TEALYRA SHOP Opiniões 

116
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Was very happy with this company for several years due to a large range of teas, including many organic. However, the smell and taste of my favourite blend suddenly changed & was unpleasant, despite... Ver mais

Classificada 5 em 5 estrelas

I’ve been ordering tea from Tealyra for a good while and have always enjoyed both the variety and quality of their teas. (My favourite being Green Earl Grey Cream). Recently I mistakenly ordered tw... Ver mais

Classificada 5 em 5 estrelas

If you're new to the world of loose-leaf tea, a sampler set from this company is a fantastic way to begin exploring! They offer a diverse selection of flavors, and their website has clear, easy-to-fo... Ver mais

Classificada 5 em 5 estrelas

I recently purchased loose leaf green and fruit tea from this store and I am absolutely delighted! I especially want to highlight the high quality of the products: the tea leaves are large, the ar... Ver mais

Informações sobre a empresa

  1. Loja de café
  2. Fornecedor de produtos alimentares

Informação fornecida por diversas fontes externas

We dreamt of a place that tea lovers, connoisseurs, and amateurs alike could come together to explore the world of tea. Inspired by pure passion and a respect for authenticity, Tealyra was born. We strive to be a company that will provide you with what you're looking for, help you learn something new, try something new, and discover something new about the second most consumed beverage in the world.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(116)

24 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The company's support is non-existant

The company's support is non-existant. Despite showing as active on Instagram and Facebook, th ecompany did not respond to support via email, contact form, facebook message or telephone.
An order that supposedly was shipped never showed up at the shipping company.

9 de dezembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I don't like leaving bad reviews

I don't like leaving bad reviews, however their Oolong & Ginsing tea!!

It is probably Oolong but is tastless compared to others I have drunk over the years. I am also used to the tast of Ginsing and I cannot tast it in this tea at all...I should have guessed when i could not find the info on percentages of ginsing in the tea, but I was in desperate need fir ginsing medicinally.

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Too WEAK

Years ago i was gifted a box of assorted assam tea and it was amazing. The tea i just got from tealyra assam black tea is weak and im almost ready to try 3 bags at once. Ive
been using 2 tea bags per cup
Its not the tea im looking for. Its too weak.

1 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Minuscule contents per teabag

I ordered four different teas and was highly disappointed with the amount of ingredients were in each bag, making the tea weak. I have to put two tea bags to get the full flavour. I normally use tea pigs which gives generous amounts of mint leaves per tea bag

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service was great

Customer service was great, Royal Mail lost my parcel and I emailed them about it Friday evening and they resent it and parcel was delivered on Monday! The teas are lovely and smell so strong.

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Oh my gosh !

Oh my gosh! This tea is amazing.
Can't believe O am writing this as I can't tolerate TEA.
But I ordered Organic Dandelion Root
& organic PU'ERH ginger treasure.
These are both herb/fruit infusions, I was looking for something to aid reduction of stomach acid. I am on Steroids for polymyalgia and it has caused me dreadful acid reflux.
These have been amazing,unusual taste,I find the taste of both enjoyable. More importantly they have both reduced the reflux and helped flatten and settle a serious gastric disturbance.
I highly recommend trying these if you need alkaline rather than acid, definitely worth actry. I am definitely ordering again, very economical as you only need a teaspoon to get a full flavour 😀

4 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Experience – Quality Concerns and No Customer Support

I placed an order for several teas and was initially pleased with the prompt delivery, but the moment I opened the package, I noticed a strange, overpowering odor that seemed off. I tried a few of the teas, hoping it was just the packaging, but each one had a bizarre chemical taste and an unpleasant smell that made me question if they were even safe to consume.

I immediately reached out to the company through their listed support channels, but have received no replies—no confirmation, no follow-up, nothing. It’s like they completely ghosted me. At this point, I’ve lost confidence not just in their products, but in their ability to handle even basic customer service.

This experience has left me frustrated and concerned. I won’t be ordering again, and I would caution others to think twice before trusting this brand.

1 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I've been buying tea from Tealyra for a…

I've been buying tea from Tealyra for a couple of years. Most of the teas are better quality and better price than anywhere else I found in UK. They have a great range of teas so plenty to try. I had some sencha that wasn't the same quality as it normally is and they replaced it without a problem.

18 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased loose leaf green…

I recently purchased loose leaf green and fruit tea from this store and I am absolutely delighted!
I especially want to highlight the high quality of the products: the tea leaves are large, the aroma is rich, and the packaging is convenient and beautiful.

Thank you to the store for such wonderful teas and prompt delivery!

5 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Contaminated products

Ordered 12 packs of loose teas and as usual received them promptly. Upon opening the parcel, I found an unusual pungent smell coming out of the box. I have since sampled 3-4 of the teas and have found them all to be contaminated. The smell does not correspond to any food products I can recognize and I am concerned about what the chemical is and whether it is safe.
I have contacted them but so far no evidence that they're interested in responding to emails or picking up the phone, let alone investigating the problem.

I am going to refer this to Trading Standards.

I have looked at the other reviews for similar issues and a large proportion looks to be fakes.

18 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The simple

The simple, elegant packaging and the handwritten note tucked inside my order added a delightful personal touch. It's clear this company puts care into the small details, which elevates the entire experience.

20 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

If you're new to the world of…

If you're new to the world of loose-leaf tea, a sampler set from this company is a fantastic way to begin exploring! They offer a diverse selection of flavors, and their website has clear, easy-to-follow brewing guides. Turns out, I'm a huge fan of their calming chamomile lavender blend for unwinding before bedtime.

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I am TEALYRA online customer for long…

I am TEALYRA online customer for long time because of great selection of tea from different countries, I can always find tea to my and my family members taste. Parcels always packed very accurate with care about quality, delivery is fast. Prices are reasonable.
Thank you TEALYRA!

1 de fevereiro de 2024
Opinião espontânea

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