Visited the Grimsby store and was very impressed with the numerous styles available in Superdry. Some great bargains to be grabbed on designer items in sale too. Staff were incredibly welcoming and he... Ver mais
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Leia as opiniões dos outros
Placed my order on Wednesday 30th December and it arrived on Saturday 2nd January. I thought this was fantastic service over the new year period. My converse trainers were just as advertised, size, co... Ver mais
Items came on time no problems ,this website allows you to pay safely through paypal , has different delivery options and you can even leave a message for the courier if you work. Such a hassle free w... Ver mais
A empresa respondeu
First time using TDF and certainly won't be the last. Item recieved in tip top condition lovely packaging. Attention to detail which means they care about the shoppers experience and take pride in the... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
www.tdffashion.co.uk stockists of great value mens brands, mens clothing and mens designer fashion with free delivery available, new lines added daily
Informações de contacto
4,8
Excelente
460 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered and was then refunded immediately.
Ordered a Lacoste Long Sleeve t shirt - which was listed as in stock. Immediately after the transaction I was refunded by PayPal because of an error on there Web page.
Don't always trust products to be in stock.
4 de janeiro de 2016
Opinião espontânea
Resposta da TDF Fashion
Hi Dan
We have been looking into this and discovered that there was a technical problem around the time of your order where our stock system was not updating our online site in real time and some orders were effected.
I know this does not help your situation but we thought better to be honest.
We have been told this has now been fixed and really sorry and as a small gesture of goodwill we would like to send you a £5 voucher to spend
If you would like to take this up please email info@tdffashion.co.uk and quote your order an reference it SLR
Sorry again
TDF customer services
Timberland boots
Excellent product , excellent price delivered quick as a flash . Thanks
3 de janeiro de 2016
Opinião espontânea
Didn't recieve it and found out that I wouldn't a week later
I ordered a Fred perry navy hoodie more than a week a go with standard delivery. I didn't recieve it and didn't get any communication letting me know why only a few days ago I discovered that my purchase had been refunded. I am disappointed with the service as my son didn't recieve his Christmas gift at all.
3 de janeiro de 2016
Opinião espontânea
Resposta da TDF Fashion
Hi Ms. Akhter
We have been looking into this and discovered that there was a technical problem around the time of your order where our stock system was not updating our online site in real time and some orders were effected.
I know this does not help your situation but we thought better to be honest.
We have been told this has now been fixed and really sorry and as a small gesture of goodwill we would like to send you a £5 voucher to spend
If you would like to take this up please email info@tdffashion.co.uk and quote your order an reference it SLR
Sorry again
TDF customer services
A+ service
Great price and fast delivery no problems at all recommend
2 de janeiro de 2016
Opinião espontânea
Received refund and no communication why order wasn't sent. Very bad service and poor communication
I received email from pay pal about my money had been refunded for my order with tdf. I didn't receive not email or any communication from tdf about why my order has been cancelled. I am wel annoyed with their service.
1 de janeiro de 2016
Opinião espontânea
Resposta da TDF Fashion
Hi Imran
We have been looking into this and discovered that there was a technical problem around the time of your order where our stock system was not updating our online site in real time and some orders were effected.
I have been told when doing a refund vai Paypal it does not give you the option to explain why a refund has been given
I know this does not help your situation but we thought better to be honest.
We have been told this has now been fixed and really sorry and as a small gesture of goodwill we would like to send you a £5 voucher to spend
If you would like to take this up please email info@tdffashion.co.uk and quote your order an reference it SLR
Sorry again
TDF customer services
Quality
First time using TDF and certainly won't be the last. Item recieved in tip top condition lovely packaging. Attention to detail which means they care about the shoppers experience and take pride in their products. Cannot fault it.
31 de dezembro de 2015
Opinião espontânea
Fantastic service.
Ordered as a last minute Christmas gift very late on. It arrived first thing on Christmas morning and I couldn't be more delighted. The jumper is perfect and exactly as described.
