Taylor & Tails Opiniões 

91
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely bed that gives great support to my large lurcher, he loves it. So far it has stood up to him occasionally digging at it when he's getting comfortable, at 36kg he has been known to rip other be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m really happy with my purchase – this dog bed exceeded my expectations. The quality is outstanding, the mattress provides great support, and the materials and design look premium. Customer service... Ver mais

Classificada 5 em 5 estrelas

Brilliant dog beds exceptional quality and value for money ! We was looking for a while to purchase 3 dog beds for our Bassett hounds and after loads off looking and research we decided to go with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is our second bed from Taylor& tails outstanding quality &with our new addition George we had too get another bed as he refuses too share it with our other bulldog .cant give enough praise for q... Ver mais

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Sobre Taylor & Tails

Escrito pela empresa

Taylor & Tails

Where luxury and sustainability meet.

Taylor & Tails is a family-run business based in the beautiful countryside of Stamford, Lincolnshire. We design our products with our own pets in mind, so you can count on them to be robust enough for the muckiest sheepdog and soft enough for the smallest pup.

We care deeply about sustainability and believe that making eco-conscious purchases shouldn’t have to be at the expense of a beautiful, quality finish. We create well-made, contemporary dog bedding that is built to last and effortlessly complements any decor - so you’ll be just as happy with your Taylor & Tails bed as your pet is.

Crafted from premium vegan leather and upholstery fabric, Taylor & Tails sustainably made dog beds are manufactured using easy-clean technology, with a water, dirt and scratch-resistant nano-particle finish. To reduce waste, these orthopaedic dog beds use shredded memory foam offcuts from human mattress production and are designed to last for many years, reducing their environmental impact and providing exceptional ongoing comfort for your pet.

Our sustainable dog beds meet the highest quality and safety standards. Our fabrics are OEKO-TEX® certified and have REACH compliance, demonstrating their ecological safety and responsible sourcing.

Our Mission

Our mission is to improve the health and wellness of pets while reducing the environmental impact of industry-generated waste.

Our Philosophy

Recycling is good. Reducing is better! In an era of disposable, low-cost products, the constant cycle of buying cheap, throwing away and replacing can feel unavoidable - but it’s a false economy. Items that are built to last will cost more than the poorer quality alternative, but they will last much longer.

Taylor & Tails develop and manufacture products that are built to last. In a world of cheap, we speak of quality and comfort.
visit our website Shop Nest Beds Shop MATTRESSES SUSTAINABILITY Contact

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(91)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent product and company

I must confess to not having come across this company before. My loss as the whole experience and the bed itself, have been brilliant.
I ordered the bed late on a Sunday night and it arrived on the Tuesday afternoon. Amazon etc eat your hearts out!!
Taylor & Tails is a fabulous, independent, small company run by real people who care about providing ethically produced, environmentally-friendly high quality goods.
I'm very pleased with our "Judy" dog mattress, our Labrador is even more so! Excellent quality, well made and so much better than anything you'd buy on the high street. The fabrics used are all in very tasteful designs too.
I have no hesitation in recommending Taylor & Tails and will buy from them again [when we've chosen a new puppy and after he/she has progressed beyond the chewing stage!!]

3 de agosto de 2022
Opinião espontânea
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Resposta da Taylor & Tails

Dear Clare, thank you so much for your fantastic review! We are so delighted that you rate our product and service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Again, Thank you so much for your kind words, it means the word to us! Thank you!
Best Wishes.
Linda & Robert

Classificada 5 em 5 estrelas

Outstanding service and product quality

I really can’t say enough good things about Taylor & Tails, what a fantastic purchasing experience.

I recently ordered one of the Stubby Nest dog beds, very soon after my transaction was processed Linda contacted me to advise that unfortunately stock hadn’t been updated on the site and they were in fact out of stock in the small size that I wanted.

Being the wonderful independent business that they are she offered me 25% off my bed and an extra cushion cover as a sweetener until they could get a bed to me. Linda advised that they would try their best to get it to me as soon as possible but it could be up to two weeks.

I think it was the next day that Linda contacted me to advise that they had managed to source me a bed and it would be dispatched that same day, it arrived safely about a day later and wow wee what a stunning bed it is, so nice that I have removed the plastic protective wrapping yet as I want my Duke to get a groomers app first!!! The quality and look of the bed is truly beautiful. I am only sorry that I didn’t find out about this wonderful business before now!

