I have ordered a jacket which was delivered two weeks later on 07/01/2026. Fitting was not that great so I wanted to return and went to store on lakeside on 10/01/2026 to return but find out store is... Ver mais
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Leia as opiniões dos outros
Collected in store. I had ordered the wrong size so the staff member re-ordered for me to have delivered to my home address. She was so helpful. Love my coat and even better for a great price in Bla... Ver mais
The customer service I received from the Superdry store in Basildon, Essex (Eastgate shopping centre) was outstanding, I was afforded detailed attention to attend to my needs and left the store very s... Ver mais
Person serving me she said she could do order on line and instantly, it would take less than 5 min , and did every thing next thing package 📦 was delivered at my house ,exilont service superdry. Tha... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Basildon
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Unit 44 1 Eastgate Centre, SS14 1EB, Basildon, Reino Unido
- 01268 520073
4,2
Bom
121 opiniões
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Fatal....timadores...!!
Fatal....timadores...!!! 21 euros por dos sudaderas devolucion no volvere a comprar jamas.
28 de dezembro de 2021
Opinião espontânea
Item was true to size and delivery was…
Item was true to size and delivery was good
29 de outubro de 2021
Very happy shopping in superdry
Very happy shopping in super dry. Daughter loves the clothes
13 de setembro de 2021
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I like the products but the service…
I like the products but the service leaves a lot to be desired I made a purchase 10 days ago ordered on next day before 12 but it didn't turn up this was ordered on a Friday night and I didn't receive my items on Monday and that was only one four the rest came separately through the week individually this shouldn't happen
9 de agosto de 2021
Resposta da Superdry - Basildon
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We can see it was specified at the checkout that there would be split deliveries, however we apologise for the last next day delivery.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
I have ordered quite a lot of things…
I have ordered quite a lot of things from Superdry and found there website easy to order and delivery comes quick.
14 de julho de 2021
Excellent quick service Excellent…
Excellent quick service Excellent quality very pleased
15 de junho de 2021
Very quick service 👍😁
23 de abril de 2021
Was very pleased with my purchase and…
Was very pleased with my purchase and came pretty quick as well
30 de março de 2021
Suede jacket
Good value, beautifully cut, good quality suede. Fast and efficient service.
27 de março de 2021
Quick delivery
17 de fevereiro de 2021
Excellent service
15 de fevereiro de 2021
Superdry have always done me proud
Superdry have always done me proud, I have 5 coats made by Superdry and all are excellent quality.
30 de janeiro de 2021
Resposta da Superdry - Basildon
Hi Jason Jones, thank you for taking the time to leave your 5 star review. At Superdry, we do everything we can to give you an exceptional experience Thank you so much for taking the time to leave us a review. Kind regards.
Great quality item of clothing and it…
Great quality item of clothing and it arrived the next day even though I ordered it on a Sunday evening, very impressed with the service!
30 de janeiro de 2021
Very pleased with vintage hoodie good…
Very pleased with vintage hoodie good material with substance in it warm and comfy. It arrived swiftly and had good feedback on delivery to track.
We have already ordered track suit bottoms to match. Cost wise excellent.
This will be our go to site going forward
29 de janeiro de 2021
Sadly i have had to return item due to
Sadly i have had to return item due to, packing department sending wrong item, clearly don't undertand how thus has happend item number not the same to the one i have ordered. The only thing that was right was colour. Turned up with no plastic packaging. So again i don't understand how a hoodie and a zip hoodie can be mixed up. I also still have no clarification to the correct one being sent out and if i shall have to wait an age for the correct one to be sent.
24 de janeiro de 2021
Perfect product
Put the order on line ,recieved confirmation of order tol me when it would be delivered ,was delivered on time .perfect product ,perfect way of placing and receiving a order ,5 stars.
21 de janeiro de 2021
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