Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Ver mais

Localização
Alterar localizaçãoUnit 9/9A Red Mall, Lower Central, NE11 9YG Gateshead, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Ver mais
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Ver mais
A empresa respondeu
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Metro
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Reino Unido
- 01914 601724
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bad experience
Bad experience. Zip was faulty on the coat in store so was advised to order online on site for home delivery. They selected the wrong coat. Colour, size and even gender. To return this I had to drive 50mile round trip. Though I regularly buy Superdry products due to this experience, the rubbish online returns policy I will not be using or buying this brand again.

Resposta da Superdry - Metro
Shop staff were very helpful
Shop staff were very helpful. My choice was not in stock but staff ordered on line delivered in 3 days . Well happy
I had no message to say the item had…
I had no message to say the item had arrived in store. I only received the dispatch emails which meant my item had been in store for 2 days before I knew to collect it after ringing the store.
Excellent service at Metro C store
The item was out of stock in my size. The member of staff who helped me order online was a lovely guy. He went out of his way to ensure good service. My shirt arrived at the store quickly and all staff I met were great.
Couldn’t speak high of serviceEffortless super fast service staff in…
Effortless super fast service staff in shop very helpful thanks
Great customer service!
Great customer service!
My original order was placed easily and arrived quickly. One of my items was too big and so I got in touch with the social media team who gave me the info to either return through the post or to pop in store.
I went into my local store at the Metrocentre and the staff were fantastic. Very helpful and friendly. They didn't have my item in store but they were able to process an exchange and get a replacement sent out to my home address. It arrived within a couple of days.
On top of the great service, the items themselves are of a lovely quality as usual for Superdry.
Thank you!
Always great reliable delivery and…
Always great reliable delivery and updates with communication
Friendly staff but size availability could be better
Visited store to look at sale for a family member. Found a jacket we wanted but store didn’t have the right size. Priced differently on-line, advised to buy on-line for the correct size then return to store and they will refund the difference. Staff were friendly and helpful. Not a massive amount of size availability in store. Womens clothes availability and range are not size inclusive.

Resposta da Superdry - Metro
Excellent service without even asking
Excellent service without even asking. A member of staff noticed I couldn't find my size and found it online and had it delivered to my home address within a couple of days. Not often these days you find friendly staff that help you without even asking them brilliant well done !!!

Resposta da Superdry - Metro
Excellent service
Shop didn't have mens shorts in stock in the size required, the assistant said he could order them for me to be delivered to my home address. They arrived within 3 days of ordering. Excellent service, both from the shop and the warehouse 👏.

Resposta da Superdry - Metro

Resposta da Superdry - Metro
Ringspun T-Shirts
Went to the store to collect an online order, tried on the shirts and returned the ones that didn’t fit. At the same time I bought some shirts from the store and some hoodies for my wife. The staff were exceptionally helpful and nothing was too much trouble even locating the correct size from stock or a manikin!
Overall really impressed with the service and the quality of the clothes.

Resposta da Superdry - Metro
Collection in store ordering.
Easy ordering process on-line, added bonus of Bluelight Card holder discount and order in store ready to collect in good time. Products of good quality and fit. Will definitely use click & collect service again.

Resposta da Superdry - Metro
My review of any Superdry store
Very easy to order anything from Superdry if in the shop they do not have any item in your size Very friendly and helpful
Ordered Thursday and delivered free on…
Ordered Thursday and delivered free on the Saturday
Great service
Ordered the item in the shop. Had to be delivered as they did not have my size. Arrived very quickly. Smooth transaction throughout.
Ordered via home delivery and click and…
Ordered via home delivery and click and collect, both were quick and hustle free. Pleased to see you've swapped the delivery company, as the first one once left a delivery in the garden waste bin. Luckily the jumper was a perfect fit, but I had to wash it three times to get rid of the awful smell.
Happy customer, thanks 😊
Great quality and a very fast delivery…
Great quality and a very fast delivery and kept up-to-date the whole way through.
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