Rang TF last friday about upgrading my domains,spoke to ruth who was very knowledgeable,she recommended a smashpot,then got put through to jake,who was very knowledgeable too! We went through di... Ver mais
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Rang TF last friday about upgrading my domains,spoke to ruth who was very knowledgeable,she recommended a smashpot,then got put through to jake,who was very knowledgeable too! We went through di... Ver mais
A empresa respondeu
Since starting up my own bicycle repair shop doing a lot of lower leg fork servicing and shock servicing I won't use anyone else for service kits. TF Tuned have a huge wealth of knowledge their happy... Ver mais
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Five star experience from end to end! I recently asked TF Tuned to service my Ohlins rear shock. The process was a simple one, book in on the website, package and send the shock, wait for service on... Ver mais
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Poor service/not refunding a dropper that was faulty from day one. Purchased a BikeYoke dropper from them, they were unresponsive when asking for help. Resorted to getting in touch with BikeYoke, who... Ver mais
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TF Tuned is the UK's leading independent mountain bike suspension specialist. We focus on highly individual servicing with a reserve-booking system that means a fast turnaround and the minimum downtime for you - normally, you need only be without your suspension for 3-4 working days. The business was established in 2002 and now services, tunes and repairs in excess of 7,000 forks, shocks and seatposts a year.
14 Kingdom Avenue, BA13 4EW, Westbury, Reino Unido
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Very friendly and really helpful setup advice over the phone, will happily use them for all my coil shock services and needs. We need more businesses like this!

Resposta da TF Tuned
Extremely quick delivery, good setup suggestions, also I managed to grab an extremely good deal from TF Tuned. I'm happy and impressed. Thanks guys!

Resposta da TF Tuned
A great company to deal with. Professional, efficient and friendly. If only more businesses operated at this level of customer focus.

Resposta da TF Tuned
Not only do they know what they are doing technically and get you a much better set up to suit bike and rider weight/style etc they also have excellent customer service. What is not to like. Highly recommend. Thanks for sorting my shock out so quickly this week.

Resposta da TF Tuned
I was very new to coil shocks and needed advice and got a hell of a lot more than I expected. Got chatting to Greg Ruddle and he asked me about the area I predominantly ride, riding kit, riding style, why I wanted coil and loads more questions which quickly narrowed us down to a shock. I was between spring rates so he advised the Sprindex which has been fantastic. Overall, a brilliant service with great advice and friendly staff. I'd buy here again no problems at all.

Resposta da TF Tuned
Fantastic help and fast service.
One quick phone call got me the precise mounting hardware for my shock/bike. Received the next day and easily fitted.

Resposta da TF Tuned
Excellent service, highly recommended. Fox X2 serviced by Joff, returned with recommended slight changes to air and compression settings. Shock feels much better on the bike (Orange Alpine 6) Great communications from sending the shock, during the service and on return. Will definitely use again

Resposta da TF Tuned
Super company to work with. Extremely knowledgeable and friendly. I wanted to move to a coil spring and a 30 min conversation with them and I was clear which one I wanted (and ordered). They fitted and configured it for me and it's been outstanding on the trails and parks.
They also serviced my rear shock and found some scoring in the air can. Shouldn't be like that after just 1 year and so I used their report to get a replacement from Fox (through Giant my bike dealer).
All in all, this is a great company who are specialists and experts in their field. I will be a repeat customer for sure. Now....probably time for me to get my forks serviced..... :)

Resposta da TF Tuned
Repeat customer, always a pleasure to use TF Tuned, staff are really friendly and knowledgeable. I’ve dropped off items in person and via post, communication always excellent and always get my kit back the day after it’s serviced.

Resposta da TF Tuned
TF have serviced 2 Cannondale Leftys and a Rockshox Monarch for me this year. Easy to follow booking process, great work with direct contact from the techs working on the shocks, and reasonable pricing. Special mention to Joff and Adam for epic customer service and clear explanation of any work required. Couldn’t recommend highly enough.

Resposta da TF Tuned
Great information on a friends old 2011 Revelations. All serviced and feel sweet again. Great company with knowledgeable team. Well done guys and girls. Will be using again very soon. Well done!

Resposta da TF Tuned
I’ve had great service from TF tuned to date. This time Ruth was extremely helpful and took some time to explain with the help of other staff around a technical issue.
Received some forks that had a few issues.
I emailed TF Tuned to see what the next step is. This was handled efficiently, forks replaced and are as expected.
Problem resolved and forks fitted. Happy. Thanks.
John

Resposta da TF Tuned
Excellent service and work done on my Lefty 2.0 carbon by Joff. Very knowledgeable and helpful staff, fork has never felt this good.
They also provide a service record when they return your fork detailing what they did and what setup they used (pressure, rebound etc.).
Felt like proper old school service, highly recommend.

Resposta da TF Tuned
Excellent best service ever

Resposta da TF Tuned
The tech that did the work went through what they were going to do in detail, and discussed some potential tuning options.
Had some volume bands fitted to my shock as recommended. The tune is great, supple, good small bump sensitivity, but great midstroke support too.
Great service from start to finish.

Resposta da TF Tuned
A reference point for bike suspensions. In particular, customer service is always available to solve your questions, it's a pleasure to talk with experienced technicians.

Resposta da TF Tuned
After upgrading my shock there was very little info on the bushing hardware needed online to fit my frame, Ruth was a huge help and managed to source the correct hardware.
Couldn’t of done it without the support and technical help of TF tune & Ruth
Thank you

Resposta da TF Tuned
Called for advise on volume spacers. Advise given was superb and product was in stock. Best shopping experience I have had for a very long time. Well done TF Tuned!!! Will recommend to anyone who will listen!

Resposta da TF Tuned
Wot can I say.
Picked up on time.
Serviced on time. And now on route back. 5 star performance all the way.
And the friendliest people you will meet.
Thank you very much, for a super smooth transaction
. Paul G

Resposta da TF Tuned
Fantastic people
Rang up for Advice which is freely given. The help there techies give over the phone is unbelievable
.

Resposta da TF Tuned
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