We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... Ver mais
Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... Ver mais
5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
2 Thane Road, NG7 2TG, Nottingham, Reino Unido
- 0115 837 1419
4,6
Excelente
370 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Courteous and efficient service
18 de abril de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Wenlock, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
just fab service was excellent
8 de abril de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning , I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Purchasing my new DB12 Volante
I had a pleasant experience purchasing my new DB12 Volante. Jonathon Park took great care of my requirements.
6 de abril de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr White, I’m delighted to read your kind words about your recent purchase of the DB12 Volante. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Great service very helpful and friendly…
Great service very helpful and friendly support from Sal.
21 de março de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Green, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Excellent Service
Excellent service received by the team at AM Nottingham. Nothing too much trouble and a pleasant experience, dropping the car off, having the work done and arranging collection. All work done to a high standard, as you'd expect, and car returned spotless.
27 de março de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Reek, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Excellent service from Sytner Aston…
Excellent service from Sytner Aston Martin Nottingham as always. Good clear video review of my Vantage provided by James, and kept fully up to date with progress by Lucy while the car was there, thank you.
25 de março de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning, I’m delighted to read your kind words about your recent visit to us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Aston DBX since January
Had my Aston Martin put new engine in 5 weeks later still not working spent Millions with sytner group this will be my last
7 de janeiro de 2025
Opinião espontânea
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr McCarron, We are really sorry to read your review and understand you have been in ongoing contact with us. I am grateful for your understanding as I know you are aware this delay is due to instances outside of our dealership control. We will of course continue to work with Aston Martin to ensure a positive outcome for you. Kind Regards, Allan Dennis, Head of Business.
Just fantastic all the way
19 de março de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Edgar, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Always a pleasure to deal with AM…
Always a pleasure to deal with AM Nottingham.
Great service as always.
1 de março de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Crawford, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
First class service
I have used Aston Martin Nottingham to service my car for 3 years and always received excellent service from Jake and his team. I think customer service is very important and not often found but these guys dont disappoint
21 de fevereiro de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Nicholson I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Absolutely Disappointed with Aston Martin Nottingham
Absolutely Disappointed with Aston Martin Nottingham
I took my vehicle to Aston Martin Nottingham for a safety recall related to the gearbox and battery. After collecting the car, it went into limp mode, displaying an electrical system fault failure. The car was recovered back to Aston Martin, where an AMDS diagnostic check revealed 5 new fault codes. Aston Martin has denied any responsibility, claiming that a pre-recall diagnostic showed various faults in the ECU, but not the ones triggering the multiple warning lights.
It’s important to note that these pre-existing codes did not trigger any warning lights or cause operational issues, indicating they were minor or inactive. If they were truly significant, Aston Martin should have flagged them during the initial health check. The fact that they did not raises serious questions about either the thoroughness of their checks or their willingness to inform customers of critical issues.
Aston Martin Nottingham is refusing to repair the electrical issues that clearly arose after they carried out the recall work.
To make matters worse, the pricing for repairs is nothing short of extortion:
• £564.58 for 2 exhaust clamps – The actual cost of these clamps is minimal, and any garage could fit them for £50-£100 in labour.
• £772.09 for two sidelight bulbs – The bulbs themselves cost no more than £10-£20.
• £1,213.21 for a brake light replacement – Specialist repair shops can fix this for around £200.
• £520.31 for a new TPMS sensor – Parkers quoted £55 for a programmed sensor and £20 for fitting at nearly any tyre shop.
These prices are astronomical and bear no resemblance to the actual cost of parts and labour. It feels like blatant exploitation.
I expected much more from a brand like Aston Martin. The experience has been nothing short of disappointing, and I wouldn’t recommend Aston Martin Nottingham to anyone.
20 de fevereiro de 2025
Opinião espontânea
Customer care
The customer care and attention to detail from the moment of walking through the door
11 de fevereiro de 2025
Opinião espontânea
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Chris, I’m delighted to read your kind words about your recent visit to us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Resposta da Sytner Group - Aston Martin Nottingham
Good Afternoon, I’m delighted to read your kind words about your recent service with us Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Resposta da Sytner Group - Aston Martin Nottingham
Good Afternoon Mr Douglas, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Great service from start to finish with…
Great service from start to finish with excellent communication throughout
10 de janeiro de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Dear Mr Barker, Thank you for your 5 star review and comments. Kind Regards Allan Dennis Head of Business
The very welcoming greeting at…
The very welcoming greeting at reception. Attention at service.
30 de janeiro de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Meadows, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
First Class
As a long-standing BMW customer at Sytner, I recently transitioned to the Aston Martin brand, also at a Sytner dealership. My experience with Sytner's first-class service has been consistently exceptional, and Aston Martin Nottingham upholds this high standard.
24 de janeiro de 2025
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Mr Thomas, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Excellent service as always!
25 de dezembro de 2024
Resposta da Sytner Group - Aston Martin Nottingham
Good Afternoon, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Paul I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
Resposta da Sytner Group - Aston Martin Nottingham
Good Morning Andrew, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.
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