Appointment was easily booked when I called in the dealership. I had elected to drop and wait, my service advisor was Richard who met me at the reception. He kept me fully informed and my vehicle was... Ver mais
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Leia as opiniões dos outros
I had a service on my mini and took it to synter at lenton Nottingham to have it done by the people who know about Minis and knew it would be done by the best. I decided to wait for the job to be done... Ver mais
Great company, always answer or get back to you never have to keep chasing them up, waa expecting a pad and disc change got a phone call saying will only need pads so the bill will be cheaper which wa... Ver mais
Our son recently purchased a used BMW1 Series, and Billy Miller at Sytner BMW Nottingham was exceptional throughout. He was very professional, informative, and nothing was too much trouble. The way he... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contacto
Lenton Lane, NG7 2AX, Nottingham, Reino Unido
- 0115 934 1414
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service.

Resposta da Sytner Group - Sytner Nottingham BMW
Long wait
I arranged time 9-30am for MOT and brake fluid change Sytner emailed me to bring car in at 8-45am I thought ok a couple of hours wait and I’d be home for lunch when I arrived I was told pick up car 5-00pm. Why bring arrival time forward 45mins? However the work was carried out to my satisfaction.

Resposta da Sytner Group - Sytner Nottingham BMW
I’ve had some mixed experiences dealing…
I’ve had some mixed experiences dealing with the motor trade but in my multiple car dealings with Daniel Rana at BMW Nottingham I have struck 5-stars! Daniel is attentive, patient, and hard working for his customers. A real asset that I have no hesitation in turning to time and time again.

Resposta da Sytner Group - Sytner Nottingham BMW

Resposta da Sytner Group - Sytner Nottingham BMW
M3 Service & Repair Day
Took my M3 to Sytner Nottingham this Saturday and I was very pleased with the work carried out. The attention to detail on the car and with customer service to myself was very good.
I bought the M3 from Sytner 12 years ago and have always found them to be quite thorough and will continue to use them for care of my beloved M3.

Resposta da Sytner Group - Sytner Nottingham BMW
Allens & Sia have been first class in…
Allens & Sia have been first class in trying to get the deal over the line on a used car, a real asset to the company. The only major issue I have is that the telecoms system needs an urgent review, as I could not get past the automated system to speak to anyone and had to rely on email and a callback. Great work team, and keep it up, I would employ either of you :)

Resposta da Sytner Group - Sytner Nottingham BMW
I was made to feel welcome and valued…
I was made to feel welcome and valued on arrival and Olivia was very friendly and professional.
She kept me updated at all times and I was very happy with the service I received from Olivia.

Resposta da Sytner Group - Sytner Nottingham BMW
I recently took my car in for a recall…
I recently took my car in for a recall service and had a really positive experience. Olivia was extremely helpful throughout the entire process. Her communication was excellent—she kept me fully updated about my car at every stage, which made everything feel smooth and stress-free.
What stood out most was her understanding and warm approach. She was not only professional but also genuinely kind, honest, and easy to talk to. It’s rare to come across such great customer service, and it made a big difference to my experience.
Thank you, Olivia, for your outstanding support!

Resposta da Sytner Group - Sytner Nottingham BMW
Niamh provided excellent customer care.
Niamh provided excellent customer care for me. She messaged several times during the day to keep me informed of progress and was very helpful throughout. The car was ready ahead of time, the paperwork dealt with promptly, and the overall experience was great. Thank you Niamh

Resposta da Sytner Group - Sytner Nottingham BMW
It all went to plan and we were treated…
It all went to plan and we were treated very well kept up to date at all times and Maddie went over and above to make sure everything was sorted as per my request
Thank you to everyone involved

Resposta da Sytner Group - Sytner Nottingham BMW

Resposta da Sytner Group - Sytner Nottingham BMW
Very smooth purchase of a X5 from Sytner BMW Nottingham
Great customer experience, smooth purchase and very happy with the overall process from Daniel at Sytner BMW.
I Initially rang to ask for a video of the X5 I was interested in. That was sent within an hour. Visited Sytner BMW Nottingham the same day. The car was ready to view and test drive. Even showed me some other colour options in the X5 to help me decide which colour.
Agreed the purchase with the paper process very smooth. Daniel Rana the BMW sales rep explained everything clearly, wasn't pressured on the purchase or the options. Daniel organised everything through the week and I picked up the X5 the following week. Can't faulty the process, service and very happy with the X5.
Can't recommend Sytner BMW Nottingham enough and in particular Daniel who made the process effortless.
Would definitely do business their again.

Resposta da Sytner Group - Sytner Nottingham BMW
Good service / hospitality

Resposta da Sytner Group - Sytner Nottingham BMW
First Service
Excellent customer service with attention to detail. Very friendly and professional staff. Thank you

Resposta da Sytner Group - Sytner Nottingham BMW
SERVICE MANAGER JAMES CONTACTED MINI UK…
SERVICE MANAGER JAMES CONTACTED MINI UK Re RUST ON BRAKE DISC HUBS BOOKED THE MINI IN FOR RECTIFICATION WORK A VERY PROFESSIONAL SERVICE BY JAMES

Resposta da Sytner Group - Sytner Nottingham BMW
I had the pleasure of making my…
I had the pleasure of making my purchase of a new vehicle with Zoe Thiery-Turner at Nottingham.
What a breath of fresh air she was. Very knowledgeable and understood my requirements.
I can’t thank Zoe enough for a very smooth handover.
I would love to keep in touch with Zoe in the future for new vehicles and offers going forward.
I see Zoe going far at BMW!
Thanks Zoe

Resposta da Sytner Group - Sytner Nottingham BMW
As always excellent customer service
As always excellent customer service. Extremely happy with the work carried out by Floyd who is both friendly and knowledgeable. He always takes great care and pride in his work and I wouldn't go anywhere else. James was helpful and efficient as always.

Resposta da Sytner Group - Sytner Nottingham BMW
Very good service
Very good service from Ethan. Friendly and professional, no issues at all.

Resposta da Sytner Group - Sytner Nottingham BMW
Recall work & health check on my Z4…
Recall work & health check on my Z4 G29. Work was completed whilst I waited working from one of their workstations in the showroom. Job completed faster than originally scheduled. Great communication & service. I've used Sytner Nottingham for servicing for the past 7 years, & will be booking in my 2024 330e for its next service when required in 3 months time

Resposta da Sytner Group - Sytner Nottingham BMW
Excellent Service
I received all the information that I needed as well as great advice from Adam Leithead. All of this was delivered in a very friendly manner with absolutely no pressure.

Resposta da Sytner Group - Sytner Nottingham BMW
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