Stratstone - MINI Doncaster Opiniões 

172
TrustScore: 5 em 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

once again we have purchased a mini from the amazing team at stratstone mini doncaster. laura Straw and her amazing team have looked after my wife and i for the last 15 years. we live over 3 hours... Ver mais

Classificada 5 em 5 estrelas

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kep... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Oficina de inspecção
  3. Fabricante de carros
  4. Mecânica automóvel
  5. Serviço de troca de óleo
  6. Concessionário de carros usados

Escrito pela empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informações de contacto

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Reino Unido

  • 01302 380500

4,9

Excelente

TrustScore: 5 em 5

172 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(172)

4363 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

All the staff at Stratstone Mini…

All the staff at Stratstone Mini Doncaster have been amazing. From the day we walked through the showroom door to leaving with an Electric Mini Shawdow Edition and everything in-between. So supportive and 1st class communication during the very short wait from order to delivery. Brilliant dealership. Special thanks to Emma Wilson who stayed back after closing to complete the handover. Thanks everyone

1 de maio de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Antony,

Thank you for reviewing your experience at our MINI branch in Doncaster.

It sounds like Emma has done a fantastic job helping you

I'll be sure to pass your kind review on to Emma, she'll appreciate this a lot.

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

1st Electric Car

Thought I would dip my toe into the world of electric cars so ordered electric mini end of January, delivered end of April, 3 month wait wasn’t bad considering how long some cars are taking to be delivered currently. The Stratstone dealership in Doncaster kept me updated all the way. Fab car, really nippy, and stylish, the interior is outstanding, I’ve had a lot more expensive cars over the years, but the interior of the mini is by far the best. The car is cheap to insure, no road tax, and a tenner a week to charge .

30 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Shelley,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

Classificada 5 em 5 estrelas

Excellent service could not have asked…

Excellent service could not have asked for better, Beth looked after us every step of the way.

27 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Mrs Clark,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Classificada 5 em 5 estrelas

3rd mini bought from this showroom

3rd mini bought from this showroom. All staff were helpful, welcoming and conscientious. Bethany was especially helpful, nothing was too much trouble.

26 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Jane,

At the MINI branch in Doncaster we sincerely value your review.

Thanks for such a positive rating!

Take care,
Customer Services

Classificada 5 em 5 estrelas

This is my 3rd mini from Stratstone…

This is my 3rd mini from Stratstone Doncaster - big thank you to Josh & Emma for another smooth purchase

22 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Cheryl,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Classificada 5 em 5 estrelas

Emma Wilson was absolutely brilliant…

Emma Wilson was absolutely brilliant throughout. Great experience from start to finish. Excellent customer support and extremely knowledgeable.

19 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Mrs Fletcher,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Classificada 5 em 5 estrelas

Excellent service throughout

From start to finish the experience has been pleasurable. Bethany Scott at the Doncaster showroom has been so helpful throughout and kept me fully up to date throughout. On new car day she made the whole experience very special and made sure I full understood the car and functions throughout. Honestly don’t think I’ll have another make of car now or go to another showroom !! Thank you Bethany :-)

17 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Catherine,

Thank you so much for reviewing your recent experience with the MINI branch in Doncaster.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Classificada 4 em 5 estrelas

As always very helpful and…

As always very helpful and accommodating made better by Staci, James also sorted a problem for me to a satisfactory end thanks.

15 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Alan,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the MIN branch in Doncaster.

We hope you'll consider us again in the future with your automotive needs!
Customer Services

Classificada 5 em 5 estrelas

Emma was exceptional

Emma was exceptional - would deal with her anytime - as someone who detests car shopping the experience was easy - professional and the communication was great. Recommend anytime

14 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Tanya,

Thank you for giving the MINI branch in Doncaster such a great review!

It really means a lot to us.

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

It’s an A star from me !

Well what can I say , fantastic customer service to say the least . Bethany Scott guided my wife and i through the purchase of a new mini with amazing ease and made us feel like we were the only customer she has ever had with such a high level of service. We have purchased quite a few minis and we will only ever purchase from stratstone Doncaster . A special mention to Laura straw the dealer lead who managed to secure a wonderful deal for us both . Don’t believe me , then get in contact with the team now …

13 de abril de 2022
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Brian,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

Bethany and Josh were both…

Bethany and Josh were both fantastically helpful. We arranged the sale over the phone with Bethany who addressed all of our concerns and was very positive. She also took care to follow up our enquiry both before and after delivery. Our face-to-face contact at the point of sale was with Josh who has a very customer friendly approach. We came away with the feeling that our customer satisfaction really did matter to him and we both felt very positive and enjoyed the viewing experiance. In fact, a few days later the the contractor from the delivery company made the unprompted comment "what a nice chap that Josh is, I haven't met him before"

10 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hello Lynn,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Classificada 5 em 5 estrelas

Excellent customer service from Emma…

Excellent customer service from Emma and stacy

8 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Rudy,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Classificada 1 em 5 estrelas

Disgraceful service from stratstone

Disgraceful service from stratstone. Once they have your money they wash their hands of you.
I’ve basically been sold a car missing spec I asked for! Only to be told I never asked and only after taking car mentioned it! I mentioned it before I drive away and was told to come see the service department 5 days later who will fix
Sadly spec not their snd they won’t take car back but will buy bank at £2750 less after 2 weeks.
Avoid at all cost

4 de abril de 2022
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hello,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Customer Services

Classificada 5 em 5 estrelas

Above & Beyond

Staff go above and beyond to help. Big thanks to Courtney for being so helpful !

1 de abril de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Gina,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Classificada 5 em 5 estrelas

The whole process of buying and part…

The whole process of buying and part exchanging with MINI Stratstone Doncaster was such a breeze. They are incredibly personable, helpful and willing to go above and beyond. I can't rate them highly enough. Thoroughly recommend.

27 de março de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Mike,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

Helpful and friendly

I had a fabulous experience when buying my Mini Cooper. Josh and Beth looked after me and made everything really easy.

27 de março de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Emily,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Classificada 5 em 5 estrelas

Excellent throughout,

Excellent throughout, from the lady at the desk through to the service itself and my car came back cleaned which is always a bonus but not something that always happens at other dealers

16 de março de 2022
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Mrs Jackson,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

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