Preston. Great Karts, great track, good facilities. Racing itself was a poor experience. We spent way more time under red and yellow lights than we did under green. I was black flagged for being too... Ver mais
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Leia as opiniões dos outros
Fun while we were allowed to race but spent almost two minutes standing still at one point. While the steward spoke to someone. Then the rest of the time on a flashing orange light! Very frustrating a... Ver mais
Had a great evening tonight racing. Staff were very good with Xenia talking us through some very helpful things for a better experience for when we next come back. Only bad bit was one of the other d... Ver mais
Turned up for a members night, was very quiet, the karts are still very down on power and obviously no maintenance as they was failing apart, they was struggling to start and just in really bad condit... Ver mais
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If you have races on credit you will lose it eventually it
We ran up allot of credit due to bulk booking, not a problem will eventually book the slots they have in the small print that even though the credit is on your account, it's your money, they will claw it back.
Lesson learned don't spend £100s in a single transaction. Single book. But then found an alternative company who wanted the business and guaranteed if your on credit its your money on account.
They also reset the amount of free hours accrued.
Bottom line single book if you want to race again do it that week. If you want to invest in a sport find a firm that doesn't use your credit and your accrued hours as some sort of bonus system.
Booking system needs to be better
Love coming here however your booking system really is useless. Time and time again we have to ring or use live chat as we can’t book members / adults onto the same sessions / family sessions. Makes booking very hard work
Horrible
Horrible! I booked the Family Experience for 12 people for my son and his friends on Sunday 9th of November, in order to celebrate his birthday. Two 15 minutes racing sessions were booked. The first session was interrupted constantly by one of the track staff who started shouting at the children for 'not listenting to instructions'. He then finished the session earlier than planned, gathered the children and started giving them a lecture in a very rough way about them not listening to instructions, and threatening to cancel the rest of the booking if 'only 1 child does not execute instructuions accurately'. My son was very distressed from this treatement, and he started crying and was very upset.
I reported this complaint by phone to TeamSport on Tuesday 11th of November, and I was told someone will come back to me within 72 hours. Five days later, nothing happened, and I did not even receive any feedback.
After paying a significant amount for my son to have a happy and unforgettable birthday event, unfortunately the event was unforgettable in a negative way, and was probably the worst birthday event he ever had. He never was shouted at and threatened that his birthday parry would be cancelled ever in his (or in my life)! I would definitely never go back, and will definitely recommend against anyone booking this venue, after this appalling and horrific treatement.
Great fun, well worth the money
We were a bit late due to an accident on motorway but the staff got us sorted quickly which was great as we really didn't think we'd be able to join. Good venue,gear and facilities, staff all professional so overall a great experience. My only niggle is that we were not told about the boost button which I only found out about when I noticed it in the second session and asked one of the marshalls.
Zak josh and Anthony very help full and…
Zak josh and Anthony very help full and friendly.
Newcastle site = Great
Newcastle site
Staff are great and fun to talk with. Super helpful for best racing technique and strategies.
We signed up as club members as a group and so far the staff have been great, facilities are great. Staff call out issues straight away and correct those who are not adhering to the rules.
Online chat team Dani
Online chat team Dani, was fantastic and efficient with my request and I didn't need to call up just simple text. Thank you so much. Even when I rang up they were lovely and pacient.
The website is super difficult to book…
The website is super difficult to book anything under, nothing makes sense, I asked an agent to help me which was quite helpful and I booked a slot for around 8:30ish in Hull for Thursday 23rd October . Unfortunately when I got there, they informed me that it was booked under adult slots and I had 3 children with me and they didn’t have any junior slots this evening which is fine and I can accept.
