Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Ver mais
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Ver mais
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Edinburgh
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
14/22, Princes Mall, EH1 1BQ, Edinburgh, Reino Unido
- 01315 583328
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order and very fast delivery
Easy to order and very fast delivery. I collected on the shop and the staff members were very friendly. I came back to buy another pair of flip flops. 5 stars for the staff members!

Resposta da Superdry - Edinburgh
Great experience
Managed to buy a bomber jacket with hoodie attached for half price
Happy with the price and the jacket fits well .
Staff at Edinburgh store were helpful
Great service,great selection.🥰
Visited the Edinburgh superdry store to…
Visited the Edinburgh superdry store to make my purchase of a pair of replacement summer shorts. I was so happy with my first orange heavy duty cotton shorts I had to buy another. Hope they last just as well and as long .
Staff were really lovely
Staff were really lovely, just genuinely nice people, they weren’t fake nice, they just genuinely wanted to help and make you have a good day, absolutely amazing, and fully told me about returns when I asked for the receipt which was awesome because that was my next question!
SUPER JUMPERS AND LOVELY FIT
My wife loves her new long coat
My wife loves her new long coat. Fits her perfectly! Thank you.
Great fitting jumper that looks good…
Great fitting jumper that looks good on. Sales assistant polite and helpful. Shop display looks good (Edinburgh).
The staff was nice and approachable
Two times I sent items back I was not…
Two times I sent items back I was not sent the confirmation. At least two weeks after I sent it back still not recieved the money back . Interestingly when I sent things back I was refused a receipt when returning item back . I will now try to contact Superdrug tonight I’m looking for proof before going to trading standards luckily I took a photo of the conputer confirming I returned things .
Coat felt too bulky but return was…
Coat felt too bulky but return was straightforward and refund quick.
Bought the same coat in December got…
Bought the same coat in December got it in a different colour nice and neat so warm looks good
Helpful
Helpful staff.
This was in St James Quarter
I needed to return and was looking for a size of other items which were not in stock online. She gave great advice and was extremely helpful. Can't remember her name it was early in the morning, last week, think it was a short name
Excellent and professional service!
i have been in the store recently a few…
i have been in the store recently a few times and never find any staff on the floor, none on any occasion whatever. recently i collected a pair of trainers and there were 3 staff members at the till all serving just one customer laughing! they couldn't at first find the goods having told me on the phone they weren't there when they were! last visit was better albeit still no one about - a haven for shoplifters as its quite dark. i generally like teir stuff though, usually find something.
Shop had a wide range of new clothing
Order not delivered
Ordered gloves online on the 16th Jan to be picked up In store in Edinburgh but not received any update on when to collect?
Also your store located for Edinburgh is out of date.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







