Great service from Allan in service department. Picked up car from my house and got it completed on time along with warranty extension etc.
A empresa respondeu
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Great service from Allan in service department. Picked up car from my house and got it completed on time along with warranty extension etc.
A empresa respondeu
I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Ever... Ver mais
A empresa respondeu
The sales process was great. In particular Jade the sales person has been very good throughout the process and is very good at her job. However I’m not very happy with the valuation the business manag... Ver mais
A empresa respondeu
People are great but the phone system at Glasgow is absolutely rubbish and not fit for purpose. Very un-Porsche like and should be ditched ASAP. BRING Elaine and her voice back on reception please... Ver mais
A empresa respondeu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
9 Rocep Way,Braehead, PA4 8XT, Renfrew, Reino Unido
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The experience ran in exemplary fashion from booking, car collection, prompt and efficient resolution of the problem and return delivery of the car.
It could not be improved in any way.
Staff were professional, informative and countries at every juncture.

Resposta da Sytner Group - Porsche Centre Glasgow
Great service from Allan in service department. Picked up car from my house and got it completed on time along with warranty extension etc.

Resposta da Sytner Group - Porsche Centre Glasgow
Friendly helpful staff. Understanding about the issues of keeping a classic car on the road. Appreciate their help and patience.

Resposta da Sytner Group - Porsche Centre Glasgow

Resposta da Sytner Group - Porsche Centre Glasgow
service from Neil was First class helping with car set up etc and keeping me informed about delivery date and progress with added extras.

Resposta da Sytner Group - Porsche Centre Glasgow
We purchased our second vehicle from Porsche Centre Glasgow. We couldnt be happier with the treatment from start to finish from Stuart and Harry. Highly recommend.

Resposta da Sytner Group - Porsche Centre Glasgow
Great improvement in Porsche Glasgow since the management structure has changed it take me back to how it was when I purchased my first Porsche.

Resposta da Sytner Group - Porsche Centre Glasgow
Simply excellent, first class service from this Porsche Centre. Within this context, Alexander Main is in our opinion, an outstanding salesman (and gentleman)! He deserves to go far.

Resposta da Sytner Group - Porsche Centre Glasgow
The experience was as I would expect from the Porsche Brand. The service element of my booking was cancelled whilst I was en route to the Dealership due to there being no PDK Oil being available for my car, although the MOT could still be carried out!! This was despite my car having been booked in on the 18th April (3.5 Months ago). Booking with Sytner Porsche Glasgow was necessitated due to my MOT being due whilst I am in Scotland and couldn’t wait until my return home to Berkshire. On my arrival I was advised that a cancellation had been received from another customer booking which was scheduled for Friday 31st July and the PDK Oil allocated to that vehicle could now be used for mine, I find this to be very odd on the basis that I must assume that this vehicle had been booked in over 4 months ago!
Ryan Charlton profusely apologised saying that he and his colleague had been on holiday last week causing the lack of communication until the very last moment. Having said all of this I am otherwise pleased with the service and the courtesy extended by Porsche Glasgow.

Resposta da Sytner Group - Porsche Centre Glasgow
I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Everything was handled professionally, with no issues at all. I was very pleased with the service and would happily recommend Laura and the team.

Resposta da Sytner Group - Porsche Centre Glasgow
People are great but the phone system at Glasgow is absolutely rubbish and not fit for purpose. Very un-Porsche like and should be ditched ASAP.
BRING Elaine and her voice back on reception please ?
Michael Hayes M11 HGL

Resposta da Sytner Group - Porsche Centre Glasgow
I originally booked online, asked for a courtesy car as I had no option for a pick up, on the Friday before I got a call saying no car was available could I reschedule we agreed Tuesday 21st, I also asked for car to be checked specifically for brake wear as I’m booked into track days and also for bodywork as I had been told on a previous visit the car needed some repairs, these should be covered under the plan I bought with the car. I arrived 8:30am, on 21st they didn’t have my booking, to be fair they were able to find the paper work and had a car available, but it took over an hour. I had no further updates until a message the next day to say the car was ready could I come and get it, as I type a day later Ive still not had a receipt, vehicle assessment or body work report. The car was also returned dirty inside and outside. It was a major service so nearly 2k and while I appreciate the effort of the team the lack of follow up and condition of car have shaken my confidence the car will be ready for the trip I’ve planned for sometime now.

Resposta da Sytner Group - Porsche Centre Glasgow
Allan Robertson was helpful and efficient, I’m not a fan of the new phone system though

Resposta da Sytner Group - Porsche Centre Glasgow
Professional and friendly service from Allan Robertson
and him delivering the car back to me.
Always well looked after by the Team at Porsche Glasgow. 1st class as usual.

Resposta da Sytner Group - Porsche Centre Glasgow
Robyn at the dealership was absolutely first class. Her service levels and constant communication during the work period were impeccable

Resposta da Sytner Group - Porsche Centre Glasgow
Jordan was helpful, kept me informed. The fault was fixed .
issue with my 911 brakes.
Discussed options with Laura McMahon at service and also Chris Scott Service manager
they were outstanding in their support to me and came up with options for the repair
Communications were excellent and the issue resolved
A fantastic team and an OPC I will confidently be using for all future service and repairs, thank you Laura and OPC Glasgow

Resposta da Sytner Group - Porsche Centre Glasgow
Kim was great made the whole experience stress free and memorable.

Resposta da Sytner Group - Porsche Centre Glasgow
Fast, efficient and good value considering the considerable expertise enjoyed during the visit.

Resposta da Sytner Group - Porsche Centre Glasgow
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