Stressless® UK Opiniões 

2352
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have just treated ourselves to a stressless settee, chair and recliner. They are in an absolutely beautiful colour of sea breeze and for the first time chairs that are properly supporting our agein... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After viewing the range of stesless chairs / footstools we were delighted with our Paul combo very comfortable and plenty of adjustment Biffo

Classificada 5 em 5 estrelas

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2352)

252 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

HSL WERE VERY KNOWLEDGEABLE ABOUT…

HSL WERE VERY KNOWLEDGEABLE ABOUT STRESSLESS CHAIRS !!
I MADE A DECISION THERE AND THEN
IT WAS WORTH THE WAIT FOR DELIVERY
WE ARE VERY PLEASED WITH ALL COMMUNICATIONS

12 de maio de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mr Child
Thank you for your amazing feedback, it is very much appreciated and we will be sure to pass on your feedback to HSL

Classificada 3 em 5 estrelas

Poor experience so far

Chair delivered on the 11th May. Immediate problem with the riser when we tried it out & contacted HSL, who requested a video. Having looked at that, they arranged for someone to come & look at it tomorrow but that appointment has been cancelled today by the service team & a new one made for June 8th, almost one month on from delivery. All very disappointing & not what we would expect from a very expensive chair.

Edit June 12th. Still unresolved. Technician has suggested a replacement riser & Stressless have apparently asked a further question. As the technician is not office-based, we have been told that can take over another week, for him to respond. Five weeks & still an unusable chair~not what we expected having paid so much for it. Disappointing has become annoyance, to be honest & have deducted a star to reflect that.

11 de maio de 2026
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Resposta da Stressless® UK

Dear Mr Carr
Thank you for taking the time to leave us feedback and we are sorry to read there was an issue. If you would like to provide further details by contact us consumersupport.uk@stressless.com we will be happy to follow this up with your retailer.

Classificada 5 em 5 estrelas

I ordered a stressless recliner through…

I ordered a stressless recliner through an uk agent: Reeds of Downham Market, Norfolk. At the show room I was given ample time to try out the different size chairs. Placing the order was straightforward & I received the chair at the end of the twelve week timeframe.
Now that I have had a few days to sit in it I can confirm that I am delighted with said product hence my rating of 5stars.

12 de maio de 2026
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Resposta da Stressless® UK

Dear Mr Milford

Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs! We will be sure to pass on your lovely comments to Reeds.

Classificada 5 em 5 estrelas

Everything is just fine.

The chair and footstool are both as they should be and exactly as we tried in the showroom.

11 de maio de 2026
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Resposta da Stressless® UK

Dear Mr Durston
Thank you for your positive feedback, we really appreciate it!

Classificada 5 em 5 estrelas

Great choice of designs and options

Great choice of designs and options, all with excellent build quality.
Super levels of comfort.

Very pleased with our purchase

5 de maio de 2026
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Resposta da Stressless® UK

Dear Ms Devon
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs!

Classificada 3 em 5 estrelas

The chairs are very comfortable but…

The chairs are very comfortable but they don’t have as much padding on the seat and back as the chairs we tried in the store I have sent the store photos of both chairs of the rucking both on the seat and back I believe Southons are forwarding them on to you.
David & Brenda Berry

1 de maio de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mr Berry
Thank you for taking the time to leave us feedback and we are sorry to read you are not fully satisfied with your chairs. We will liaise with your retailer on this matter and they will be in contact with direct.

Classificada 1 em 5 estrelas

chair delivered damaged

7 de maio de 2026
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Resposta da Stressless® UK

Dear Mr McDonald
Thank you for your feedback and we are sorry to to read your chair arrived damaged. If you wish to provide more information via consumersupport.uk@stressless.com we will be happy to look into this further and liaise with your retailer.

Classificada 5 em 5 estrelas

Beautiful Furniture

Beautiful, well made furniture that's incomparably comfortable. Ordered from a UK furniture store, made for me in Norway and delivered to my living room.

5 de maio de 2026
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Resposta da Stressless® UK

Dear Mr Rose
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs!

