I recently purchased a Mini Cooper SE Paul Smith edition and I couldn’t be happier with both the car and the exceptional service I received throughout the entire process. A huge thanks to Dylan, T... Ver mais
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Leia as opiniões dos outros
Sam looked after my sales needs from start to finish in a highly professional and friendly manner. He explained the process of purchasing my chosen car in detail and answered all of my questions. I ca... Ver mais
A empresa respondeu
The sell was full throttle but the delivery and fault solving was appalling!! Had to leave the dealership with no satnav as they hadn’t bothered to activate it……after 2 months of trying to get them to... Ver mais
A empresa respondeu
Adam Horton Sytner Mini. I had a great experience working with this salesman. He was professional, knowledgeable, and very efficient throughout the entire process. He answered all my questions clear... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
The Old Town Dock,Newport, NP20 2DS, Gwent, Reino Unido
- 01633 241500
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very pleased with service received and…
Very pleased with service received and I'm very happy with the car.

Resposta da Sytner Group - Sytner Newport MINI
Buying a secondhand mini
The staff, particularly Miles and Jamie were helpful and pleasant.
Miles went out of his way to help me. A really good video sent to help me with some of the technology, and he talked me through everything concisely.
The telephone system and communication were not good. Reception staff didn’t seem to know how to put me through to the person I wanted to speak to, and sometimes didn’t recognise the names of the staff.
The car seems to be very good, only driven for a week so cannot tell yet, but it was what I was looking for.
Overall very pleased.

Resposta da Sytner Group - Sytner Newport MINI
Great service always
Great service always, don’t rush you when deciding on what car to purchase, honest approach to everything and realistic prices. Good communication throughout and very happy with my car.
Thank you Tilly for all of your help.

Resposta da Sytner Group - Sytner Newport MINI
New vehicle purchase - MINI Newport
Great experience, great service at the Newport Mini branch - the staff were excellent, attentive, well informed and had a great sense of humour.
Would have given a full 5 stars but the group buyer did get our order wrong and we took a Step-tronic auto instead of the manual that we had ordered.
However they handled it very well, and we were given the option to test drive, wait for a replacement or take the auto. In the end after having driven it we took the auto and its been great to drive.

Resposta da Sytner Group - Sytner Newport MINI
Amazing service
James was super helpful throughout the whole process and I’ve been absolutely loving my mini ever since. Highly recommend!

Resposta da Sytner Group - Sytner Newport MINI
Brilliant Experience
Very happy with the whole experience, would highly recommend James to any future car purchasers!! Thank you, thank you

Resposta da Sytner Group - Sytner Newport MINI
Extremely Helpful
James was extremely helpful when I came looking for a new car. This was the 3rd time I had been looking for a new car and my first experience at your store and James was able to find me the perfect car.
He was extremely helpful and kept us up to date with information before we came to collect the car!

Resposta da Sytner Group - Sytner Newport MINI
Mini cooper review
Hi all,
We decided to have a new car for my wife, she chose a mini cooper with a certain spec, the sales person James found the right car for us, did all he could to transfer from another dealership very well completed, he was polite, friendly, full of useful information, patient & very professional, the commercial team the other James was also very professional, my only observation was that the ladies from commercial were a bit frosty on the day we signed all the documentation, I don't know if it was us or something had gone on in the showroom,
Regards
Alan

Resposta da Sytner Group - Sytner Newport MINI
James was just fantastic
James was just fantastic. He got me the exact car I wanted, which wasnt easy. He was professional throughout the transition and always kept me updated. The car is just perfect love it!

Resposta da Sytner Group - Sytner Newport MINI
Professional and courteous sales team
Professional and courteous sales team, took time to understand my requirements and ensured I was getting the right vehicle for me. Clear purchasing process with a knowledgeable team.

Resposta da Sytner Group - Sytner Newport MINI
The whole package!
From start to finish, James was fantastic. He was courteous and professional, yet friendly and approachable. The car I wanted was well researched, found and delivered to the showroom within a week. Number plates made and attached to the car. Nothing was too much trouble. Thank you. Everything was so easy.

Resposta da Sytner Group - Sytner Newport MINI
Great service at Sytner Mini Newport
Looking around for a new or ex demonstrator car and was delighted by the helpful attitude shown by Miles at Sytner Newport. Ended up buying a Special Edition MINI Boardwalk and couldn’t have been more pleased with the service provided by him.

Resposta da Sytner Group - Sytner Newport MINI
Mini Cooper S Convertible buying…
Mini Cooper S Convertible buying experience
Very good service from James Sharpe. Provided an excellent deal for my new Mini.
James has a very good ‘sales manner’ and create a very enjoyable buying experience.
Would definitely go back to James and Sytner for another Mini

Resposta da Sytner Group - Sytner Newport MINI
As always excellent service and my…
As always excellent service and my tenth mini from Sytner Mini Newport. Miles Gordon helpful as always and makes a good coffee. Great guy. 👍

Resposta da Sytner Group - Sytner Newport MINI
Excellent service
Excellent service. When picking up my new car the service was quick and efficient, all my questions answered in a very friendly atmosphere.

Resposta da Sytner Group - Sytner Newport MINI
Excellent service from a fantastic team!
Picked up my new mini last week, the whole team at Sytner Newport were amazing from start to finish. A big thank you to Tilly Hamlett-Price who went above and beyond to make sure everything was spot on! A great experience even in difficult times. This is my fourth mini, and I will definitely be going back to Sytner Newport to purchase my fifth!

Resposta da Sytner Group - Sytner Newport MINI
Staff were efficient and friendly
Staff were efficient and friendly. The handover was a little rushed but that was understandable with the social distancing rules

Resposta da Sytner Group - Sytner Newport MINI
Excellent customer services
Bought my mini online through Tilly Hamlett Price, at Sytner, Newport. Tilly was very helpful and efficient. The car was delivered a couple of days later by Callum who was also very helpful. He waited while we checked the car over & asked if we needed anything explaining on the vehicle. Both Tilly & Callum did an excellent job, I have never bought a car as easy. Would definitely recommend and use again.

Resposta da Sytner Group - Sytner Newport MINI
Sytner Mini Newport
Product great, staff knowledge of cars and specifications very good. Difficult times for timeline projection, but staff kept me informed.
Some confusion on the Trackstar advance post car handover.

Resposta da Sytner Group - Sytner Newport MINI
Excellent all round service
Excellent all round service. James (salesman) was a pleasure to deal with, extremely knowledgeable and easy to talk to. Slight fault highlighted with the tyre pressures, which was sorted out quickly and efficiently.

Resposta da Sytner Group - Sytner Newport MINI
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