I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Ver mais
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Ver mais
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Cambridge
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
30-31 Petty Cury, CB2 3NB, Cambridge, Reino Unido
- 01223 464361
4,5
Excelente
197 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, staff very helpful. Shorts arrived quickly and are perfect.
25 de agosto de 2022
Resposta da Superdry - Cambridge
Hi, Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great customer service
The staff were so helpful in store. After a quick stock check, was able to order us exactly what we were after. Arrived before the date we given and my son is chuffed to bits.
We’ll done Superdry. Fantastic customer service.
3 de agosto de 2022
Resposta da Superdry - Cambridge
Hi Sally,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Wonderful friendly staff and extremely…
Wonderful friendly staff and extremely knowledgeable
30 de julho de 2022
Resposta da Superdry - Cambridge
Hello Rupert,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Staff where amazing so friendly and…
Staff where amazing so friendly and very helpful
28 de julho de 2022
Resposta da Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
The store assistant was really helpful…
The store assistant was really helpful and made sure my returns were dealt with correctly. He then went on to assist me with alternative purchases. I will use the Cambridge store again due to the way I was looked after.
27 de julho de 2022
Resposta da Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Very nice products
Very nice products, good quality, nice colours, on time delivery, on spot sizes
20 de julho de 2022
Resposta da Superdry - Cambridge
Hi Laura,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Very kind and professional customer…
Very kind and professional customer support. Very impressive. Thanks.
18 de julho de 2022
Resposta da Superdry - Cambridge
Hello Joon,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Staff were very helpful and ordered…
Staff were very helpful and ordered what we wanted as they did not have stock. Picked up next time we went in no worries.
13 de julho de 2022
Resposta da Superdry - Cambridge
Hi Tim,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Excellent customer service
Excellent customer service, the staff could not have been more helpful
12 de julho de 2022
Resposta da Superdry - Cambridge
Hello,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
The manager in the Cambridge branch was…
The manager in the Cambridge branch was very professional and allowed me to easily order an out of stock item. Well done!
11 de julho de 2022
Resposta da Superdry - Cambridge
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Great clothes
Great clothes, even better customer service in store. Maisie at your Cambridge store is amazing.
27 de junho de 2022
Resposta da Superdry - Cambridge
Hi Catherine,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very helpful and speedy ordering…
Very helpful and speedy ordering straight to the shop. Lovely shirt. I will be back
21 de junho de 2022
Resposta da Superdry - Cambridge
Hello Harriet,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Great customer service and love the…
Great customer service and love the fact they send you product that isn’t in the store with no postage costs
28 de maio de 2022
Resposta da Superdry - Cambridge
Hello Barnaby,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous service provided instore-…
Fabulous service provided instore- Cambridge branch. Fast service, cannot fault it. Will definitely use again.
16 de abril de 2022
Super service
Tried l/s top in shop - needed bigger size staff ordered one arrived soon. Quality item organic cotton! Very please 😄
26 de março de 2022
Above excellent service every time not…my order
Above excellent service every time not in stock no proble delivered the next day for a very small fee if prefered
20 de março de 2022
Staff were very helpful
Staff were very helpful, polite and let myself and my daughter browse the shop in peace. I perfect balance! The sizes are absurd however, A large fitted by size 8 daughter.
17 de março de 2022
Very smooth experience website and…
Very smooth experience website and shop. I collected from shop and was able to try garment on.
3 de março de 2022
Incorrect refund amount
- I have just discovered that I’ve only been refunded for one pair of jeans when I returned 2 pairs. I have emailed tonight so hopefully this will soon be resolved. This has now been resolved.
Make sure you check your refund amounts.
29 de janeiro de 2022
Resposta da Superdry - Cambridge
Hi - Apologies for the delay - we can see that this has since been resolved and refunded for you. Sorry again for the delay - but thanks for the feedback!
Kind regards,
Superdry Care
lovely service fast and correct.
24 de janeiro de 2022
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.