Smiling friendly ladies on reception, offering drinks and food on arrival, Georgia was great, very helpful and clear. Love having my car thoroughly cleaned, very professionally, perfect. Thank you
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... Ver mais
A empresa respondeu
Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
A empresa respondeu
Vehicle had major service, then few weeks later engine fault and loss of power. Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- Oficina de inspecção
- Fabricante de carros
- Mecânica automóvel
- Serviço de troca de óleo
- Concessionário de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Marsland Street 24, SK1 2AH, Stockport, England, Reino Unido
- 0161 476 9090
4,5
Excelente
234 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always great service
Always great service
A very nice experience!
Steve (service) was superb!
20 de junho de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Adrian,
We appreciate you sharing your very nice experience with Steve and are so happy to hear that our service met your needs.
Customer Services
Waited for the service department to…
Waited for the service department to call me back on numerous occasions but the call never came
13 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Mark,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Team are always kind
Team are always kind, courteous and more than willing to accommodate. Always appreciate Steve’s assistance.
21 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Gavin,
Thank you for the positive review!
I will be sure to share it with the team here at Porsche Centre Stockport.
Take care!
Customer Services
Excellent service
From the reception greeting to being looked after by Steve in service a first class service!
21 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Lisa,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
6 year major service
Very smooth and professional 2 day service by all the service team, loan car arranged as requested and all completed by 1030 the next day.
21 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi John,
We're delighted to hear that you experienced smooth and professional service from our team and that your loan car was arranged as requested.
Customer Services
Fast efficient
Fast efficient, great communication between the client and the company, would highly recommend
14 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Mr Hughes,
We appreciate your feedback and are glad to hear you had a positive experience with our communication and service.
Customer Services
Extremely Disappointed – A Let Down from Porsche Stockport
I was genuinely excited to collect my Porsche Cayenne Platinum Edition (2022, Reg: LB22 UYD) from Porsche Stockport. After arranging a collection date and taking a full day off work, I was just about to begin my 2-hour journey when I received a call cancelling the handover. The reason? An orange peel effect on the paintwork – only noticed in the showroom, days after everything had supposedly been prepared.
What followed was even more disappointing. Rather than an apology or attempt to take ownership, I was subtly blamed for the delay – being told that wanting the car two weeks after placing my deposit somehow made the situation my fault. That’s completely unacceptable.
I chose Porsche expecting a premium experience and excellent customer service, especially after working hard to afford this car. Unfortunately, what I received fell well below expectations – and clearly, based on other reviews, I'm not alone.
This experience has completely put me off Porsche. For a brand that markets itself on quality and prestige, the customer care felt anything but. A real shame, and a massive letdown.
9 de maio de 2025
Opinião espontânea
Resposta da Stratstone - Porsche Centre Stockport
Hi,
We understand your disappointment and frustration with the experience you had collecting your Porsche Cayenne Platinum Edition. It's clear that the situation was incredibly inconvenient, and we sincerely apologise for the disruption and the way the situation was handled. We strive to provide our customers with a premium experience, and it's disheartening to hear that your expectations were not met.
We value your feedback and will use it to improve our processes and ensure that similar situations are handled with greater sensitivity and understanding. We appreciate you bringing this to our attention and hope you will consider giving us another chance to demonstrate the level of service you deserve.
Customer Services
Excellent customer service all round
Excellent customer service all round by Mike Pinkerton.
No need to move away from Porsche Stockport
8 de maio de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Carl,
We're delighted to hear about your positive experience with Mike.
We appreciate your kind words and will share your feedback with the team.
Customer Services
Great Service and staff but expensive
Great Service and staff, but ridiculous price for a simple service,
16 de abril de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Michael,
We appreciate your kind words about our staff and service.
We understand your concern about the pricing and will take your feedback onboard.
Customer Services
Great Communication from Mike and all…
Great Communication from Mike and all work done to perfection
10 de abril de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi,
It's wonderful to hear that you had a positive experience with Mike and that the work was completed to your satisfaction.
Customer Services
Resposta da Stratstone - Porsche Centre Stockport
Hi Hugh,
We strive to provide a professional experience for all our customers.
Customer Services
Thank you Amrit
Amrit at Porsche Centre Stockport went above and beyond to help me—his professionalism, attention to detail, and friendly approach made the whole experience exceptional. A real credit to the team!
8 de abril de 2025
Opinião espontânea
Resposta da Stratstone - Porsche Centre Stockport
Hi Ryan,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Amrit provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Stratstone Porsche Stockport offers…
Stratstone Porsche Stockport offers excellent service, from honest sales advice to professional warranty work and swift MOTs. The team, especially Amrit at the Service Centre, is helpful and approachable. Cars return spotless, and courtesy cars add convenience. Reception staff are friendly, enhancing the experience. A great choice for Porsche owners!
2 de março de 2025
Opinião espontânea
Resposta da Stratstone - Porsche Centre Stockport
Hi,
Thank you for your kind words and positive feedback!
We appreciate your feedback about Amrit and the rest of the team, and we're glad you found them to be helpful and approachable.
We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
High standard of work and…
High standard of work and professionalism was undertaken and very happy with the service provided by Service Advisor, Steve Hughes.
4 de abril de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Steve,
Thank you for your kind words!
We are delighted to hear that you were happy with the service provided by Steve.
Customer Services
Service
Exceptional Service, from start to finish at Porsche Stockport
New Porsche Courtesy Car provided
Steve, in the service department, kept me constantly updated
Will definately be using again
3 de abril de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Alan,
We are delighted to hear that you had a positive experience and that you found our service exceptional.
We appreciate your feedback and are pleased that you were satisfied with the courtesy car and Steve's communication.
We look forward to welcoming you back in the future.
Customer Services
Felt it was all about money and not the…
Felt it was all about money and not the service
26 de março de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Michael,
We understand your disappointment and appreciate you taking the time to share your feedback.
We strive to provide exceptional service and are sorry to hear that your experience fell short of your expectations.
Customer Services
Resposta da Stratstone - Porsche Centre Stockport
Hi,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Steve was great.
21 de março de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Carl,
A big thank you for leaving a 5* review for Steve.
Have a lovely day!
Customer Services
Customer service level is truly exceptional
As always, the service at Porsche Centre Stockport was exceptional. A special thanks to Steve, Carrie, and Dan for making me feel truly welcomed and valued every time I visit.
I’d also like to commend the two lovely female receptionists for their warmth and friendliness.
All in all, every visit to Porsche Centre Stockport is a pleasure.
14 de março de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi Dally,
Thank you for your kind review. We are delighted to hear that you had a positive experience at Porsche Centre Stockport.
We appreciate your kind words about Steve, Carrie, Dan, and the receptionists.
We are glad you feel welcomed and valued every time you visit. We strive to provide excellent service to all our customers, and we're happy to hear that you enjoyed your visit.
Customer Services
Excellent service
Excellent service. Every member of the team I met was friendly and professional. Everything happened exactly as it should.
14 de março de 2025
Resposta da Stratstone - Porsche Centre Stockport
Hi,
Thank you for your kind words!
We are delighted to hear you had a positive experience with our team.
We strive to provide excellent service and appreciate your feedback.
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.