I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... Ver mais
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Leia as opiniões dos outros
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... Ver mais
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... Ver mais
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Dundee
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, Reino Unido
- 01382 200857
4,8
Excelente
114 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Very good service very helpful and we…
Very good service very helpful and we will be back again
26 de novembro de 2023
Black Friday deals
As usual, the staff are always helpful & friendly.
A Very good range in their sale. So a birthday gift for my wife & a few Christmas gifts sorted, saving a good few £'s. Happy with that!!
29 de novembro de 2023
Great staff
2 de dezembro de 2023
5* customer service
2 de dezembro de 2023
best brand so far
The combination of stylish products, quality, excellent service, and unique design along with the politeness and great communication from one of their female employees made my shopping experience at Superdry exceptional
1 de dezembro de 2023
Great products not bad pricing
21 de novembro de 2023
Customer service brilliant
20 de novembro de 2023
Superdry Super product
Service was excellent. The young girl serving was very plesent and extremely helpful.
12 de novembro de 2023
Great service from a very helpful…
Great service from a very helpful assistant, and delivered on time as usual! 👍
30 de outubro de 2023
Friendly and helpful staff member
Friendly and helpful staff member. She found the coat I wanted in a different colour from stock room. She also processed a return (stuff I’d bought online)
21 de outubro de 2023
Good quality & friendly staff…
Good quality slim cord flares and friendly service when I popped into the Dundee shop to pick them up and later to return a size.
6 de outubro de 2023
Staff were excellent.
27 de setembro de 2023
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Disappointed with the Quality
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop
Bought one two years ago and this is just not the same quality
Really disappointed
25 de setembro de 2023
Resposta da Superdry - Dundee
Hi Catherine,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Care
Assistant very helpful
4 de setembro de 2023
Resposta da Superdry - Dundee
Hi Phyllis,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Resposta da Superdry - Dundee
Hi Steven,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
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