All the staff members I spoke to where lovely, as well as the order came in quickly and efficient. The order was perfect and I like how you use paper bags for orders.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought a size too small so went in store to return and buy the correct size (order details and website state you can't exchange an order). Luckily, however, the person at the till was kind enough to d... Ver mais
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... Ver mais
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Bluewater
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Upper Thames Walk, DA9 9ST, Greenhithe, Reino Unido
- 01322 313673
4,7
Excelente
515 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly and helpful staff
Friendly and helpful staff. Didn't have my size but they got it delivered a few days later to my home. Great service
7 de outubro de 2024
Good quality and quick delivery
I bought a jacket online for my son, it was too small and I returned with no problems in the superdry shop. Bought it again, it came very quick and my son loves it. Material is so soft and it's well made.
7 de outubro de 2024
The young man at the counter was most…
The young man at the counter was most helpful
Thank you
6 de outubro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Quality product with reasonable price
9 de outubro de 2024
Resposta da Superdry - Bluewater
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Good choice of coats although it sid…
Good choice of coats although it sid make it a bit hard to move around the store.
Always good quality as well as a year guarantee on the purchase.
Was also given some free fragrance samples, which were really lovely, so will be back soon to purchase.
2 de outubro de 2024
Couldn't find the coat I wanted in my…
Couldn't find the coat I wanted in my size, staff we so helpful and sourced correct size from another store and had it delivered within 3 days. Excellent service and love the coat!
22 de setembro de 2024
Lady at checkout was very helpful and…
Lady at checkout was very helpful and informative
2 de outubro de 2024
Great quality of coat and service at…
Great quality of coat and service at the till was polite.
1 de outubro de 2024
A great shop
The shop staff were all very friendly, helpful and professional. The item I purchased is excellent quality and I think I will have a lot of wear from it.
15 de setembro de 2024
The staff were fabulous and helpful and…
The staff were fabulous and helpful and welcoming.
20 de setembro de 2024
Customer service was fantastic
Customer service was fantastic. Great range of very quality clothing. I order something online that was the wrong size, I phoned a store, they were super polite d helpful. Ordered in and reserved my correct size for or would have posted for free. I'll Def return
21 de setembro de 2024
Opinião espontânea
Great clothes for all ages
21 de setembro de 2024
Polite Helpful staff 🙏🏻
10 de setembro de 2024
Great service at the Bluewater Store.
Great service at the Bluewater Store.
Jacket is high quality and true to size
10 de setembro de 2024
Very happy with my purchase and the…
Very happy with my purchase and the shop assistant was very helpful and kind too.
26 de agosto de 2024
Lovey stuff
22 de agosto de 2024
Amazing high quality products and super…
Amazing high quality products and super friendly, sweet staff
15 de agosto de 2024
Resposta da Superdry - Bluewater
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.