Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais

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Leia as opiniões dos outros
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais
A empresa respondeu
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Ver mais
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Solihull
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product and I ordered in store…
Great product and I ordered in store which was really easy. It was delivered 48 hours later with free delivery.
The staff member was very polite and…
The staff member was very polite and helpful. Delivery wasn't available in store but Delivery to home was fast.
Staff at the pay point were more…
Staff at the pay point were more interested carrying on their conversation than conversing with me
Lovely staff and amazing products
You were fine in general
You were fine in general, although your sales assistant was a little preoccupied in talking to a friend.
Poderá usar IA para responderLer mais
Outstanding customer experience
The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the store with as positive experience as possible was outstanding.

Resposta da Superdry - Solihull
lovely garment of quality
This was a lovely garment of quality, bought as a gift in the Solihull Touchwood branch. Though I had to return it as it was not to my daughter taste.
I can highly commend the staff both on my initial visit and my return. Thank you Superdry
Touchwood Superdry
Visited Superdry in Touchwood today to collect an order.
Louise is a credit to your company and she couldn’t have been more helpful.
Thank you Louise you made my day 🤗💐
I asked them to put a jacket on one…
I asked them to put a jacket on one side for me and there it was waiting for me when I went in the shop. I tried a different size and eventually decided on the larger one.
The young girl was putting stuff away…
The young girl was putting stuff away and took ages to come to till she was pleasant enough i guess but looked fed up
was quite dark & dinghy the shop upstairs
The atmosphere was great and the…
The atmosphere was great and the attentiveness from staff was great too especially the lady on the women’s top floor didn’t get her name but she was very helpful and friendly!
Great coat
Great coat
Staff very helpful in store
Fantastic range/prices on products
Quick easy service.Staff were quick…
Quick easy service.Staff were quick also patient.
If not in shop order online
My daughter wanted a top but this was not available in stock in store. The assistant helpfully checked online, filled in the order and it was delivered home within 2 days quicker than promised….
Always a pleasure
Always a pleasure, I’m getting too old and fat so I order online now but my 2 daughters love spending their inheritance in super dry. Don’t think they would spend as much if they knew….
The clothes are great and the staff are always friendly and welcoming.
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