Stratstone - MINI Doncaster Opiniões 

173
TrustScore: 5 em 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

once again we have purchased a mini from the amazing team at stratstone mini doncaster. laura Straw and her amazing team have looked after my wife and i for the last 15 years. we live over 3 hours... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kep... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. Oficina de inspecção
  3. Fabricante de carros
  4. Mecânica automóvel
  5. Serviço de troca de óleo
  6. Concessionário de carros usados

Escrito pela empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informações de contacto

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Reino Unido

  • 01302 380500

4,9

Excelente

TrustScore: 5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(173)

4404 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Absolute shambles

Absolute shambles, no idea my car was booked in when I turned up, never came back to me when I tried to authorise £600 worth of work then told I couldn’t have my car back because of their delay. Picked my car up the day after for my key not working, they only changes Tyres and MOT’d it! Load more but can’t be bothered to write it. Absolute joke!

27 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi,

We truly value feedback at the MINI branch in Doncaster and are disappointed to see we didn't meet your expectations this time.

Please contact us at service.followup@pendragon.uk.com if there are any outstanding issues that you have and we will ensure to put you in contact with the leadership team.

Thanks,
Customer Services

Classificada 5 em 5 estrelas

I was looked after by Bethany Scott

I was looked after by Bethany Scott, she was very attentive throughout the whole process, she kept me informed when the car was going to be late, always responded to my emails when I had questions. I will certainly be recommending her to my friends and family.
Im very grateful for all the help!

26 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Ashleigh,

Thank you so much for reviewing your recent experience with the MINI branch in Doncaster.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Classificada 5 em 5 estrelas

Fantastic Service

Great service. Picked up my new mini convertible and was treated like a VIP.

22 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Barbara,

Thank you for taking the time to review us.

You have really made our day!
Customer Services

Classificada 5 em 5 estrelas

A very good and quality service from a…

A very good and quality service from a Tier 1 customer sales team....the way a buying experience should be....thanks :)

21 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hello Barrie,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Classificada 5 em 5 estrelas

Absolutely fantastic

Absolutely fantastic from start to finish . Beth was so helpful and went above and beyond when needed

17 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Mr Edmunds,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Classificada 5 em 5 estrelas

Excellent dealership for sales

Travelled from Nottingham due to poor service at our local Mini dealership.

2 de novembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Danial,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Classificada 1 em 5 estrelas

POOR ......

Was told the 2021 elec mini was in top condition. I paid and drove the 100 miles to collect. The car had several scratches and I was told Stratstone would sort it locally for me. I was contacted a few days later and told they would not be able to as they have no Stratstone near me. I agreed on a £250 payment 3-5 days later to get the work done myself even though this was under market price to what it would take to repair whereby I could also get a courtesy car . 2 weeks later and no contact and no £250. So I asked them to collect it. They told me I owed them money ? Then they offered me £100 I told them to collect it , repair it and return it I said . But the car needs charge ? trailer it then I said ! I also need a courtesy car I said ?

I drove 100 miles there and 100 miles back having been told the car was in top condition. Then told they would sort it ....still waiting .....?

26 de outubro de 2021
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Wayne,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Customer Services

Classificada 5 em 5 estrelas

First class service, very rare to find in todays world!!

First class service, true professionalism shown throughout. I can’t recommend them highly enough. Now on my third mini, although this is my first from this dealer as they are 3 hrs away from me, worlds apart from my previous experience of local dealerships to me. Well worth the travel to collect.

7 de outubro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Adam,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Doncaster.

Have a nice day!
Customer Services

Classificada 5 em 5 estrelas

Good quality work

Very good customer service.

30 de setembro de 2021
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Nadine,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Classificada 5 em 5 estrelas

Amazing !!!!!

Staff friendly and helpful always

30 de setembro de 2021
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Meghan,

Thank you for taking the time to review us.

You have really made our day!
Customer Services

Classificada 5 em 5 estrelas

Brilliant service and an amazing car

Brilliant service and an amazing car. Looking forward to get trips ahead.

28 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Lydia,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Classificada 5 em 5 estrelas

Great service

Great service, very smooth and hassle free transactions. Friendly staff who go above and beyond to cater for your needs. Would recommended this dealer.

28 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Rachel,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Classificada 5 em 5 estrelas

The easiest transaction I have had…

The easiest transaction I have had with a dealership. Kind, helpful and professional and would recommend to anyone looking for a new car. Bethany went above and beyond and couldn't do enough to help and make it as smooth as possible.
Thanks for the drinks - the boys were very appreciative !!! :)
5 STARS !!!!!!!!

28 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Neil,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

Friendly, helpful staff

I went in this weekend to get a bit more information on the Mini Electric & I cannot fault the service I received.
Staff weren’t at all pushy & were available for me to ask all the questions I needed.

20 de setembro de 2021
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Georgia,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Classificada 5 em 5 estrelas

Great car, great dealership.

Bought my new Mink from here at the weekend. Excellent dealership who worked hard to get the right offer on the table and were pleasant/easy to deal with during the handover.

13 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Classificada 3 em 5 estrelas

Only take your car back here if you…

Only take your car back here if you really really have to. Find an independent mini BMW specialist to do the work

10 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hello,

Thanks for your review.

If you have any issues that we can help you with or any additional feedback that you would like to give, please feel dree to contact us at service.followup@pendragon.uk.com.

Thank you,
Customer Services

Classificada 5 em 5 estrelas

Great dealership to work with and…

Great dealership to work with and Connor was great throughout the purchase. Thankyou.

10 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi John,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

Classificada 5 em 5 estrelas

Very Happy Mini Driver ❤️

Overall very satisfied with the whole experience of buying a car , from walking in and looking to leaving with the car a week later. Many thanks Mr and Mrs Sharp.

8 de setembro de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Chris,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Classificada 3 em 5 estrelas

Polite and efficient female service…

Polite and efficient female service receptionist, no problem with the actual service but am confused as to why I was charged £5.88 for break fluid on top of a £95 break fluid service that I would have thought included any fluid required ?

26 de agosto de 2021
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Jayne,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Customer Services

Classificada 5 em 5 estrelas

Highly recommend!

I absolutely love my new car and the whole experience was made so much easier than I’ve had in the past thanks to the staff at Mini Doncaster.

24 de agosto de 2021
Opinião espontânea
logótipo da Stratstone - MINI Doncaster

Resposta da Stratstone - MINI Doncaster

Hi Ryan,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Doncaster.

Have a lovely day!
Customer Services

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