Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I recently had my car serviced at Porsche Colchester, and I want to start by praising Joe, the engineer who handled my car. He was extremely helpful, professional, and a pleasure to deal with thro... Ver mais
A empresa respondeu
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Ver mais
A empresa respondeu
The whole experience was very positive. The staff were friendly, welcoming and professional, and communication was clear throughout. Everything was dealt with efficiently, and I felt well looked after... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Auto Way, Ipswich Road, CO49HA, Colchester, Reino Unido
- 01206 598 209
4,5
Excelente
166 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Stratstone - Porsche Centre Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Communication was great along with…
Communication was great along with collection and delivery service. Staff were excellent
10 de julho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Julian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Excellent service
Excellent service, no hassle and always a pleasure. I won’t go anywhere else.
1 de julho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Colchester
Hello Adrian,
A big thank you for leaving us a 5* review!
Have a lovely day!
Porsche Centre Colchester Customer Services
Excellent Customer Service
Every member of staff I spoke to was courteous and efficient at handling any queries. The service was overall excellent.
25 de junho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Ngozi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Nothing Surprises Me About Porsche Colchester
It was agreed that the car would be collected on Thursday and returned Friday and yet surprise surprise I receive an email on the Friday saying it cannot be sent back until Monday. As I never received the walkthrough video of the car until Monday I assume that they had not even looked at it until then so collecting it on the Thursday was a complete waste of time. Then on the Monday I am advised I can have the car back once I have paid but they cannot wash or valet the car as everyone associated with this role was not available or sick. I am now having the car supposedly returned this Thursday a whole week later as I advised I did not need it until then so let's see what happens
1 de julho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hi Mark,
Thanks for sharing your feedback on your experience with Porsche Centre Colchester. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Colchester Customer Services
Resposta da Stratstone - Porsche Centre Colchester
Hello Marcus,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good customer service.
Good customer service.
Heather and Service Team really looked after me.
Thank you.
11 de maio de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Heather at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent level of service.
18 de junho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Jackie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I needed to set up the tracker on my…
I needed to set up the tracker on my car but hadn’t used the my Porsche app for sometime so was having difficulty.I spoke to Ian Burrows who was extremely patient with me and most helpful.We cancelled the tracker on my current car and he set up the new one for me.Not being too tech savvy it was a great help to have such efficient assistance
11 de junho de 2026
Opinião espontânea
Resposta da Stratstone - Porsche Centre Colchester
Hi Eddy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ian at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Extended my manufacture warranty
Extended my manufacture warranty. Process was quick and easy. Service team especially Isabella were excellent.
17 de junho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hi Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Isabella at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Colchester
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very professional.
Very professional.
Kevin went out of his way to re-schedule visits and courtesy car when a second car broke down during service of a first one. All arranged within minutes. I will keep going back here.
15 de junho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Tom,
Kevin will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic communication and customer…
Fantastic communication and customer service from the team, particularly Heather and Kevin.
10 de junho de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Colchester
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
The Team at Porsche Colchester are…
The Team at Porsche Colchester are exceptional and I wouldn’t be happy sending my car anywhere else.
6 de janeiro de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Toby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent service and communication…
Excellent service and communication throughout
26 de maio de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Graeme,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Efficient and well priced service.
Service completed efficiently and looked after well whilst having to wait whilst it was done. Well priced thanks to long standing loyalty earned by consistently high standards.
27 de maio de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Customer service
Treating customers as, customers. The staff are genuinely nice people. That matters a lot to us. But I suppose that goes hand in hand with quality of the Porsche brand
15 de maio de 2026
Resposta da Stratstone - Porsche Centre Colchester
Hello Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Colchester
Hello Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.