tapcheck.com Opiniões 

559
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Someone got back to me very soon after my request the agent stayed on the phone with me to make sure that everything went through and was set up properly he was very patient doing a good job thank you... Ver mais

Classificada 4 em 5 estrelas

Nice customer service person. Frustrating that I had to call in the first place, especially since every transaction costs around $5! For that much money, the system should work flawlessly. However,... Ver mais

Classificada 1 em 5 estrelas

Terrible service. Didn't update for weeks..changed my number and cant update itto even login because there's No real customer service.. connects you to a Ai chat that cant properly understand much .... Ver mais

Classificada 5 em 5 estrelas

Wish I could give more stars than 5. The lady that helped me was very kind, I thought it was going to take 30 minutes to an hour. Ended up being 5 minutes once I got connected to the call and the esti... Ver mais

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Serviço de folhas de pagamento

Escrito pela empresa

24/7 on-demand access to earnings, before payday. What if instead of waiting on paychecks, you are able to get your earnings on-demand anytime? We are here to help employees access their real-time earnings before payday.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

559 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a opiniões negativas

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4,0

Todas as opiniões

(559)

142 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

This company has technical issues a…

This company has technical issues a lot! Balance is not updating as it should, even when you clock in and out of work/lunch properly. Because they do not have 24 hour service like other companies you have to wait long periods of time to receive your money.This is suppose to be for emergencies and they definitely drop the ball on that. They advertise that they can provide a service of getting you your own money and it's not there when you need it .Also customer service is very nonchalant about your issue when you call.

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

It was great for the first 2 times I…

It was great for the first 2 times I used it. The minute I signed up they already had my hours and everything, now my hours don't update. They said to reach out to my employer. I did. They are approving my hours and I even took a screenshot. After about a week they seemed to get it figured out and I was able to do another transfer but here we are again. Hours haven't updated for over a week. Constant emails back and forth and I'm waiting trying to get my pay so I can pay rent. I took the job I have because of the option to get paid daily but this is just ridiculous. It's not my employer it's this app and the waiting games and emails back and forth are just too much. I'm stressed and beyond frustrated.

5 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tapcheck is Awesome

Thank you Tapcheck for your services and my employer for offering them. I have been able to feed my family, pay for unexpected expenses, and even check my earnings with Tapcheck. My family and I have been able to fix our own problems without pleading to anyone else, and for that I will be forever grateful.

5 de março de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Doesn't work right

The app says it updates within an hour after a shift ends, and that may be true Monday through Thursday, but it has quit syncing on weekends and to me, it's bs. Not to mention that they charge you 4 dollars per withdrawal, even if you put it on their debit card. The customer service is awful. No real solutions, just regurgitated corporate script responses. I gave 2 stars for the days if actually works. Wish my company used DailyPay.

1 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

has a major flaw...

I'm using their app which has a major flaw. The balance keeps saying zero. This happened to me twice already and since it's a Saturday, calling them will not work, not a work day.

1 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Not helpful!

They trash! I was having issues to log in for 2 days straight, called to see what was going on so I explained my situation and it wasn’t helpful at all!

6 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

It works until it doesn't

The app worked really well for the first few months and then turned to crap. The steps one has to go through just to change your password are ridiculous and good luck getting the biometrics to work.

24 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give a -5 star review I…

If I could give a -5 star review I would, third time I have done instant transfer and it’s not showing up, can’t get a straight answer from any customer service representative. Worst company ever!!

13 de dezembro de 2024
Opinião espontânea

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