficient. Couldn't have asked for better service - highly recommend.
21 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hello Stephen,
Thank you for your kind words and for highlighting the contributions of Tom.
We are delighted to hear you had a positive experience and appreciate your feedback.
Customer Services
This is my second used BMW from…
This is my second used BMW from Stratstone BMW Doncaster. Their team are brilliant from the ladies on reception to the managers at the top. Very easy to deal with and they sell you a very good car to suit your needs. Thank you
1 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Simon,
We are thrilled to hear about your positive experience with our team.
It's wonderful to know that you found the process easy and that you are happy with your new car.
We appreciate your kind words and will share them with the team.
Customer Services
Recent booking in relation to a recall
Booked appointment easily online, checked in online and the car was ready on time, having had a thorough clean.
22 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi David,
We strive to provide a seamless and convenient service, and we're glad that you found our online booking and check-in process easy to use.
We're also happy to hear that your car was ready on time and thoroughly cleaned.
Customer Services
Sales staff great and ever body at…
Sales staff great and ever body at Doncaster are so friendly they can’t do enough for you the staff are a credit to bmw
29 de outubro de 2024
Opinião espontânea
Resposta da Stratstone - BMW Doncaster
Hi Anne,
We are delighted to hear about your positive experience with our staff at Doncaster.
Their dedication to providing excellent customer service is something we strive for, and we are thrilled that you felt their friendliness and helpfulness.
Customer Services
Resposta da Stratstone - BMW Doncaster
Hello Carl,
Thank you for the five star review.
Take care,
Customer Services
Resposta da Stratstone - BMW Doncaster
Hi,
It's wonderful to know that you had a smooth and enjoyable sale process.
We appreciate your kind words about Luke's assistance.
Customer Services
Resposta da Stratstone - BMW Doncaster
Hi,
Thank you for your kind words.
Take care,
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.