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Superdry - Regent Street Opiniões 

259
TrustScore: 4.5 em 5

4,4

103-113 Regent St, W1B 4HL London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Loved the product and great service! 😊 Nice variety and good quality at a fair price. One small issue: the store layout could be better. Jackets, shirts, and tees should be grouped together for easie... Ver mais

Classificada 4 em 5 estrelas

Big store with a lot of items stored at different places. I found some items I was looking for but I miss a bit of organization in the store at the men's department. You can find polos all over... Ver mais

Classificada 3 em 5 estrelas

Great store, huge, beautiful clothes on the very pricey side of things (I can’t believe they selling men’s cotton sweatshirts for 60 pounds!), amazing designs but super expensive and the garments qual... Ver mais

Classificada 5 em 5 estrelas

Always excellent quality. Good range. Easy to find sizes and colours on display. Good value. Change rooms clean and convnient.Replaced much of my wardrobe (of older Superdry kit). This review is for t... Ver mais


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda masculina
  3. Loja de roupas de exterior
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Regent Street

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

259 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(259)

13 226 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always excellent quality

Always excellent quality. Good range. Easy to find sizes and colours on display. Good value. Change rooms clean and convnient.Replaced much of my wardrobe (of older Superdry kit). This review is for the Battersea Power Station store in London.

25 de agosto de 2024
Classificada 5 em 5 estrelas

Helpful staff

Staff very pleasant and helpful.

21 de julho de 2024
logótipo da Superdry - Regent Street

Resposta da Superdry - Regent Street


We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Care

Classificada 2 em 5 estrelas

Unauthroised use of email address

I had to give an email address to get a receipt. They then spammed me with an email asking for this feedback. I asked to not be subscribed to emails other than receipts, so this is very disappointing.

13 de junho de 2024
logótipo da Superdry - Regent Street

Resposta da Superdry - Regent Street

Good Afternoon,

We apologise for the issues you have experienced with your recent purchase.

We are continuously reviewing our shopping experience and looking at ways to enhance the customer journey.

We appreciate your feedback and thank you for taking the time to review us.

Kind regards,

Superdry Care

Classificada 4 em 5 estrelas

Helpful and friendly staff

2 de junho de 2024
logótipo da Superdry - Regent Street

Resposta da Superdry - Regent Street

Hello,

Thank you you sharing your great feedback with us.

At Superdry, we want you to have a great experience, so we're really happy to read your comments about our Oxford Street store.

Thanks for shopping with us, we really appreciate it.

Superdry Team

Classificada 4 em 5 estrelas

Nice products.

11 de maio de 2024
logótipo da Superdry - Regent Street

Resposta da Superdry - Regent Street

Hello,

Thank you for taking the time to give us your feedback about our store.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks again!

Superdry Team

Classificada 5 em 5 estrelas

Lovely shopping experience

I shopped in the Oxford Street store for my brother and son, and the range was incredible. The staff were very helpful as i was with my mum who uses a wheelchair. We had to use the lift and staff were attentive. We bought several items and the lady who served us helped swap something out as it was marked.

6 de maio de 2024
Classificada 1 em 5 estrelas

Awful customer experience

I recently had a disappointing experience at the Oxford St branch of Superdry. I received a bomber jacket as a birthday gift bought it on superdry.com but wanted to exchange it for a different model. When I tried to make the exchange, the cashier processed a return without my consent, leaving me without the option to exchange the item. Despite my complaints, the staff were unhelpful and rude. I ended up paying for my own present! Even when I asked to speak to a manager, I was only given a customer service email address. As someone with over 30 years of experience in customer service, I can confidently say this was the worst service I've ever received. Due to this experience, I will no longer be purchasing from Superdry stores or online.

3 de maio de 2024
Opinião espontânea
logótipo da Superdry - Regent Street

Resposta da Superdry - Regent Street

Hi Donatella,

Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind regards,

Superdry Customer Care





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