I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thank you so much Super dry staff for helping rescue the fledgling seagull outside your store. You make the world a better place Xx
The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... Ver mais
However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Brighton
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
1, Quadrant, BN1 3GJ, Brighton, Reino Unido
- 01273 774298
4,7
Excelente
315 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff is very friendly and helpful
27 de janeiro de 2025
Super Happy Experience
The staff were super helpful and I love my nice new very warm jacket
6 de fevereiro de 2025
Good exchange policy
Good exchange policy. I’m usually medium t shirt but large needed.
30 de janeiro de 2025
Really good combination of physical plus online
Really good shop in Brighton. I could see most of the clothes physically. Some weren't available there so I made an online purchase and then returned some of that to the shop. This was a convenient arrangement and the store attendant was helpful and efficient
14 de janeiro de 2025
Fantastic service, great choice, speedy delivery
After researching longline puffer coats online. I then visited my closest store on Sunday 29th December 2024 to try on my preferred options.
I spoke with Ana in the Brighton store. She was very knowledgeable, helpful and took her time to discuss my preferences with me. The coat I wished to purchase was not in stock in my preferred colour. After a simple ordering process at the till my new coat was ordered for free delivery to my home. Ana advised up to 7 days for delivery and my new coat arrived on new year's eve, just 48 hours after ordering! (For festive season / January sales time that's pretty impressive as my coat was dispatched later on Sunday 29th December!)
Fantastic service, superbly warm and high quality coat. Highly recommend Superdry!
29 de dezembro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
A very good service
A very good service. Kept me up to date with the delivery. Thank you.
23 de dezembro de 2024
Resposta da Superdry - Brighton
Hello Elaine,
Thank you for your kind review!
We're happy to hear you were pleased with the service and delivery updates. We strive to provide our customers with a positive experience.
Thank you for shopping with us and supporting our brand.
Superdry
Poor quality, Fabric has No cold insulation
Service was good and the long puffer looks good, however fabric has poor quality, for the price charged should have some cold insulation and better water resistance. Superdry should work on better their materials for cold weather.
19 de dezembro de 2024
Superdry is always as described
Superdry is always as described, as shown in the picture, and service is always as told, received my coat within 48 hours as website was saying 5* always
12 de dezembro de 2024
Resposta da Superdry - Brighton
Hello,
Thank you for your kind words and 5-star rating!
We're thrilled to hear that you had a positive experience with our service and that your coat arrived promptly. We strive to provide our customers with accurate product descriptions and timely delivery, and we're delighted that we met your expectations.
We hope you have a fantastic Christmas,
Superdry
I was wrongly advised from a staff…
I was wrongly advised from a staff member in your Brighton store that a specific jacket that my daughter wanted which was out of stock was replaced with another jacket but would be “exactly the same “ other than the colour of the badge. So I took this advice and ordered the recommended jacket, but it was actually different in design.( specifically the pockets at the front in different places).
I returned the jacket and was eventually pleased to see that the jacket my daughter really wanted came back in stock, which I ordered. The same, incorrect jacket arrived. I am not happy with the service I am getting and still have not been sent the right coat that my daughter really wants for Christmas.
5 de dezembro de 2024
A bit thin ???!?
1 de dezembro de 2024
The team was really helpful with my…
The team was really helpful with my exchange. Their customer service is top-class.
11 de novembro de 2024
First day it’s been cold enough to wear…
First day it’s been cold enough to wear this coat today . And wow it is totally everything I expected .
It feels great and looks stylish and comfy. Totally recommend
The service at Brighton was fantastic, no hard sell just left me to try on as many items as I wanted and even kept items behind the counter while I shopped .
16 de novembro de 2024
Great team in Brighton and the choice…
Great team in Brighton and the choice is multiple.
5 de novembro de 2024
Resposta da Superdry - Brighton
Hello,
Thank you for your great 5 star feedback.
At Superdry, we want you to have a great experience, so we're pleased to read your comments about your shopping experience at our Brighton store
Thank you for shopping with us, we really appreciate it!
Superdry Team
Resposta da Superdry - Brighton
Hello,
Thank you for your review about your in-store ordering shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Brighton store.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Exchange difficulty
I was given a hard time trying to exchange a faulty item.
2 stars because it was eventually exchanged.
30 de outubro de 2024
Resposta da Superdry - Brighton
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Fantastic customer service in the…
Fantastic customer service in the Brighton store today. Super helpful and friendly!
31 de outubro de 2024
I like Superdry because they do very…
I like Superdry because they do very nice bags and coats I have always like superdry
26 de outubro de 2024
Resposta da Superdry - Brighton
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks for shopping with us we really appreciate it.
If you loved your new purchase, don't forget to leave a product review too!
Superdry Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.