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Superdry - Crawley Opiniões 159

TrustScore: 4.5 em 5

4,3

LSU 1 County Mall, RH10 1FP Crawley, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a gr... Ver mais

Classificada 5 em 5 estrelas

I love so much the quality of the jogging trousers and the hoodie. They warm and cozy for this cold weather. Perfect. Its good size for petite people. If you are like me may be you need size bigger f... Ver mais

Classificada 3 em 5 estrelas

Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait

Classificada 5 em 5 estrelas

I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had... Ver mais


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda masculina
  3. Loja de roupas de exterior
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Crawley

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contacto

  • LSU 1 County Mall, RH10 1FP, Crawley, Reino Unido

  • 01293 540985

4,3

Excelente

TrustScore: 4.5 em 5

159 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

Had a long wait at till

Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait

14 de dezembro de 2025
Classificada 5 em 5 estrelas

Loved the crawley store

Loved the crawley store, such a shame its closed down now, i always enjoyed buying/having a look around the store, staff was always helpful and polite.

1 de agosto de 2024
Opinião espontânea
logótipo da Superdry - Crawley

Resposta da Superdry - Crawley

Hello,

We appreciate you taking the time to review your recent store
shopping experience.

We always do our best to give our customers a positive experience, so we are delighted with your great comments.

Thanks so much for shopping with us!

Superdry Team

Classificada 5 em 5 estrelas

Shopping was great

Shopping was great, everyone on the store was super friendly, had help from all the staff specially the lovely manager Leah and Ghita. They all made it easy to allocate what I needed

28 de setembro de 2024
Classificada 5 em 5 estrelas

Good luck and well done

The staff and managers were absolutely brilliant. It’s a shame they will be closing the store and big loss to Crawley. They will be missed by all of us.
They have had a massive job on their hands getting through the last few days we watched the customers completely trash the shop. Must of been been really rough on the staff knowing the shop is closing.
Good luck from karli at NEXT.

26 de setembro de 2024
Classificada 4 em 5 estrelas

Better discount qualification signage...

I saved up and bought two school bags for my kids, and was disappointed that it didnt get a discount because they were for the children. I then bought a superdry jumper for my older teenage son, and hoped that having spent over £100, I might get some discount knowing this was alot of money for so many people.
I was told no because I wasnt a student. I said that I only had my photo id for my job in the school, to which I was told "Oh you work in a school, you can a discount for that". If I hadnt mentioned it offchance, I would not have known I qualified. Money is tight. Ive always wanted a jumper for myself, but I prioritise my kids, and can't afford one for me too. Making Superdry more affordable or having something up for who can get discounts (other than students) would be useful.

31 de agosto de 2024
Classificada 5 em 5 estrelas

Return of online order in store

I had to return item bought online. Expected to be told by store staff that I wil have to get refunded then will have to buy right product online in a separate process. I got what I wanted from the store, just a striaght swap, kept the 10% discount I had online too. Lovely Crawley store staff.

8 de setembro de 2024
Classificada 1 em 5 estrelas

I returned a shirt at Crawley branch…

I returned a shirt at Crawley branch that was under 4 months old and as the fabric had warn away under the arm pit. I have around 6 SD shirts.

I was told this was on me, they wouldn't swap it and it wasn't effectively just an inferior peace of material. If SD shirts have a 3-4 month life expectancy, It wouldn't be good value for money.

19 de agosto de 2024
Classificada 5 em 5 estrelas

Great customer service and quality

I went to the shop and saw a dress in a sale which I loved but my size wasn’t available, so they ordered the right size for me to be delivered to the house.
The process was smooth, fast and the dress gorgeous! I am very happy.

4 de agosto de 2024
Classificada 5 em 5 estrelas

The person who served us was polite and…

The person who served us was polite and we didn’t have to wait.

9 de agosto de 2024
logótipo da Superdry - Crawley

Resposta da Superdry - Crawley

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Customer Care

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