I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Basingstoke
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido
- 01256 843580
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Presents
Seemed to have more selections of items. The staff were extremely helpful, with one going out of her way to show me possible items. Both of us made a purchase each.
Nice and warm jumper
Had great customer service from the young lady who served me product is of excellent quality.
I bought a pair of boxer on the online…
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I explain why you don’t match the same price like the online because it’s a superdry shop superdry website I bought it, I was told they don’t do that…
Really great quality clothes
Really great quality clothes . Well worth the price. Highly recommend.
The jumper is gorgeous and true size
The jumper is gorgeous and true size. This is not my first Superdry purchase and like always I’m impressed with the quality. The lady in store helped me order online as my size was not in stock. Delivery was super fast and it arrived earlier than expected.
Very good customer service
Good quality clothing for the price
Good quality clothing for the price staff was helpful and changing rooms were clean
Real customer service… the young lady…
Real customer service… the young lady when we paid was so helpful and accommodating. Breath of fresh air!
Poderá usar IA para responderLer mais
Good website ,easy to use and the…
Good website ,easy to use and the customer service is second to none.

Resposta da Superdry - Basingstoke
Good customer service
Needed to order the size that I needed. The service in store was helpful, friendly and efficient. The new size arrived in store a few days later for me to pick up

Resposta da Superdry - Basingstoke
really helpful staff..
really helpful staff... pleasant and easy shopping experience!

Resposta da Superdry - Basingstoke
Poor return service in store. Good material but style is not for me
Good material but style is not for me. Too baggy round to of legs. The one start is for the store return which I am now about to chase. Fortunately I took a screen shot of the return in store as no email, no acknowledgement. Edited followed refund in response to this post.

Resposta da Superdry - Basingstoke
Got what I wanted correct size and fit
Got what I wanted correct size and fit. No hassle polite assistants.
Helpful
Choose the wrong size of T’s, the stuff was so helpful next day when I returned them and got the right size, finally
Happy with the shirt I brought for my…
Happy with the shirt I brought for my husband.
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