28 de dezembro de 2015
Opinião espontânea
Unresponsive
One of superdry shirts was faulty.
I emailed and telephoned to ask advice on returning, no one got back to me on email or I didn't receive a call back
I phoned today and requested an email response but haven't received that either!
Lesley
23 de dezembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Lesley
We are a little surprised to see your review as we informed you that a return postage label was sent out on the 23rd December so you could return your item free of charge which you then responded saying you were pleased but you haven’t received it yet. This may be delayed due to the busy Christmas period but we have sent another one out just in case.
Kind Regards
TDF Fashion.
Awful service
I placed several orders over the Black Friday weekend, whereby I'd been sent a discount code to use by TDF, which gave a considerable discount off their items. They'd made an error with this apparently, and then chose not to honour all 9 orders I placed and just cancelled them on the actual delivery day, without any contact from them. Awful service, I do not recommend!!
2 de dezembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Dear Tony
Thank you for your THIRTEEN orders over the Black Friday weekend – as we explained on the phone there was an error on a code which you spotted and as a good will gesture we dispatched two of the orders and refunded payment straightway for the others ELEVEN, once we were made aware of this error by our other customers on the Monday morning.
Kind Regards
TDF Fashion
Quality company..
Super fast delivery ,no problems, excellent seller...
22 de novembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Thanks Gary for the positive feedback it really does means a lot to us
Kind Regards
TDF Fashion
Good and fast service.. Would ...
Good and fast service.. Would definitely order again :)
15 de novembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Amaya - Many thanks for your positive feedback. Great to hear you are happy with our service we provided. We look forward to you shopping with us again. Kind Regards TDF Fashion
First Time Experience
I ordered a Fred Perry Shirt, which arrived very quickly, excellent quality but unfortunately it was too big for me. I returned the shirt and ordered a smaller size. Within a couple of days I received the new shirt and received an e-mail saying I had been refunded for the larger shirt. Excellent Service.
However, the only negative was that I had to pay for the returned item?? Maybe you could review this policy to encourage people to return to you.
5 de novembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Kevin
Thank you for your positive feedback. Great to hear you are happy with your Fred Perry Shirt and the the service we provided.
We do review all requests made from customers to improve the service we provide and I will ensure I pass on your suggestion to the team.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
Service and delivery.
Service and delivery was second to none.
5 de novembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Harvinder
Thank you for your positive feedback.
Great to hear you are happy with your Fred Perry Shirt and the the service we provided.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
Fast easy service
Website was easy to navigate. And the checkout and paying was quick and simple.
28 de outubro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Sean
Many thanks for your positive feedback. Great to hear you are happy with our service we provided.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
Amazing
Excellent service delivery is quick and the sizes are spot on
13 de outubro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Grant
Thank you for your positive feedback. Great to hear you are happy with your Fred Perry Shirt and the the service we provided.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
Excellent
Order was delivered well.
Unfortunately had to return it but there was no issues at all.
Would gladly use again.
18 de setembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi George,
Many thanks for your positive feedback.
Sorry to hear the sweatshirt was not suitable for you and we hope you will visit us soon to shop with us again.
Kind Regards
TDF Fashion
Great
Sent for a jacket for my sons Christmas. The jacket is great quality at a very reasonable price. Got an email so we could track the order ever step of the way. Would definitely shop with you again
12 de setembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Lyn,
Many thanks for your positive feedback. Great to hear you are happy with your jacket and the service we provided.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
Fast delivery and great prices
First time shopping with TDF. Prices were good value, website experience was nice and simple and stuff was shipped quickly. Will use again.
10 de setembro de 2015
Opinião espontânea
Resposta da TDF Fashion
Hi Gemma,
Many thanks for your positive feedback.
Great to hear you are happy with your items and the service we provided.
We look forward to you shopping with us again.
Kind Regards
TDF Fashion
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