Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... Ver mais
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Leia as opiniões dos outros
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Ver mais
A empresa respondeu
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Ver mais
A empresa respondeu
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... Ver mais
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Fabricante de carros
- Mecânica automóvel
- Oficina de inspecção
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
High Street, CB227QD, Harston, England, Reino Unido
- 01223 081 183
4,3
Excelente
186 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Stratstone - Porsche Centre Cambridge
Hello Aln,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good all round service and experience.
8 de maio de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Excellent service and communication
Excellent service and communication, Tom was really helpful and kept me informed throughout.
24 de abril de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
service department not living up to…
service department not living up to expectations
5 de maio de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello.
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
All staff were efficient and welcoming…
All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.
13 de maio de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services
Great service and communication…
Great service and communication throughout the process of getting my car back on the road.
24 de abril de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
A great dealership.
We were blown away by the level of professionalism and expertise displayed by this Porsche dealership. We were made to feel at ease, nothing was too much trouble. Out of five stars , I give the six!!
1 de dezembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hello Neil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
They made everything easy and a joy to…
They made everything easy and a joy to be involved with.
1 de abril de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Catalogue of faults on a £100k+ vehicle…
Catalogue of faults on a £100k+ vehicle that needed a complete PCM replacement after two years of reporting faults (computer that controls most systems).
Currently no effective Porsche Sat nav that provides essential range planning, infotainment system cuts out / buffers and periodic failure of all digital screens and dashboard is an ongoing issue. Branch advice that they are awaiting a Porsche software update but have no timescales is, I’m sure, true but doesn’t deal with the problems being experienced. GREAT car when it’s working but sadly there’s been too many issues. Satisfied - most definitely not.
Update:
Standard boilerplate reply after several months to a negative review that doesn’t acknowledge all previous communications of which there has been many and demonstrates their lack of regard for proper customer service. Perhaps a more constructive approach would be be provide an accurate and bespoke reply to the poorly served and unhappy customers rather than fob them off with a ‘cut and paste’ reply instead of (or maybe as well as) providing individual replies to already happy customers- which should be everyone when your selling them a Porsche! A formal complaint has unfortunately been lodged with the Motor Ombudsman. First world problems of course but doesn’t change the basic principles.
22 de abril de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hello Dhanwant,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Porsche Centre Cambridge Customer Services
exceptional service and the reassurance…
exceptional service and the reassurance of genuine parts and warranty - wouldn't consider anything less with my car. 10 years of using the Porsche dealership in Cambridge and always been exceptional - Staff on the service could not be more helpful - one fells like part of the family..
10 de abril de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Greg,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Nice coffee but pretty poor service, which takes an age!
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.
20 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Duncan,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Great customer service
Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.
27 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Philippe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Car was serviced within the time scale…
Car was serviced within the time scale quoted , pleasant reception , no delays
25 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Toni,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Nothing but standard garage at premium price
Following my initial purchase of my first ever Porsche where the service year one and two was excellent, I’ve now been reduced to some average garage fix - but at a premium rate. Very disappointing.
10 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hi Britt,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Porsche Extended Warranty, Peace of Mind? Probably Not
Great biscuits and coffee.
But does a Porsche Extended warranty give a new "Peace of Mind", probably not.
16 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Tony,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Everyone was extremely welcoming and I…
Everyone was extremely welcoming and I was attended too promptly
19 de março de 2026
Resposta da Stratstone - Porsche Centre Cambridge
Hello Jeremy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
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