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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Funny little place. Funny little team. Run almost like a cult. Operating from a couple of outbuildings. Not sure if they’ll last an awful while longer.

Classificada 5 em 5 estrelas

Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been using this fabulous skincare and wellness brand for over 15 years. The skincare is spa quality, smells amazing and has great textures. The aromatherapy wellness products are great too. My ab... Ver mais

Classificada 1 em 5 estrelas

Placed order on 26th February, by 16th March it still hasn’t arrived. Yodel appear to be unable to find our address (despite receiving other packages this week from them), Temple Spa customer service... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética
  2. Fornecedor de produtos de beleza
  3. Loja de cosméticos

Escrito pela empresa

Welcome to TEMPLESPA. We’re a British luxury skincare brand founded in 2000 with wellness at our heart. We create exceptional skincare products and experiences that are the perfect blend of derma-science and Mediterranean botanicals that make a real difference to your skin and soul health. All of our products are cruelty free (and always have been) and 76% are suitable for vegans. Sustainability and planet friendly products are key to our business, and we’re constantly making changes to reduce waste and reduce our carbon footprint and 90% of all products sold are 100% recyclable and we’re working hard on the rest.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Templespa luxury beauty products

The Templespa products are my goto products. They are beautifully packaged and top quality products. Jo McTighe is tge best consultant and a great ambassador of the company.

12 de abril de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Maggie!

Thanks so much for taking the time to leave feedback.
We're delighted to hear that TEMPLESPA is your go-to product range and that you receive such lovely service from Jo!

Take care,

TEMPLESPA x

Classificada 5 em 5 estrelas

I love dealing with Joanna Mctighe she…

I love dealing with Joanna Mctighe she is so helpful and nothing is too much trouble. Temple Spa products are quite amazing especially the Truffle ranges.

12 de abril de 2023
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Resposta da Temple Spa

Hi Sally,

We're delighted to hear your feedback and so pleased to hear that you receive such a wonderful service from our SPA TO GO Consultant Jo!

Much love,

TEMPLESPA x

Classificada 5 em 5 estrelas

Love these products

Love these products, so glad I got invited to an evening with friends to sample the products. I’m especially hooked on the Exalt neck firming cream. Julie Lambswool is an amazing lady with so much knowledge and always happy to help with anything regarding the products.

10 de dezembro de 2022
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Resposta da Temple Spa

Hi Michelle!

We're so pleased to hear your lovely feedback and to hear how much you love EXALT!

Thanks so much!

TEMPLESPA x

Classificada 5 em 5 estrelas

Julie Lamswood my temple spa Angel

What can I say Julie Lamswood is just amazing !
She is helpful, knowledgeable and works with you to give you the best experience and products to suit your requirements.
Nothing is ever too much trouble
Would never go anywhere else for my skin care products.
Thank you Julie you are my Temple Spa Angel !

11 de abril de 2023
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Resposta da Temple Spa

Hi Lianne,

Thanks so much for taking the time to leave your review.
We're thrilled to hear that you receive such wonderful personal service from Julie, one of our SPA TO GO Consultants.

Many thanks,

TEMPLESPA x

Classificada 5 em 5 estrelas

I always use temple spa products they…

I always use temple spa products they are luxurious and smell gorgeous and make my skin feel great and they have some good deals on sometimes. They are at the more expensive range of skin care products but are worth it as they last so long too.

12 de abril de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Helen,

We're delighted to hear your feedback!
We pride ourselves on the textures, performance and experience of our products including those gorgeous fragrances!

With love,

TEMPLESPA x

Classificada 5 em 5 estrelas

Literally a spa in a jar!

I’ve been using Temple Spa products for years and wouldn’t use anything else, it’s like a luxury facial everyday! Jo Mctighe is an amazing consultant and keeps me up to date with the latest products and offers and is always on hand for advice.

12 de abril de 2023
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Nadia,

Thank you so much for taking the time to leave feedback.
We're thrilled to hear you're such a super fan and it's great to hear you have such good service from Jo!

