Stratstone - Land Rover Tonbridge Opiniões 

155
•
TrustScore: 4.5 em 5

4,4

Woodgate Way, TN11 0FU Tonbridge, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service as always from Marcus and the team in service at the Tonbridge dealership. They set a high standard and consistently exceed it! I only wish your sales team had half the capability. T... Ver mais

Classificada 5 em 5 estrelas

Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you

Classificada 5 em 5 estrelas

Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Listened to the problem being experienced, located the cause and resolved quickly. Also understood my needs for a courtesy car and provided a suitable vehicle


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Fabricante de carros
  5. Mecânica automóvel
  6. Oficina de inspecção
  7. Serviço de troca de óleo

Escrito pela empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informações de contacto

  • Woodgate Way, TN11 0FU, Tonbridge, England, Reino Unido

  • 01732 913 242

4,4

Excelente

TrustScore: 4.5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(155)

4543 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superb customer experience

Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you

15 de outubro de 2026
Classificada 3 em 5 estrelas

Stratstone as a Dealer is ok

Stratstone as a Dealer is ok, albeit their Labour and parts charges are excessive, our problem revolved around a vehicle purchased from Evans Halshaw, part of the Lithia Groups as is Stratstone, they was an internal disputs as to how a repair was to be paid, in my opinuion this should have been remedid by the intervention of Lithia Group who has overall control. I must give praise where it is due, Jiya from customer service was great to the best of her ability,the situation was at best often embarising for her, yet she was honest, considerate and made every personnal effort to be helpfull, albeit much was beyond her control.

24 de setembro de 2026
Classificada 5 em 5 estrelas

Great service as always from Marcus and…

Great service as always from Marcus and the team in service at the Tonbridge dealership.
They set a high standard and consistently exceed it!

I only wish your sales team had half the capability. They are totally inept!

2 de outubro de 2026
Classificada 5 em 5 estrelas

We have an excellent trade relationship…

We have an excellent trade relationship with Tonbridge and they continue to give us great service.

1 de agosto de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

Great customer service from the service…

Great customer service from the service advisor Wilhelm Busch.

14 de agosto de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Foa,
Thanks for sharing your recent experience!
It sounds like Wilhelm  has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

Stratstone is always so helpful

Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss. Thank you Stratstone.

27 de agosto de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Tonbridge Customer Services

Classificada 5 em 5 estrelas

Fantastic Service & MOT

Fantastic Service & MOT

8 de agosto de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Hannah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

Perfect as usual

Perfect as usual

13 de agosto de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Classificada 4 em 5 estrelas

Good Service from Sarah and Piers

Work done well and to time. Would happily recommend this dealership for service.

21 de julho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Andrew,
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Tonbridge Customer Services

Classificada 5 em 5 estrelas

Booking and service done as expected

Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buiding

17 de julho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello John,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Tonbridge Customer Services

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly

11 de julho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Tony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

Looked after

Looked after, kept up to date and high levels of customer service.

25 de junho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello John,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

kept informed of the work on my car by…

kept informed of the work on my car by the service team, whole process was very smooth which is why prefer this branch over those closer to where i live. Worth the extra effort

1 de julho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Colin,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services

Classificada 5 em 5 estrelas

Good service kept updated problem found…

Good service kept updated problem found and repaired quickly

24 de julho de 2026
logótipo da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

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