One of the most seamless customer experiences I have ever had. Website was so easy to use, the communication received at each step was timely and clear. Everything in the taxi box was in great conditi... Ver mais
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Leia as opiniões dos outros
Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... Ver mais
TaxiBox is a very well-organised company, and their staff are efficient and friendly. Shout out to Lucas, who did a perfect job at delivering the storage box in our steep and narrow driveway.
What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Than... Ver mais
Informações sobre a empresa
Sobre TAXIBOX
Escrito pela empresa
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Escrito pela empresa
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Informações de contacto
118 Boundary Rd, 3195, Braeside, Austrália
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4,9
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy as
Frank was such a delight when he delivered the box. Friendly and helpful
27 de julho de 2026
Opinião espontânea
Frank was fantastic
Frank was fantastic. Top tier customer service. Cheers
27 de julho de 2026
Opinião espontânea
So far so good
So far so good.
It was a tad challenging getting up in the 11 degree cold to meet the delivery driver but his happy attitude and enthusiasm took care of all of that.
I hope the rest of the service is just as efficient as the organising and delivery of the box.
I might also say that the Taxibox for temporary storage in preparation for the sale of my house is a great service.
26 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Not to be trusted with valuables
On return item’s missing and locks were changed the keys they gave me didn’t work on the boxes had to cut the locks off with a grinder to find things missing don’t use these cowboys
24 de julho de 2026
Opinião espontânea
Resposta da TAXIBOX
Hi Vergel,
Thank you for taking the time to leave your feedback across two reviews regarding the same issue. We're genuinely sorry to hear about your experience following the return of your TAXIBOX.
Some of the concerns you've raised are very serious and therefore we have deployed our team into a full scale investigation to understand what has happened here (noting we have never had this issue in 15 years of operating). We’ve had a look through our system, however haven’t been able to locate any details that match this review, which makes it a little difficult for us to understand what’s happened here.
We’d really appreciate the opportunity to get to the bottom of this, understand what’s happened, and see how we can help. When you have a moment, could you please give Elsa from our Customer Service Team a call on 1300 87 60 87? We’ll do everything we can to look into this properly and work through your concerns.
We hope to hear from you soon.
Kind Regards,
TAXIBOX Team
----- Update 31/07 -----
Hi Vergel,
We're still having some trouble locating a booking under your name in our system, which is why we haven't been able to get in touch with you directly.
We'd really appreciate it if you could give Elsa from our Customer Service Team a call on 1300 87 60 87. Alternatively, if you'd feel more comfortable, you're welcome to send her an email at elsan@taxibox.com.au. We're genuinely concerned to hear that some items have gone missing from your TAXIBOX and would really love the opportunity to work through this with you.
We look forward to hopefully chatting with you soon!
Kind Regards,
TAXIBOX Team
Taxibox delivered in service
Taxibox kept their word, did the job and were respectful to deal with. Pete the truck driver was polite too.
25 de julho de 2026
Not to be trusted with valuables
On return item’s missing and locks were changed the keys they gave me didn’t work on the boxes had to cut the locks off with a grinder to find things missing don’t use these cowboys.🙄
24 de julho de 2026
Opinião espontânea
Resposta da TAXIBOX
Hi Jazel,
Thanks for leaving us with your feedback, and we're really sorry to hear about your experience following the return of your TAXIBOX.
Some of the concerns you've raised are very serious and therefore we have deployed our team into a full scale investigation to understand what has happened here (noting we have never had this issue in 15 years of operating). We’ve had a look through our system, however haven’t been able to locate any details that match this review, which makes it a little difficult for us to understand what’s happened here.
We’d really appreciate the opportunity to get to the bottom of this, understand what’s happened, and see how we can help. When you have a moment, could you please give Elsa from our Customer Service Team a call on 1300 87 60 87? We’ll do everything we can to look into this properly and work through your concerns.
We hope to hear from you soon.
Kind Regards,
TAXIBOX Team
----- Update 31/07 -----
Hi Jazel,
We're still having some trouble locating a booking under your name in our system, which is why we haven't been able to get in touch with you directly.
We'd really appreciate it if you could give Elsa from our Customer Service Team a call on 1300 87 60 87. Alternatively, if you'd feel more comfortable, you're welcome to send her an email at elsan@taxibox.com.au. We're genuinely concerned to hear that some items have gone missing from your TAXIBOX and would really love the opportunity to work through this with you.
We look forward to hopefully chatting with you soon!
Kind Regards,
TAXIBOX Team
Adam was great
Adam was great. Really friendly and super efficient. Can’t recommend highly enough!
25 de julho de 2026
Great service
good notification, came on time, made it easy
& an Australian owned company 🤩🇳🇿
24 de julho de 2026
Just had frank deliver us our first…
Just had frank deliver us our first taxi box, for our first time moving in together and the man has made it an enjoyable experience. He is patient and bought a beautiful energy to what can be a very stressful time. Much appreciated 10/10
25 de julho de 2026
Opinião espontânea
Frank the driver was an absolute…
Frank the driver was an absolute legend. Was very accomodating,
25 de julho de 2026
Opinião espontânea
Ordered yesterday- Delivered today!
Ordered yesterday - Delivered today - Amazing!!
Great service, super helpful, friendly and flexible. Delivered the next day, and kept me updated for options and delivery window! Definitely recommend them!
Thanks Eddie for giving a call around the delivery schedule and placement, you were super helpful and friendly!
24 de julho de 2026
Opinião espontânea
Driver very happy & helpful explained…
Driver very happy & helpful explained things well. perfect for my requirements whilst new floors installed.
Always kept me informed what time pickup was.
24 de julho de 2026
Great experience overall
Great experience overall — very easy to book, and the team was attentive and always willing to help. The absolute highlight was the driver, who was always cheerful and ready to help with anything we needed.
23 de julho de 2026
Great service from Eddie
Great service from Eddie. Drop off and collection on time. Very polite and explained everything. Would recommend.
23 de julho de 2026
Opinião espontânea
Yesterday my family got a taxi box and…
Yesterday my family got a taxi box and Eddie was super helpful! excellent service, thank you
22 de julho de 2026
Opinião espontânea
Everything was made so easy
Everything was made so easy. Arrived on time as per communication txt. Phoned to confirm on arrival where to put it , excellent service
Thank you
22 de julho de 2026
Seamless experience
Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.
23 de julho de 2026
Opinião espontânea
Speedy timing
Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!
22 de julho de 2026
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