Many thanks,

TEMPLESPA x

Classificada 5 em 5 estrelas

Absolutely Amazing Products 💛

Absolutely love Temple Spa products, they do as they say!
My favourite products the Truffle range to reduce fine lines and crinkles.
I always use Life Defence factor 30 following my morning routine to protect against UVA & UVB rays and I'm so happy Life Defence will now be available in factor 50 💛
One happy client ☺️

12 de abril de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Karen,

We're delighted to hear how much you love our SPF range!
Thanks so much for taking the time to leave a review!

TEMPLESPA x

Classificada 5 em 5 estrelas

The Best product for your skin I started using temple spa products…

I started using temple spa products about 9years ago and have not looked back. The product (my favourites Truffle) are fantastic. Your skin rejuvenates the lush density the feel the nourishment it leaves and the confidence it gives you to step out your door - it’s a no brained for me love love love Rebecca Howlett

12 de abril de 2023
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Rebecca,

Thanks so much for taking time to leave your feedback!
We're so pleased to hear how much you love our Truffle range!

Much love,

TEMPLESPA x

Classificada 5 em 5 estrelas

I love the products

I love the products. I have always suffered with oily skin and break outs. My complexion is much better now. I have been using the products for over a year now and will be sticking with them. Jo my rep is helpful and keeps me updated on the regular offers.

12 de abril de 2023
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Gez,

Thanks so much for your feedback, we're so pleased to hear that with the help of Jo, you've found a skincare routine that really suits you!

Many thanks,

TEMPLESPA x

Classificada 5 em 5 estrelas

Love Temple Spa

Love Temple Spa products a really treat and a bit of luxury at home! Jo McTighe is an amazing consultant, very knowledgeable and helpful. The products last for ages and are worth every penny!!!

7 de outubro de 2022
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Angie,

We're delighted to hear you love TEMPLESPA!
Thanks so much for taking the time to leave your feedback!

TEMPLESPA x

Classificada 5 em 5 estrelas

Love Temple Spa products!

I have been using temple spa products for around 9 years now and absolutely love them. My consultant, Jo McTighe, is absolutely amazing. She always looks to get me the best deals and every product she has recommended or let me try, I have loved. If you are looking for a pamper party or a bit of advice she is the person to ask!

12 de abril de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi there!

Thanks so much for taking the time to leave feedback, we're so thrilled to hear you've been using TEMPLESPA for 9 years!

We'll be sure to pass on your lovely comments to Jo too!

TEMPLESPA x

Classificada 5 em 5 estrelas

Temple spa Joanne mctighe

Temple spa products are amazing! They smell lovely and now my hubby is using some of my products 😍 Joanna Mctighe is great at explaining the products to me and keeps Me upto date with the great offers 😊 I love easy on the eye makeup remover and Duvet body cream (so does the hubby) Will definitely be buying more soon 😊

12 de abril de 2023
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Resposta da Temple Spa

Hi Nicky,

Thanks so much for taking the time to leave feedback, we loved hearing that your hubby is also in love with TEMPLESPA!

We'll be sure to pass on your comments to your consultant Jo too!

TEMPLESPA x

Classificada 5 em 5 estrelas

Absolutely love the new Be Quiet Toner

Absolutely love the new Be Quiet Toner, soft, silky and has really positive effect on my skin which is extremely stressed at the moment. I would recommend it to anyone with tired and stressed skin.

8 de abril de 2023
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Kathleen,

Thank you so much for taking the time to leave a review. We're so please you love our new BE QUIET toner!

Thanks so much,

TEMPLESPA x

Classificada 1 em 5 estrelas

Terrible Delivery!

Placed order on 26th February, by 16th March it still hasn’t arrived. Yodel appear to be unable to find our address (despite receiving other packages this week from them), Temple Spa customer service didn’t respond to my email, until I called them 3 days later. Very polite in response, but as useful as a chocolate teapot!! Great products, couldn’t recommend them enough…. 1 star as still haven’t revived my order and now look 10 years older!!

16 de março de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Rachel,

Thank you for taking time to leave your feedback - we value all feedback and we're very sad to hear of the poor experience you've had with the couriers, unfortunately we we forced to change courier service due to strike action - but this is under constant review.

