This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Ver mais

Localização
Alterar localizaçãoUnit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB
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Leia as opiniões dos outros
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Ver mais
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Ver mais
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja de moda masculina
- Loja de roupas de exterior
- Loja de roupa urbana
- Loja de moda feminina
Sobre Superdry - Southhampton
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contacto
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Reino Unido
- 02380 637701
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I couldn’t find customer services…
I couldn’t find customer services contact details on the website so I phoned my local branch and the guy I spoke to went out of his way to actually phone them on my behalf and sort out the issue.
Replacement on line garment more than paid in store when returned.
Different price on line than the exchanged garment. Great service in store, not good when having to pay more for the product on line, so a fair average score.
Poderá usar IA para responderLer mais
Kind service
Lovely worker served me, asked if I was a student, I said not until September, but he still kindly gave me the student discount regardless xxx

Resposta da Superdry - Southhampton
Returning dress to store
Returning dress to store was easy. Staff helpful and pleasant.
Lovely customer service from a young…
Lovely customer service from a young lady planning to study law.
Well organised store with friendly…
Well organised store with friendly helpful staff
This store has very good collection and…
This store has very good collection and staff is also helpful
Nice big store unlike Bournemouth easy…
Nice big store unlike Bournemouth easy parking which is key . Very well laid out clean store , very nice staff . Good experience
Hoping Superdry keeps going ,best…
Hoping Superdry keeps going ,best clothing on the high street ....
It was the staff - WONDERFUL people!
It was the staff. Such warm, kind and friendly service. It’s not easy when you’re getting older and your mobility deteriorates - but being treated well makes a huge impact.
The sales assistant was very helpful…
The sales assistant was very helpful and found what I wanted on line. She arranged delivery. Lovely young lady. Doing the company proud 👏
Brilliant service and great products
Great service experience at the West…
Great service experience at the West Quay Southampton store
Great customer service
My parcel got lost and customer service was very happy and reposted another coat which I received 2 days later
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