Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
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Leia as opiniões dos outros
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... Ver mais
A empresa respondeu
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Fabricante de carros
- Mecânica automóvel
- Oficina de inspecção
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contacto
Marsland Street 24, SK1 2AH, Stockport, England, Reino Unido
- 0161 476 9090
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cost of being ignored
My friend and I walked into our nearest Maserati/Lamborghini Dealership and were basically ignored. We were told to come back on the Monday when they were open again as they closed at 3pm.
We left and popped into Porsche Stockport on the way home.
I spent £205,000 on a car with them!

Resposta da Stratstone - Porsche Centre Stockport
I found Michael in service to be very…
I found Michael in service to be very polite, courteous, professional with a friendly approach.

Resposta da Stratstone - Porsche Centre Stockport
Excellent customer Service
Excellent customer Service, Stephen Hughes in Service was so helpful

Resposta da Stratstone - Porsche Centre Stockport

Resposta da Stratstone - Porsche Centre Stockport
Porsche Service Expectation
Stephen’s, organised, hassle free service from start to finish made the experience a pleasure not a hinderance. A true ambassador for the Porsche brand.

Resposta da Stratstone - Porsche Centre Stockport
Porsche Driving Experience
Very helpful, informative & pleasant team at Porsche Silverstone

Resposta da Stratstone - Porsche Centre Stockport
A horrible experience so far
Had the charging port covers fail and unable to charge my Taycan.
Car was recovered on Saturday at 11.30am and was unable to be booked into service until Monday, as staff on holiday. Promised I would be called Monday am.
No call from the dealership until I chased them Monday afternoon, at which point it was booked in for repair. Parts were ordered.
Still not heard anything from Service department.
I then chased on Wednesday and was told it could be ready Thursday, probably Friday.
Thursday, rang the service assistant, however, he was now on annual leave (which he never told me the day before). I left a message.
Got a call back from service telling me that I needed to collect the vehicle before 5pm, or I would incur charges for the loan vehicle. This was the first anybody had told me about this.
My daughter had a doctors appointment at 4.4pm pm, so informed the agent that I would be arriving around 5.30pm.
5.35 pm I arrived at the dealership, to wait 10 mins to be be greeted by Service assistant, with a sarcastic comment about him already left at 5.30pm.
When I asked him what had been done to resolve the issue on my vehicle, he said he could not tell me as he did not want to login to his laptop, he really wanted to go home.
Eventually got my vehicle and left. The vehicle had developed a fault while in the dealership, which nobody told me about (rear door handle failing).
On Saturday, I reported the fault and was told to "pop in" so we can take a look.
The following week, I've rang every day and not received a call back until I raised an escalation to the service manager. The service manager did not call me back, but a service assistant did.
Finally got my vehicle in Friday afternoon and confirmed there was a fault on the door handle, however it did not come up on the computer report.
We agreed to book the vehicle in for further investigation on the 21st of January 2025.
It's been a horrible experience so far, and is not at it's end yet.

Resposta da Stratstone - Porsche Centre Stockport
Very helpful staff and my car was ready…
Very helpful staff and my car was ready as promised

Resposta da Stratstone - Porsche Centre Stockport
Very professional
Very professional, helpful and tenacious in helping customers.

Resposta da Stratstone - Porsche Centre Stockport
Perfect
Friendly and helpful at reception and then introduced to Ryan who informed when car would be ready for collection after annual report

Resposta da Stratstone - Porsche Centre Stockport

Resposta da Stratstone - Porsche Centre Stockport
Ewan was so helpful and knowledgeable…
Ewan was so helpful and knowledgeable when it came to buying our car! He was very responsive and diligent which made the process so easy. Thanks Ewan!

Resposta da Stratstone - Porsche Centre Stockport
The service team especially Amrit are…
The service team especially Amrit are superb.

Resposta da Stratstone - Porsche Centre Stockport

Resposta da Stratstone - Porsche Centre Stockport
Outstanding service at Porsche Centre Stockport
Once again, Porsche Centre Stockport have exceeded my expectations!
From the moment I made my first call, Amrit looked after me and provided an exceptional service. Every visit now feels like catching up with a friend!
The team is very welcoming, knowledgeable and it’s clear they’re as passionate about Porsche as I am!
Thank you for your support - I will definitely be back soon!

Resposta da Stratstone - Porsche Centre Stockport
One of the friendliest dealerships…
One of the friendliest dealerships you’ll ever visit. From the warm welcome at reception to the relaxed yet well-informed advice from the service team, every visit is a pleasure. I also appreciate the no-pressure environment when browsing the showroom. I wouldn’t choose any other dealer for purchasing or maintaining a Porsche.

Resposta da Stratstone - Porsche Centre Stockport
Welcoming and friendly
Welcoming and friendly. Beautiful, spotless showroom and everyone happy to help.
Service was stress free and efficient.

Resposta da Stratstone - Porsche Centre Stockport
Always fab to go in the showroom
Always fab to go in the showroom, looking at new models and see what merchandise you have. As well as a visit to approved Porsche upstairs.

Resposta da Stratstone - Porsche Centre Stockport
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