Classificada 3 em 5 estrelas

Disappointed

Disappointed. I have had a Stressless recliner for 25+ years and it is still more comfortable than these new ones.

27 de abril de 2026
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Resposta da Stressless® UK

Dear John,
Thank you for taking the time to leave us your review, we really appreciate your feedback. If you feel that there is a fault, please send us more details (name of your retailer and your post code) at consumersupport.uk@stressless.com so we could check this matter further for you.

Classificada 5 em 5 estrelas

Consul is a winner, again.

My large Stressless Consul is brilliant. Very comfortable. It is my second one having used my previous one daily for well over a decade until I eventually wore it out. I like it's ability to tip right back when I want a snooze.

27 de abril de 2026
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Resposta da Stressless® UK

Dear Ian,
Thank you for your amazing feedback, it is very much appreciated!

Classificada 5 em 5 estrelas

Amazing chair!

I have invested/treated myself to the Stressless Mayfair chair in medium size. Its is beautifully made and finished. The quality is amazing. It is exceptionally comfortable and I would highly recommend! Took a long time (2months) from ordering to delivery but they are made to order apparently.

30 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mandy,
Thank you so much for your feedback! Our lead times have been longer that we would like, but we are happy to know that you are now enjoying the comfort and style of your new Stressless Mayfair, which is indeed made to order in our factory in Norway.

Classificada 5 em 5 estrelas

Fiona Sofa

Sofa is of very high quality and extremely comfortable.
Arrived within timescale provided.

28 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Jacqui,
Thank you for your amazing feedback, it is very much appreciated!

Classificada 5 em 5 estrelas

The staff were really good and helpful…

The staff were really good and helped me decide which chair would be the best to buy. Lisa was the person who sold me my chair. The people who delivered my chair were very good and helpful. They texted me when they were near and came on time.

23 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mrs. Lincoln,

Thank you for sharing your experience, we really appreciate it!

Classificada 5 em 5 estrelas

The furniture arrived on time in good…

The furniture arrived on time in good condition - which is unusual these days. The furniture is very comfortable, as expected.

22 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Lynn,
Thank you so much for your feedback! We are happy to know that you are now enjoying the comfort and style of your new Stressless furniture!

Classificada 4 em 5 estrelas

Purchase and delivery service from Camp…

Purchase and delivery service from Camp Hopson was excellent. The chair is very comfortable and is a quality product.

21 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Nigel,
Thank you for your positive feedback, we really appreciate it!

Classificada 5 em 5 estrelas

Excellent product with great design

Excellent product with great design. Good lumbar support and very comfortable. Delivery went without a hitch and good communication.

13 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mr. Boam,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless!

Classificada 5 em 5 estrelas

Great product and excellent service

Great product and excellent service. We had a minor cosmetic issue with one item - wood grain looked a little blotchy as though damaged. Item swapped without issue.

11 de novembro de 2025
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mr. Weston,
Thank you for sharing your experience, we really appreciate it!

Classificada 2 em 5 estrelas

Stressless? Durability? Warranty?

When I filled out the warranty form I expected to get a confirmation email ..... nothing! I phoned Stressless and spoke to someone called Michael who said he would take my details and forward an email to confirm .... nothing! Talked to him about my concerns about the material and he told me once my warranty was activated I could purchase the cleaning kit for half price which I was given for free when I went back to my supplier. Still don't know where I stand with the warranty but I know that I will have to be super careful with this sofa unlike the one it replaced which was very durable and needed very little cleaning.

12 de abril de 2026
logótipo da Stressless® UK

Resposta da Stressless® UK

Dear Mr. McCollum,

Thank you for your feedback, and I’m sorry to hear about the frustration you’ve experienced.
We have reviewed your warranty registration and can confirm that it was successfully processed and your certificate was correctly generated. We have resent this to your email address today, together with the information regarding the warranty and how to care for the fabric, so please do check your inbox (and junk folder, just in case).
I understand your disappointment regarding the lack of earlier confirmation and the need to follow up. That’s not the experience we aim to provide, and we appreciate you bringing this to our attention.

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