Hi just purchased a Land Rover Evogue from stratstone reading. They went above and beyond , delivered the car , as described immaculate condition ……Very helpful with hole process , would recommend t... Ver mais
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Leia as opiniões dos outros
Actual service carried out on 12th March. Excellent service, kept me informed after the initial check with supporting video. Updated me when the service was complete, including the expected collection... Ver mais
A empresa respondeu
well organised when you get through to the right department. The pointless waste of your time American front end to phoning in is not good. the on-line booking feature is almost a criminal waste of ti... Ver mais
A empresa respondeu
Service advisor, Roland Payne, was excellent. He kept me fully informed throughout the time my XF was in for service, brake pads/discs replacement and MOT. My car was beautifully clean on pick up and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Fabricante de carros
- Mecânica automóvel
- Oficina de inspecção
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Bennet Road, RG2 0QX, Reading, England, Reino Unido
- 01183 155 736
3,8
Bom
157 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Speedy check-in and quick car…
Speedy check-in and quick car turnaround. All in all very efficient.
9 de setembro de 2024
Resposta da Stratstone - Land Rover Reading
Hi Jane,
Thank you for taking the time to review us.
You have really made our day!
Stratstone Customer Services
Duck Bill Replacment
On revisiting to get a small piece of trim fitted, the technician was very helpful explaining why the repair took six days instead of one.
Keith on service desk was also very helpfull.
3 de setembro de 2024
Resposta da Stratstone - Land Rover Reading
Hi Lynn,
We appreciate your kind words about the technician and Keith's helpfulness.
It's great to hear that you received clear explanations about the repair process.
Stratstone Customer Services
Resposta da Stratstone - Land Rover Reading
Hi Simon,
Thank you for your kind words!
We're so glad to hear you had a positive experience.
Stratstone Customer Services
Nice and simple experience.
Nice environment, good service, great coffee.
Although it would have been nice to have some fue in the swap car.
19 de agosto de 2024
Resposta da Stratstone - Land Rover Reading
Hi Mr Durant,
Thank you for your kind words about our environment, service, and coffee.
We appreciate your feedback and will take this on board.
Stratstone Customer Services
Overall good but can be better.
Overall good but can be better. Lot of follow-up required to get the work started and provide status updates. Once started they finished job quickly. Handled specific requests and service manager was good within his capacity. As a company need to improve customer care team over phone. Vallet was not done properly and finish of the job could have been better.
13 de julho de 2024
Resposta da Stratstone - Land Rover Reading
Hi Ravi,
We appreciate your feedback and understand your experience with our customer care team.
We strive to provide excellent service and will use your feedback to improve our communication and processes.
We're glad you found the service manager helpful and that the work was completed quickly once started.
We value your input and will work to ensure a smoother experience in the future.
Stratstone Customer Services
Excellent mechanics and excellent…
Excellent mechanics and excellent customer service from Steve
31 de julho de 2024
Resposta da Stratstone - Land Rover Reading
Hi Pierre,
We appreciate your kind words about our mechanics and Steve's customer service.
We're glad you had a positive experience.
Stratstone Customer Services
All process was good.
26 de julho de 2024
Resposta da Stratstone - Land Rover Reading
Hi Raju,
Thank you very much for leaving a review!
Have a nice day!
Stratstone Customer Services
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