Banner for Superdry - Edinburgh

Superdry - Edinburgh Opiniões 

263
TrustScore: 4.5 em 5

4,3

14/22, Princes Mall, EH1 1BQ Edinburgh, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Ver mais

Classificada 5 em 5 estrelas

The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Ver mais

Classificada 3 em 5 estrelas

i have been in the store recently a few times and never find any staff on the floor, none on any occasion whatever. recently i collected a pair of trainers and there were 3 staff members at the till... Ver mais

Classificada 5 em 5 estrelas

High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Ver mais


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda masculina
  3. Loja de roupas de exterior
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Edinburgh

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contacto

  • 14/22, Princes Mall, EH1 1BQ, Edinburgh, Reino Unido

  • 01315 583328

4,3

Excelente

TrustScore: 4.5 em 5

263 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(263)

13 226 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Been a while since I've shopped

It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.

As I ordered online it was disappointing to get delivery and not everything fit properly.

As for quality, it's the same as always. Good to high quality.
Sometimes I feel the stitching could be better. Lots of loose threads, which you don't expect for the premium price.

Would that stop me buying from Superdry. No! I like the selection of shirts and t-shirts and jackets. Trainers not for me and wish you had boot cut jeans for men.

I also used to be a massive fan of your leather shoulder bag range. Which you had in every colour. Not sure why you stopped making them. I had a collection of 12 of them.

I always enjoy shopping at Superdry. Picking a t-shirt is like being able to pick the colour from a paint chart, so many to choose from and match to things.

Thank You

25 de junho de 2023
Classificada 5 em 5 estrelas

Best service anywhere

Great service - always so helpful

27 de junho de 2023
logótipo da Superdry - Edinburgh

Resposta da Superdry - Edinburgh

Hi, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care

Classificada 5 em 5 estrelas

Superb customer service in store

Superb customer service in store, deaing with online exchanges and returns. Thanks!

23 de junho de 2023
logótipo da Superdry - Edinburgh

Resposta da Superdry - Edinburgh

Hi, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care

Classificada 5 em 5 estrelas
logótipo da Superdry - Edinburgh

Resposta da Superdry - Edinburgh

Hi Zsosa,

Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.

Kind regards,
Superdry Care

Classificada 1 em 5 estrelas

Staff in st James quarter ..awful

Collection was a horrible rude staff who when I approached looked annoyed I'd interupted his conversation and the only words he said was "name" walked off came back handed my parcel silently to me and walked off ...not the service I expect and I won't be using the Edinburgh store in st James quarter again

10 de abril de 2023
Classificada 1 em 5 estrelas

Jeans arrived with security tags on…

Jeans arrived with security tags on them.. Odered for my daughters birthday which she then couldnt wear. Had to go all the way to the Trafford Centre to have the tags removed. Really not happy. What was the point of ordering online so I didn't need to go to the Trafford centre to have to go anyway.

23 de fevereiro de 2023
Classificada 1 em 5 estrelas

Horrific company to deal with what a joke!!!

First off I never received the item I ordered it was “ apparently “ delivered on the 17/02/23. I have emailed Superdry twice now as I’ve not got my parcel as mentioned plus I’m out the money it cost me. I am currently still awaiting a single reply from them to resolve this issue! Genuinely this will be the last time I ever order something from Superdry what a joke absolutely disgraceful customer service!!!

14 de fevereiro de 2023
Classificada 1 em 5 estrelas

EBay superdry

I have bought several items from their eBay shop and only about half actually arrives. Hermes/Evri things get “lost in transit” Then you have to chase them around for your refund

18 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The quality of clothing is very high…

The quality of clothing is very high and had a very long life span and the superdry store in St James Quarter in Edinburgh is very nice and has a large range of clothing and the website is very simple and easy to use with frequent sales

11 de janeiro de 2023
Classificada 5 em 5 estrelas

The staff were so helpful and…

The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff have the patience for us oldies but they were marvellous. Will certainly go there again.

6 de janeiro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais