I was speaking to Kirsty and she was great, I had drove over a nail and needed it sorted so as my car was in workshop, she kept updating me and kept me in contact as it was in the workshop, they order... Ver mais
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Leia as opiniões dos outros
Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Ver mais
A empresa respondeu
Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
A empresa respondeu
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Citadel Way, Hull, HU9 1TQ, Hull, Reino Unido
- 01482 601136
4,7
Excelente
457 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from start to finish
Great service from start to finish, the courtesy car was ready to drive away and was clean inside and out, more importantly it had enough petrol in to get me to my first destination to enable me to carry on with my busy day
1 de junho de 2022
Resposta da Stratstone - BMW Hull
Hi Dee,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Great service
Great service from all that I had dealings with. All questions answered and offered a great price for my trade in.
I would definitely recommend Stratstone - BMW Hull.
31 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Gareth,
Thank you for taking the time to leave a positive rating.
We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Customer Services
Excellent service.
31 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi John,
Thanks for the great rating!
We are always happy to help.
Customer Services
My car was picked up from home the work…
My car was picked up from home the work done as required and then returned having been cleaned- perfect
31 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Charles,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
I have always found them to be very…
I have always found them to be very helpful & professional.
31 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Kim,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Came all the way from Manchester......Defiantly worth the trip
I travelled from Manchester to Hull the week before i purchased the vehicle was greeted by the salesman (Mark Storey),being a business man and employing people myself i was impressed by Marks people skills,this was defiantly a big factor on me purchasing the vehicle......it was defiantly worth the trip and will defiantly look forward to dealing with Stratstones again...Thank you
29 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Anna,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Tyre pressure alert displayed on…
Tyre pressure alert displayed on dashboard, and Stratstone advised me to go to Kwik Fit, Anlaby..
AdBlue reserve alert displayed on dashboard the following day.
Blue Motability parking badge disappeared from the car during the MOT and
Service.
Carol Macleod. CC09MAC
28 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Carol,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
Friendly helpful staff.
28 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi,
We are delighted to see such a positive review.
Have a great day!
Customer Services
Fantastic from start to finish great…
Fantastic from start to finish great customer service is very rare these days, even got me a better price for work I need doing, will use again
28 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Resposta da Stratstone - BMW Hull
Hi Paul,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Superb customer service everytime from…
Superb customer service everytime from Rui and first class workmanship
27 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Darren,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Excellent communication with the…
Excellent communication with the dealership. Both Jenny & Ian were very knowledgeable and helpful throughout the whole buying process.
26 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
BMW Stratsone Hull Service
After purchasing the vehicle on Friday 6th May i booked home delivery for 2 weeks later (Monday 23rd May) however it was delivered on Tuesday 24th May, also the spare key didnt work upon recieving the car, i communicated this to the sales rep who rectified this and sent me some new batteries in the post. If the home delivery was on time and the spare key worked i would've rated 5 stars. However generally satisfied with the level of service received from BMW Hull.
26 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi David,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Kirsty was very helpful
Kirsty was very helpful, polite and nothing was too much trouble.
I would highly recommend Hull Stratstone for a very positive customer experience.
26 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Andy,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Resposta da Stratstone - BMW Hull
Hi Christopher,
We are delighted to see such a positive review.
Have a great day!
Customer Services
5 star service from reception to the…
5 star service from reception to the work undertaken would use again
24 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Ricky,
It is wonderful to receive such a positive review!
All the best!
Customer Services
First class service as always
First class service as always. Kirsty was a star, sorting out a couple of last minute things too. Much appreciated! 👍
24 de maio de 2022
Resposta da Stratstone - BMW Hull
Hi Steve,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Resposta da Stratstone - BMW Hull
Hi Lesley,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Thanks Mark Storey
Just like to thank Mark Storey for his assistance when recently buying my Audi A5 recently.
Mark was very knowledgeable and helpful throughout the process and was always on hand after delivery to answer and assist any queries I had. This was especially appreciated as it wasn't a BMW, and on several occasions went over and beyond to help.
Thanks Mark
22 de maio de 2022
Opinião espontânea
Resposta da Stratstone - BMW Hull
Hi Graham,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Resposta da Stratstone - BMW Hull
Hi Matthew,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
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