I have then asked for a refund so I can take my nephew else where for his birthday, they have refused this and state they have a no refund policy. I explained that I have children that have a birthday and need something doing tonight for him at another place or the following week somewhere else as we won’t be in hull , the manager at the time stating she has spoken to the general manager in Hull which I think is called “Harleen” not too sure and apparently GM said no, no refund and that even if I wanted my money back I wouldn’t have it for 5 to 10 days so what difference does it make to me. The difference it makes is that I have 3 children and you are refusing a service and refusing to give me back £100 in cash so I can use elsewhere especially in this economy and I found it rude that the GM said “well even if you got refunded, you couldn’t use the money else where as it would take a few days to go back to your back” shame on you for talking about how I should manage my money and ruining a little boys birthday. I was really disappointed, birthday boy was visibly upset in the car even though he was trying to hide it.
It’s a shame that this is an entertainment company and they really could have easily accommodated me and gave me my money back so I could take the children else where for their birthday but no, Harleen couldn’t care less or the staff.
I really don’t recommend this place.
FUN!
The staff at Crawley are very friendly, especially crissy w who was very polite and very good to have a joke with. The track itself is such an adrenaline rush! Going down steep hills turning for the corners, it’s such an amazing track to come to, one of the best in TeamSport.
Defo recommend and will be coming back!
amazing love the tracl and staff were…
amazing love the track and staff were very helpful and kind
most unhelpful staff in world history
came slightly late. the most unhelpful staff i have ever encountered and i include budget airlines in that assertion. manager of watford branch was proudly totally uninterested in accommadating me and the lower level staff were unable to help. a brick wall would be more understanding. if there would be an option for 0 star i would top the list. no karting for me.. Shame on you
Karts are rubbish, everything else is great!
Staff were absolutely fantastic at the Gosport track, the track is also great, my only two issues are that the Karts they have at the Gosport track really are awful, I raced three times this evening and I had two different Karts completely cut out on me, the third kart I used, the steering was so stiff that I really struggled to even turn the Kart, as a regular visitor, I find this deeply frustrating. My second issue is that the building really needs some TLC, with lights not working and general tatty defects, the facility was clean but just a bit outdated
Alfie at teamsport Wycombe was great…
Alfie at teamsport Wycombe was great help, really made my experience at teamsport Wycombe a lot better.
The staff are really helpful and…
The staff are really helpful and overall the track is run really well and is of high-quality
Overpriced, Rude Staff & Completely Ruined Experience — Read Before Booking
We booked for 8 people expecting a fun karting experience, but it was a complete disappointment. The staff, including the assistants and manager, were extremely rude and acted like they were trying to ruin our fun instead of helping. We paid a high price, but most of the session was interrupted again and again with unnecessary restrictions and constant distractions from the staff.
Nothing about these strict rules and interruptions was clearly mentioned on the website before booking. If they have so many restrictions, customers should be informed properly in advance — not after paying. Instead of enjoying the time we paid for, we were made to feel annoyed, stressed, and uncomfortable the whole time.
The track space is small, the quality does not match the high price, and the staff attitude makes the experience even worse. It felt like they were more focused on controlling us than giving us a fun experience.
If you are looking for fun, this is NOT the place — it’s expensive, restrictive, and badly managed. I do not recommend this to anyone.
Tells lies and books for closed time.
Took my booking took my payment then 2 days before I was due to race they changed the booking but they changed it because they had allowed me to book when they are closed.
But that was not the reason they said in the email they like to tell lies and accept bookings that they know they are unable to oblige.

Resposta da TeamSport Karting
Crawley Well done …. Currently visiting Crawley with my son…
Currently visiting Crawley with my son Edward.
Very impressed with the helpful staff the organisation and atmosphere. Well done to all concerned.

Resposta da TeamSport Karting
A little unsafe due to others actions
During the race it was clear that a few individuals did not pay attention to the safety briefing as their driving resulted in crashing into other participants, this led to othered spinning off or crashing and creating pileups. Effectively making the race unsafe for other participants. Unfortunately the stewards did not stop or black flag these individuals which effectively ruined the race for all others. I stopped my race to go into the pits and speak with a member of staff. This resulted in at the end of the race persons being spoken to. It was clear between races that other participants felt the same way, some having travelled several hours to enjoy this event. It was a shame the staff did not intervene as is their safety briefing.

Resposta da TeamSport Karting
Samantha at the Acton track was …
Samantha at the Acton track was lovely, thank you for helping make my son's birthday special and for the fun helmet covers. We had a blast!

Resposta da TeamSport Karting
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