So here we go put a message on here a few months ago the response was email them directly and they would get back to me About my complaint Er no please avoid this company Promise everything del... Ver mais
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Leia as opiniões dos outros
We dealt with Liam at Stratstone mini, Leeds. From start to finish he explained everything clearly, was knowledgeable and listened carefully to our needs. Most importantly, he did everything he said... Ver mais
A empresa respondeu
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are... Ver mais
A empresa respondeu
I didn't purchase a Mini in the end but Tarran was so helpful, knowledgeable and friendly I had to put a review on. Tarran helped me locate possible cars suitable for me, telling me in detail about e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Fabricante de carros
- Mecânica automóvel
- Oficina de inspecção
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Gelderd Motor Park, Gelderd Road, LS12 6EG, Leeds, Reino Unido
- 0113 532 8855
2,9
Aceitável
171 opiniões
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Amazing service professional and…
Amazing service professional and helpful team. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte.
6 de junho de 2020
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Be warned !!!!
Be warned, my experience with Stratone mini Leeds was not pleasant.
The sale person, however was accommodating and helpful, unfortunately that is where the positives end .
Once you have purchased you car, for some reason you are passed onto a handover person . I found this Strastone employee very abrupt unwilling to accommodate, argumentative, rude and quite honestly out of her depth for such an important part of a car purchase .
I could write an essay with issues that occurred, while dealing with the handover person .
For this reason I will definitely not be give anymore business to Stratone Leeds or the dealership, end of and would recommend you stay well clear, there are plenty of really good mini dealership out there, that I am sure would appreciate your custom !!!
31 de janeiro de 2020
Opinião espontânea
Resposta da Stratstone - MINI Leeds
Hi Jeremy,
Thank you for taking the time to leave a review.
I am disappointed to hear of the service you received on the handover, this isn't the level of service we aim to provide.
I will certainly ensure to pass your feedback onto the relevant managers to make them aware of your experience, so that this can be addressed and dealt with internally.
If there is anything else I can help with, then please contact me at service.followup@pendragon.uk.com and I will look into any issues for you.
I do apologise for any inconvenience this may have caused.
Kodie - Customer Service Specialist
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