My experience from start to finish was amazing, the service and communication outstanding and the reason why I love supporting small businesses. :-)

17 de julho de 2022
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Resposta da Taylor & Tails

Dear Sarah, thank you so much for leaving us such a wonderful review. We are thrilled that you and Duke loved our product; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again. All the best and Thank you! Linda
Linda

Classificada 5 em 5 estrelas

Excellent all round

Excellent product and first class service. Phone answered quickly by a helpful, intelligent, real live person.... with a sense of humour. Everthing they promised they delivered and within the stated timescale. I couldn't be happier with the transaction, first class from start to finish. Quality of bed is great and dogs love them.

11 de julho de 2022
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Resposta da Taylor & Tails

Dear Jackie,
Thanks for leaving us such a wonderful review. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you
Robert

Classificada 5 em 5 estrelas

Just received my dog beds and I am…

Just received my dog beds and I am overwhelmed with the quality and design of the beds, the company has gone above and beyond with the service I have received and I will definitely be recommending them to anyone that will listen.

5 de julho de 2022
Opinião espontânea
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Resposta da Taylor & Tails

Dear Dawn, Thank you for taking the time to share your experience with us! We’re over the moon to hear that you are happy. We appreciate your kind words and look forward to see you back again soon. Thank you!
Kind Regards
Linda & Robert

Classificada 5 em 5 estrelas

Stubby Nest Dog Bed

The quality of these beds is un-comparable. They are absolute luxury. The businesses core fundamentals of sustainability and eco-friendliness shine through in every aspect of the making and purchasing process. The communication from the Taylor and Tails team was also impeccable.
Cannot recommend highly enough!

26 de junho de 2022
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Resposta da Taylor & Tails

Dear Natasha. Thank you so much for this great 5-star review. We are thrilled that you loved our product and value our sustainability efforts. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you
Linda

Classificada 5 em 5 estrelas

Brilliant customer service

Brilliant customer service, received a refund when the dog bed I wanted wasn’t in stock. They then kept one for me once it was back in and notified me. Really happy with the product now it’s arrived! Can see it’s well made

18 de junho de 2022
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Resposta da Taylor & Tails

Thank you so much for your generous feedback, Lucy. Your kind words mean a lot to us. Thank you, Robert

Classificada 5 em 5 estrelas

Excellent all round.

12 de junho de 2022
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Resposta da Taylor & Tails

Hi Adam, Thank you so much for this great 5-star review! We really appreciate your business and helping to share the word about Taylor & Tails. Thank you!

Classificada 5 em 5 estrelas

Top quality

Top quality, my whippets love their new bed!

4 de junho de 2022
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Resposta da Taylor & Tails

Thank you so much for this great 5-star review ! We really appreciate your business and helping to share the word about Taylor & Tails. Thank you!

Classificada 5 em 5 estrelas

Both beds we bought for our GSPs are…

Both beds we bought for our GSPs are amazing. They look beautiful too. Well made and extra comfy for the more Mature Hound. Impressed with them just wish we found them sooner!

27 de maio de 2022
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Resposta da Taylor & Tails

Dear Claire, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Taylor & Tails and we look forward seeing you again soon. Thank you!

Classificada 5 em 5 estrelas

There was a lot of courier issues with…

There was a lot of courier issues with our delivery. However, this company were excellent in their handling of the situation to resolve the matter.

27 de maio de 2022
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Resposta da Taylor & Tails

Thank you for you very kind review, Roy! We are very happy to hear our costumers feel taken care of every step of the process. We are pleased to confirm we've changed the handling depot in your area and delivery performance improved. Again, Thank you for your feedback and helping us to improve.

Classificada 5 em 5 estrelas

Great recommendation from my friends

Great recommendation from my friends
Duke is absolutely loving his new bed, especially the raised sides as he likes to sleep with his head up as it helps his breathing. The material is resistant to his claws and even after a month there are no visible scratches.

26 de maio de 2022
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Resposta da Taylor & Tails

Thank you, Alena, for the amazing review! We put in the work to keep Duke and all our four legged clients happy. We hope to see you again soon. Have a nice day ahead!.

Classificada 5 em 5 estrelas

Our dog loves his new bed ..

Our dog loves his new bed ... it's so super comfy that even the humans want to sit on it!