I can see that there is an open conversation with our Customer Service team please do get back in touch as we would love to rectify the situation.

Many thanks,

TEMPLESPA x

Classificada 5 em 5 estrelas

Ethical, fresh, healing cool Toning Essence

I’ve had very bad skin all over my body since getting Covid in March 2020. No amount of creams and drugs prescribed by my GP and dermatologist would cure it although Lotriderm would provide some respite from the worst areas for a short period of time. By chance, my wife bought me Toning Essence for Christmas 2022 and my face and neck is now clear even though I’ve used other brand toner with no difference to my skin. Toning Essence has completely restored my face and neck to their pre-Covid days. What an incredible difference. I’ll try it next elsewhere.

24 de janeiro de 2023
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logótipo da Temple Spa

Resposta da Temple Spa

Hi Peter,

Thank you so much for taking the time to leave your feedback - we are so pleased to hear that you've had such a positive experience and that you love our Toning Essence as much as we do!

We choose only the best ingredients, work with outstanding suppliers and test and refine all our creations in the pursuit of excellence, so we are delighted to hear this product has had such an impact.

With very best wishes,

TEMPLESPA

Classificada 5 em 5 estrelas

bad scalp condition cured

Had a bad scalp condition for a few years and, without effect had tried anti dandruff shampoos as well as prescribed medicine.
I just tried Good Hair Day shampoo.... And it's healed up!
I'm delighted!

17 de janeiro de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Timothy,
Thank you so much for taking the time to leave your feedback. We're delighted to hear that our Good Hair Day shampoo has had such a great result for you.

With very best wishes,

TEMPLESPA

Classificada 2 em 5 estrelas

Bought 3 bars of soap.£2,50 each.they…

Bought 3 bars of soap.£2,50 each.they are the size of hotel soap bars . 2.50 each , sorry but it's a rip off . I won't bother sending them.back .they will be OK for travelling!!!!!

6 de janeiro de 2023
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Tracey,

Thank you so much for taking the time to leave your feedback, we value all feedback from our customers.

We are so sorry that you are unhappy with your purchase, and if it was unclear that our luxury triple-milled soap bars are 40g.

We'd love to speak more with you and find a positive resolution, so please don't hesitate to get in touch with us at customerservice@templespa.com

Alternatively, our returns policy can be viewed on the following link and we would be happy to refund or exchange should you wish.
www.templespa.com/returns

Take care,

TEMPLESPA

Classificada 5 em 5 estrelas

I absolutely LOVE the Temple Spa…

I absolutely LOVE the Temple Spa products. I have seen such an improvement in my skin using the Glowcolic Resurfacing Tomic and serum and Repose night cream.

8 de dezembro de 2022
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logótipo da Temple Spa

Resposta da Temple Spa

Hi,

Thank you so much for your thoughtful review.

We are so happy to hear that you love our products and the was they make your skin look and feel.

We pride ourselves on our textures and fragrances as well as the amazing impact of our products on the skin!

Take Care,

TEMPLESPA

Classificada 5 em 5 estrelas

A treat for you and your skin!

Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've tried have become favourites. I've held and attended several at home parties, including on tspa tv, and each consultant I've met have been knowledgable, warm and passionate about skincare and finding the right product for you.

8 de dezembro de 2022
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Helen,

Thank you so much for your your feedback!

We're so happy to hear that you're such a fan, and that you've received such lovely comments on your skin.

We pride ourselves on our textures and fragrances as well as the amazing impact of our products on the skin!

With very best wishes,

TEMPLESPA

Classificada 5 em 5 estrelas

Great customer service

Great customer service, lovely products, no hard sell. Just quality products at reasonable prices. I'm definately a Temple Spa convert 😍

8 de dezembro de 2022
Opinião espontânea
logótipo da Temple Spa

Resposta da Temple Spa

Hi Sandra,

Thank you so much for taking the time to leave your review.
We love to hear feedback and we're so pleased to hear how much you love our products and service.

Take care,

TEMPLESPA

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