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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Purchased new parts for my motorcyle on 9/23. Was told it would take 20-25 days. I was given a tracking # but shipper said product not provided. Some 48 days later the fairings arrived. They fit perfe... Ver mais

Classificada 1 em 5 estrelas

STAY AWAY. In an attempt to see shipping cost, the order automatically completed and charged me 673 dollars for fairings! I did not mean to place this order and I have attempted to contact them for 5... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was skeptical but Linn made me feel comfortable with her fast replies, it took about two months to receive them but anything you order from China will take that long to arrive. The fairings look gre... Ver mais

Classificada 3 em 5 estrelas

Summit fairings were about 100$ more than other fairing sets through other retailers, but I though I was paying for quality for 06 Honda CBR 1000. After ordering it takes them a full week and a half... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos

Informação fornecida por diversas fontes externas

Free bolts, windscreen & heatshield. Free rear seat cowl & tank cover. Injection, ABS Material, 100% Fitment.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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3,0

Todas as opiniões

(252)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Got something different then the…

Got something different then the picture I sent for custom fairings

18 de abril de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks for your message.

If yo ucould kindly offer us photos to show the parts you received to prove they were wrong parts, we are willing to remake or refund you .
But you didn't.

Classificada 3 em 5 estrelas

I love my fairings but I wasn't aware…

I love my fairings but I wasn't aware that they didn't come with 2 parts that's very much needed. Other than that, they did an awesome job and the communication with them was easy. They responded to every email. If it wasn't for the 2 missing pieces I would gave 5 stars. Wish I could post the pics to show what I'm referring to. But don't see how to do it

18 de abril de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks for your message and sorry for the problem.

We wish that we could offer these two parts for you , but we feel sorry that our factory do not offer them. We offer all the screwbolts and the black plastic parts which connect the bike with the fairings. We feel sorry that we do not offer it if the two parts are in metal and a part of your bike.

Classificada 1 em 5 estrelas

If I could give zero stars I would!

If I could give zero stars I would! It has been problem after problem with this company and their products. All I asked for was replacement fairings for my motorcycle that were identical looking to OEM as far as the paint scheme, nothing crazy and I sent them pictures of the bike. They shipped the fairings without sending me pictures of them but their website states they will send pictures to make sure we are satisfied. When they arrived, they were wrong. They also painted the pin stripping on the wrong pieces which were clearly seen in the detailed pictures I sent when I placed my order. When I contacted the company they said they would offer me a 5% discount off these messed up fairings that were not what I ordered. After arguing and emailing back and forth over several weeks/months and being ignored, they finally said they would take the fairings back and try to repaint them but only if I pay the shipping. It was there mistake so I should not be paying for any part of this. Long story short I ended up settling for a 20% discount so I did not have to pay even more. Now trying to install these fairings is a nightmare and one piece even had a crack. The holes for the bolts are far to large for any bolt and I can not use 90% of the bolt kit they included. Now I had to go to the store and purchase more bolts/screws to even attempt to rig/install these "OEM" style fairings because of how far they are from OEM. Some of the tabs to connect two pieces together are so far from being aligned that I could not use them and have considered drilling new holes to "make it work" but it may cracked if I even attempt to do so. I will not recommend this company to anyone nor will I ever use them again in the future. I have multiple bikes and work on bikes all the time and planned on buying two fairings kits from them but I am glad I only purchased the one because of how horrible the quality is and unsatisfied with service I am. I will 100% be using another company for all future purchases. If you care about your motorcycle, you will not use this company. I have a feeling these fairings will also break or crack as I am riding with how fragile they appear.

*Reply to their Reply:
I tried to send them back to you to refund my money or fix them but you wanted me to pay for shipping both ways even though it was your mistake. I did receive it damaged and you did not take responsibility no matter how many emails I sent and you argued with me over it. I have never seen such “money hungry” customer service. I asked you to remake them several times and you refused unless I were to pay more out of my pocket to ship the broken and incorrect ones you sent me. I only settled for the 20% off because it was the most you offered to help. That gave me a little bit of money to take my business elsewhere.

29 de março de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks for your message and sorry for the problem.

We are willing to take full responsibility for the parts which has been damaged on the way to you. If it has been damaged when installing , we feel sorry that we could not take the full responsibility .

And since you do not want us to remake and just want money back, we have refunded what you requested.

If you want a full refund, maybe you could return them .