22 de maio de 2022
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Resposta da Taylor & Tails

Dear Kelly,
Thank you for leaving us such a great review. We are thrilled that you love our product; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Best regards.
Robert & Linda

Classificada 5 em 5 estrelas

Lovely bed that gives great support to…

Lovely bed that gives great support to my large lurcher, he loves it. So far it has stood up to him occasionally digging at it when he's getting comfortable, at 36kg he has been known to rip other beds. Will definitely buy another bed for another room.

20 de maio de 2022
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Resposta da Taylor & Tails

Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Taylor & Tails. We look forward to see you again soon.
Kind regards
Linda & Robert

Classificada 5 em 5 estrelas

Good quality dog bed

Good quality dog bed. Swift delivery.

20 de maio de 2022
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Resposta da Taylor & Tails

Dear Lou,
We really appreciate you taking the time to share such a great rating with us. We look forward to seeing you again soon. Thank you!
Kind regards
Linda & Robert

Classificada 5 em 5 estrelas

High quality bed

High quality bed! Our dog loves it.
Had a couple of issues with delivery but they soon resolved and made up for me. We'll be back again.

20 de maio de 2022
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Resposta da Taylor & Tails

Hi Matt,
Thank you so much for your kind feedback!
We look forward to seeing you again soon. I am also pleased to confirm, we changed the currier delivery depot so next time we expect to have a smoother delivery. Once again thank you so much for this fantastic review!
Kind Regards
Linda & Robert

Classificada 5 em 5 estrelas

Brilliant and comfortable bed

Brilliant and comfortable bed. My dog loves it

20 de maio de 2022
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Resposta da Taylor & Tails

Thank you for your great review Andrew, your kind words mean a lot to us. We look forward to see you back again soon.
Kind Regards
Linda & Robert

Classificada 5 em 5 estrelas

Excellent

Excellent service, quality, style and comfort. There’s a fantastic choice of colours and styles of beds to suit any home. Carry handle for easy transportation, great to carry into the car. My two Cocker Spaniels adore their bed, it’s so comfy I’d sleep on it myself! I’ll be purchasing again for another room and have recommended. Thank you

20 de maio de 2022
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Resposta da Taylor & Tails

Dear Anita,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you are happy. We appreciate your kind words and look forward to see you back again soon. Thank you!
Kind Regards
Linda & Robert

Classificada 5 em 5 estrelas

A beautiful squishy bed for Gatsby

Our Stubby Nest Bed from Taylor & Tails is literally head and tails above many of the other luxury dog beds out there that I’ve seen - very substantial, squishy, beautifully designed and finished, and our wonderful mini dachshund loved it immediately. Sadly he hasn’t spent much time in it since we bought it - he’s been in a specialist veterinary hospital after suddenly losing the use of his back legs and needing spinal surgery.

I would also applaud the excellent and personal level of customer service - we ordered the medium initially and it was huge for our Gatsby, but a swap was arranged seamlessly, and with such warmth and helpfulness. A brilliant company with a very bright future. Keep your fingers crossed that our little chap will be home soon enjoying his gorgeous bed.

15 de maio de 2022
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Resposta da Taylor & Tails

Dear Heidi,
Thanks for leaving us such a wonderful review. We are thrilled that you and Gatsby loved our product; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you
Linda

Classificada 5 em 5 estrelas

Communication was clear and smooth

Communication was clear and smooth, delivery precise and quick, product is a highest quality!

15 de maio de 2022
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Resposta da Taylor & Tails

Dear Anna,
We really appreciate you taking the time to share this great rating with us. We look forward to seeing you again soon. Thank you

Classificada 5 em 5 estrelas

Brilliant dog beds exceptional quality…

Brilliant dog beds exceptional quality and value for money !
We was looking for a while to purchase 3 dog beds for our Bassett hounds and after loads off looking and research we decided to go with this company and we are so pleased we did they are top quality hard wearing and solid they look like they’ll last forever .
Thank you for the help on returning the wrong colour our mistake and you sorted it straight away with minimum fuss thank you much appreciated all the best Leevan Fong
P.s I’ve included a picture off our bassets chilling comfy in there beds 🙂👌🏻

13 de maio de 2022
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Resposta da Taylor & Tails

Thank you so much for this great 5-star review and the photo! We really appreciate your business and helping to share the word about Taylor & Tails. Thank you!

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