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Superdry - Romford Opiniões 

144
TrustScore: 4.5 em 5

4,7

N20/N21 The Liberty Centre, RM1 3RL Romford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service

Classificada 5 em 5 estrelas

I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Ver mais

Classificada 1 em 5 estrelas

Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... Ver mais

Classificada 5 em 5 estrelas

Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Ver mais


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda masculina
  3. Loja de roupas de exterior
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Romford

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contacto

  • N20/N21 The Liberty Centre, RM1 3RL, Romford, Reino Unido

  • 01708 760588

4,7

Excelente

TrustScore: 4.5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(144)

13 427 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The 3 DAN'S!

The 3 DAN'S!

They all deserve a raise no matter how much they are on because if it wasn't for their excellent customer service, we would not have made the purchases we did.

We even went back the following day and spent more.

Much thanks to you all, especially the Dan the Manager

Highly recommended!

9 de dezembro de 2024
Opinião espontânea
logótipo da Superdry - Romford

Resposta da Superdry - Romford

Hello,

We are so happy to hear about your positive experience!

It's wonderful to know that our team members went above and beyond to provide excellent customer service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and it's rewarding to hear that we achieved that for you. We will be sure to pass along your kind words to the team.

We hope you have a lovely Christmas,
Superdry

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, genuinely caring. Loved the products and received the best service. They took time to search for my item online, different stores, more than one member of staff tried to help. Although I didn’t get my choice in stock, but can’t complain. I will definitely recommend anyone to visit Romford branch. Well done, Team!

18 de novembro de 2024
Classificada 5 em 5 estrelas

Happy customer

Great selection of winter coats (that is what I was looking for).
Really helpful member of staff in the Romford branch - very attentive didn't rush me (even though I came in 15 minutes before closing time!). I was able to find an excellent, warm and good quality coat just in time for the cold snap we're about to have.
Only thing is I found the store quite dark in places and the sizing comes up small in some of their products. Would recommend

15 de novembro de 2024
Classificada 5 em 5 estrelas

great jacket…

I was able purchase exactly what I required.

11 de novembro de 2024
logótipo da Superdry - Romford

Resposta da Superdry - Romford

Hi Dianne,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Classificada 5 em 5 estrelas

Excellent customer service

I received excellent customer service, the staff was very friendly and professional. I went in to exchange the size of a jacket I bought online and that was done very quickly and efficiently. Thanks Superdry Romford!

2 de novembro de 2024
Classificada 5 em 5 estrelas

Friendly and helpful staff

Came here the other day. Found a nice jacket. The guy on the till was very friendly and explained their opening times as it was a Sunday, it was open earlier but could not trade till 11. He kept the jacket for me to save holding it, so I could continue looking around. Staff as said friendly and willing to help.

27 de outubro de 2024
logótipo da Superdry - Romford

Resposta da Superdry - Romford

Hello,

Thank you for taking the time to give us your Romford store shopping experience feedback.

We always do our best to give our customers a positive experience, so we're really happy to read your comments

Thanks so much for shopping with us, we really appreciate it.

Superdry Team

Classificada 5 em 5 estrelas

Bigger sizes

Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoulders a lot of your wonderful items didn't fit me.

5 de outubro de 2024
Classificada 4 em 5 estrelas

The quality and ddsign of your products…

The quality and ddsign of your products are excellent. The value is also fair but the most is the people behind every shop that i went to, they’re friendly and professional to their job. If I’m the CEO of Superdry, I will raise the morale of these employees and give them reward and raise thier wages. More power to your dynamic business.

26 de setembro de 2024
Classificada 5 em 5 estrelas

Professional friendly staff

Went to collect my trousers from the Romford store, The staff were really friendly and helpful. they went to get my package whilst I browsed in the store. The were quick to return with my order. Great store and nice staff.

21 de agosto de 2024

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