I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Ver mais
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Leia as opiniões dos outros
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Ver mais
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Ver mais
A empresa respondeu
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Norwich
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
401 Chapelfield Road, NR2 1SZ, Norwich, Reino Unido
- 01603 615344
4,7
Excelente
286 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Have to shop online now that my local…
Have to shop online now that my local store has been closed down.
7 de janeiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Totally worst
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few option to address the problem quickly, I used their messenger sort of communication but it took ages to respond. Totally crap at all.
10 de outubro de 2024
Opinião espontânea
Resposta da Superdry - Norwich
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Evri courier company is poor please use…
Evri courier company is poor please use a better one as this now puts me off ordering.
21 de agosto de 2024
Great staff in your Norwich Branch very…
Great staff in your Norwich Branch very helpful and friendly! Great shame you are closing this branch!!
8 de junho de 2024
The female assistant was great
The female assistant was helpful, respectful, professional, friendly, courteous and very helpful when I asked for a gift receipt. Excellent customer service.
31 de maio de 2024
The staff were very friendly and…
The staff were very friendly and helpful
I couldn’t locate the jacket I wanted and they found it for me
30 de maio de 2024
Brilliant staff & service in Norwich
Brilliant staff & service in Norwich, very helpful. Did not realise how expensive the jeans were though until I got to the checkout which was embarrassing. Some prices/offers not clearly displayed with exactly what was on offer (like 2 for £50 on t-shirts).
26 de maio de 2024
Friendly staff and tidy store
Shop was tidy with plenty of stock and staff were friendly.
21 de maio de 2024
Easy and relaxed atmosphere in shop
Easy and relaxed atmosphere in shop
Staff very helpful
14 de maio de 2024
Very helpful pleasant staff
Very helpful pleasant staff, Superdry clothing are on point and as for the pricing, good value for money.
Back to the staff, ever time I go in there, buying or not, they always very happy and pleasant, so I can’t ask for any more.
14 de maio de 2024
Great customer service
8 de maio de 2024
I found clothes I liked.
11 de maio de 2024
Fast delivery
Ordered 2 beanies online for my son which were on sale. They were delivered to the store quite quickly and collected. However they seemed to have changed the style as the hats didn't fit very well.
29 de abril de 2024
A - help-in-hand
They are always quick to help
Sometimes maybe to quick because I prefer to just go in a look around before your asked if you need any help
But apart from that they are great workers at the Norwich branch .
9 de maio de 2024
Saw a great looking Blue Linen shirt in…
Saw a great looking Blue Linen shirt in the window, the team were very helpful even taking the Large size off the manikin to try…
I find the Norwich store very very good with lots of choices and always having something in that I like. The team are always very pleasant and helpful.
9 de maio de 2024
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