Best wihes

Whitney

Classificada 1 em 5 estrelas

Totalmente inaffidabile

Totalmente inaffidabile, carene arrivate rotte e con le grafiche sbagliate, per nulla fedele alle foto sul sito, servizio clienti imbarazzante, attendo un rimborso concordato da un mese ma ogni giorno inventano scuse per non rimborsarmi.
Lo sconsiglio vivamente tenetevi alla larga da questa azienda poco seria e poco affidabile

19 de fevereiro de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

We are willing to take responsibility for every customer. We have communicated with this customer patiently in several weeks, since you have not paid by paypal ,the refund can not be proceed, we have asked the vaild paypal address so that we could refund to you, but you came straightly here to leave a bad review.

Classificada 1 em 5 estrelas

broken hulls

broken hulls, with graphics not at all similar to those proposed in the photos of the site.
Furthermore, the attack points are totally wrong.
Not recommended

carene rotte, con grafiche per nulla simili a quelle proposte nelle foto del sito.
Per di più i punti di attacco totalmene sbagliati.
Sconsigliato

18 de fevereiro de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks for your message,

We feel sorry that we havev't found your order.

Classificada 1 em 5 estrelas

Every single one of these reviews is…

Every single one of these reviews is fake this company is sketchy and bad the fairings are nothing like what they say they are and they will not respond if you have a problem DONT USE THEM.

28 de janeiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Service

The fairings didn't fit my bike at all. I spent twelve hours trying to get them to fit and I couldn't get most of the bolts in. Then when I tried to return them they never responded to my email. One of the worst companies I have ever dealt with. I recommend that you buy fairings from anyone else but these people. Horrible!

22 de janeiro de 2019
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

The customer contacted with us whenhe received the product, he told us that he doesn't like the design, so he wants to return, we have agreed to return the item,we have agreed to return but the customer just opened a case ( Credit card withdrawal ), then we have offered the products and shipping details, finally paypal took advantages on us. We are willing to accept any return , but this customer came to withdrawal from bank, we feel sorry that we could not decide the result.

Classificada 4 em 5 estrelas

fivestar service

thanks for better service highly recommended.

17 de outubro de 2018
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks very much for your feedback!

Wish we could have more cooperations in future.

Sincerely

Classificada 1 em 5 estrelas

Horrible service!

Horrible service!! I have and 08 gsxr 750. Came to this site because of all the good reviews I saw. Or so I thought. Found the fairings I wanted and made sure they matched my bikes fairings. I was sent the wrong ones. Thought it would be easy for me to return them and get the right ones. Nope. I was asked if I could just sell them locally and then buy new ones. After spending 400 dollars thinking I was gonna be happy with my purchase. I was wrong. I’ve been dealing with customer service for about a week and still have made no progress. Don’t buy from here your money is better spent somewhere else.

5 de outubro de 2018
Opinião espontânea
logótipo da Summitfairings

Resposta da Summitfairings

Thanks for your message and sorry for the problem.

May I suggest that you could send them back ?Once we have received the item and checked it, we will full refund you ?

The reason why we suggest that you could deal with it is because the return shipping fee is too much.

We sincerely hope that we could slove it properly for you.

Looking forward to your kindly reply.

Best wihes,

Whitney

Classificada 4 em 5 estrelas

Quality product with great service and price

Overall great service and good price for a full fairing kit. It was super easy to choose the fairings I wanted and everything came out exactly as I asked for it. Great packaging and all hardware included worked great. Some minor tight spots if you have aftermarket sliders like I do, but other than that everything lines up pretty close to OEM, I give fitment 9/10 and overall quality 9/10

24 de setembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

I had restricted budget to remodel my…

I had restricted budget to remodel my motorbike but I really need to make it done. I was surveying few options before deciding to buy with Summit Fairings. What I can say is, the prices were in my budget range and I am so happy about that. What more shocking was, I also entitled to get an amount of discount. The products are high in quality and I am lucky to found it. I did not look long time before I decided to buy it. My problem solved! I can finally remodel my motorbike. Thanks again to Summit Fairings.

19 de setembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

i got discount when I bought my…

i got discount when I bought my fairings from Summitfairings.com website. I bought a new fairings for my Honda NSR250 MC28 P4 with white, blue and yellow color. As this is a very old model, it is a bit hard to find it elsewhere. Luckily, Summit Fairings has it. I am so glad when I found this type of fairings. It also included the seat cowl, bolt screws kit, windscreen and heat shield. My kids really loves the new looks of my Honda, They always said that it looks too old and dull. Now each one of them wants to ride with me. Oh well, I am a proud father!

19 de setembro de 2018
Opinião espontânea

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