Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
A empresa respondeu
Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Ver mais
A empresa respondeu
Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... Ver mais
A empresa respondeu
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Ver mais
A empresa respondeu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Escrito pela empresa
Citadel Way, Hull, HU9 1TQ, Hull, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always extremely helpful work carried out to a high standard staff always present

Resposta da Stratstone - BMW Hull
The service team were very helpful as usual and provided me with a modern loan car. Very good service!

Resposta da Stratstone - BMW Hull
Acquired my new BMW X4 from Stratstone BMW Hull, they were an absolute pleasure to deal with, professional and went above and beyond to help make the transaction easy, hassle free. Will continue to buy cars from this excellent dealership

Resposta da Stratstone - BMW Hull
Excellent service provided!
Attention to detail, with thorough resolution.

Resposta da Stratstone - BMW Hull
Excellent service. I was kept informed of progress and the car was reafy for collection by 4:00 pm as requested.

Resposta da Stratstone - BMW Hull
First class service looked after well informed at every stage. Mini delivered back to me after being washed and cleaned.
Have never been looked after so well Allison member of the reception staff was great.
Would highly recommend BMW (Mini)

Resposta da Stratstone - BMW Hull
We went in for a major service and were made very welcome. Kirsty was really efficient and friendly, offered a drink. Very pleasant experience.

Resposta da Stratstone - BMW Hull
Recently had my car serviced for the first time and had a very easy experience throughout. My car was collected and returned to my home all nice and clean inside and out! I was kept informed during the whole process by Rui Carvalho-Pereira from sending me a video to speaking to me to explain a few things. From booking in with Charlotte a few months ago to having my car delivered back to me it was a very easy and professional process.Easy online payment too. I am delighted with the service I received from Stratstone in Hull service department. Thank you!

Resposta da Stratstone - BMW Hull
Very friendly and professional on the service desk and the car was ready early and washed and vacuumed for collection.

Resposta da Stratstone - BMW Hull

Resposta da Stratstone - BMW Hull
Nice and patient service with detail explanations about my Mini Cooper. The old car functions well now.

Resposta da Stratstone - BMW Hull
Starting from when i entered the dealership, William H approached me and sat me down to discuss the car i had in mind. He got an idea of what BMW 3 series that were available and quickly got the car i chose round for me to see. The car was stunning from day 1 and still to this day. Will then sat with me showed me round the car, the features it had and all comfort buttons. He also came out with me on the test drive which i recommend for anyone who has a lot of questions like i did. William was very approachable friendly and helpful with his knowledge about cars. Once we arrived back at the dealership we sat down, i was also offered details on how i could part exchange my vehicle, for the age it was i was well happy with the value i was given. I also chose to get the ceramic coating which i would also recommend to everyone because it brings out a deeper colour of the car and feels smooth as anything; and you also get a free cleaning kit which is handy because I now can wash my car myself every time. The best bit for me was the peace of mind knowing i have the BMW warranty which just puts me at ease on every journey and shows the reliability of the car. Even the aftercare is amazing, William H as well as other staff always offers to help and answers any questions i have. The process of buying and exchanging cars was quick as anything and hassle free. I'd definitely buy from there again for the service and friendliness of their staff. Thank you once again William Houldridge for the service you provided.

Resposta da Stratstone - BMW Hull
Great experience buying our new car from will at the hull showroom. We knew what we wanted and will made sure we got it. We are extremely happy with our new purchase and will definitely be going back for our next car.

Resposta da Stratstone - BMW Hull
Car booked in for an intermittent problem with the fobs on the Tracker system recently coded to my new M4.
Excellent level of service from start to finish, from the initial phone call to picking up my car - all tested, working, and valeted like new.

Resposta da Stratstone - BMW Hull
Mini service and MOT, very helpful, efficient and a pleasure to deal with.

Resposta da Stratstone - BMW Hull
Always an excellent service, very helpful staff, friendly and eager to help and advise when needed. Mechanics were professional, quick, and efficient. Its nice to know that you can still get helpful and reliable people. Many thanks to the staff who helped me out yesterday (wont mention names)

Resposta da Stratstone - BMW Hull
My car was due in for a service. The staff were very helpful and courteous. The showroom was very clean and tidy. Although when asked which contact I wanted to be contacted on, they contacted my carer instead of contacting myself, but luckily this was not a problem.

Resposta da Stratstone - BMW Hull
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