Tgifridays Opiniões 

I'm writing on here in the hope someone from Fridays might see this, as they haven't bothered to reply to my complaints sent via the website.

My family visited for a booking at 5.15pm, were seated immediately, and ended up leaving just before 7pm, having not been served our main meals or drinks. The serving staff disappeared, the food never appeared, and it meant (due to having a show to go to) we didn't actually eat until midnight back at home.

I even spoke to Front of House, questioning what was going on, but he disappeared and never came back to me. This was at the Milton Keynes branch which I'll never be returning to again.

Even worse, in following up and sending complaints, the only way to do it is via their website, but nobody seems to monitor or reply to it. Their Facebook/Twitter feeds are controlled by Bots, so as a consumer there's no way to reach out to them! It's honestly absurd.

Still by far the best restaurant for a meal. Still going strong and still quick and efficient service and still the best way to have an early evening or lunchtime meal.

I bought my son a TGI Friday gift card and put £30 on it in TGI Friday, he went to TGI today had a meal , gave them the card to pay and they said there was nothing on it !!! how disgusting, Just looked on my bank statement and it is on there £30 TGI Friday. I had bought it Sept 2021 and it was not expired

Visited resorts world Birmingham today for grandson birthday at lunch time. There was six of us , they got our booking mixed up. The host was very apologetic to the mistake on there behalf. We asked to speak to the manager David who had no customer service skills and was rude , the other manger Shannon also came across rude , both these managers need training on how to look after there customer’s. It was a disgrace from start to finish, there was lots of customers complaining about different things but David was no where to be seen. Our server was named Luke he was very pleasant and try his hardest to make our grandson birthday special. We will not be returning to this place again or it needed was a manager who could have dealt with our booking himself instead of letting is waiting staff try to sort it out.

We went to TGIF on 20th Dec 22. Our daughters were back from University and we had just picked the last one up from the station so went to THIF for dinner.
On arrival we waited for a table but nobody acknowledged our party. We asked the bar maid if we should seat ourselves but in an unfriendly manner she said we needed to wait for a waiting member of staff.
We were seated and our very sweet waitress introduced herself then returned about 5 minutes later to take our order. We ordered our meals and drinks taking advantage of the 2 cocktails for £12 offer. I chose 2 margaritas.
After about 15 minutes our starters arrived but we still didn’t have drinks. The restaurant was reasonably empty so we asked where our drinks were. Shortly thereafter the drinks arrived except for the 2 margaritas. We were told that the bar staff were just making them. Approximately 15 minutes later with all starters finished and most of the group nearly finishing their drinks I asked after the margaritas again and was told ‘5 minutes’ we waited another 10 minutes and chased again but with no joy. One of my daughters then went around the corner to the bar to chase and was told by the barmaid to wait as she was serving. It looked like the only couple at the bar were drinking 2 margaritas! I then decided to chase the drinks once more but found an empty bar. I asked a waiter where the drinks were and where was the barmaid? At this point the barmaid and another waitress came out of a back room. I asked her where my drinks were and said I had been waiting approximately 30 minutes for them. She replied ‘I’m on my own mate’ I said that it wasn’t good enough and she said ‘f off’! I was shocked and really annoyed.
I retorted and returned to my family who were now eating their main courses. I asked to see the manager.
The manager came to the table and I told her what had happened and said we would be eating and would not pay for our meal. I was disgusted and she agreed. Approximately 15 minutes later she returned, I had calmed down but was somewhat surprised to be told that she would remove the margaritas from the bill ( they never arrived) and take 25% off the bill. She also told me that the barmaid had been sent home.
I believe that the least TGIF should have done is to give us a free meal. I have never been spoken to like I was in any establishment. I have been in the service industry for the last 27 years and prior to that I was a military officer. This was unforgivable behaviour and I would like to hear from a more senior member of this food chain.

Castle Street Edinburgh restaurant needs to get closed place is a joke staff are working non stop flat out always fully booked never enough staff cold food wait ages for side dishes.to come never again will.i enter this 1

Food was ok. Nothing special. Staff were pleasant until we tried to redeem the 22% off on Saturday 10th December to app members.
Two of us had the app but because we hadn't received a code (which wasn't mentioned on their webpage or in their t&c's) they refused us the offer. In total we spent £190 in there today but we certainly won't be going back. They even 'forgot' to take the £70 deposit that had been paid upon booking off our final bill.

We Arrived to be greeted by a team member who immediately told us they were short of staff, then we were taken to our seats and told we would be served as soon as possible. Twenty two minutes later we were still waiting to be served, then my daughter reminded me of the last time we were here and how long we had to wait on that occasion. We decided to leave as it was very obvious that we were not going to be seen/served, and even when we got up and walked out of the resturant none of the staff members took notice or ask why we were leaving. This will be the last time I will be eating at that restaurant, enough is enough.

Visited the Glasgow fort TGI last night. The guys who served our table were very pleasant. However, when I visited the ladies toilet they were absolutely disgusting, one had no loo paper, one of the toilet seats was completely broken off, the other was in need of a clean. Had to ask for the key to the disabled toilet.
Also, waiting to pay, 2 members of staff playing with balloons with other customers that they obviously knew, we had to call them to take our payment.

I wouldn’t normally leave a review however I was very pleased with this visit. Me and my partner decided to visit this place even after the poor service we had last time we thought we would give it another go, and I’m so glad we did the food was great and our waitress was impeccable! We Felt well taken care of and we will definitely recommend and revisit this restaurant! I wish I could remember the waitresses name I would give her 10/10 service even though she said she had only been there a few weeks, thanks Tgi !

I will start by saying the waiting staff were 5 star .The food was a pathetic offering ! I ordered a Sirlion and was asked if i wanted an 8oz or 10 oz i opted for the 8 which turned out to be rump so when my plate came i had a 1/4 piece of a beef tomato a small tub of pepper sauce and the piece of steak and i had at extra cost ordered sweet potato fries all for £22 .The waiting time between courses was 40 min so be prepared to wait or better still take a sandwich ..What a rip off. The company should be ashamed to charge the prices they do..TGI Fridays Aberdeen beach

Went to London O2 restaurant. Had a classic American burger. It was supposed to come with pickled red onions,but did not. Burger was way over cooked and dry. And it was all just warm not hot. For what it cost I expected better.

Table of 8 people, all served at different times. Meals were terrible. Uncooked, overcooked and some cold. Not very good considering the prices we paid 🤷🏼‍♂️

Got a takeaway from Castleford branch, 2, ribs with chips + chicken goujons. Chips under cooked and wet. Goujons more like nuggets and also wet and soggy. Ribs not cooked that well, I've just been conned out of £43. Will never go in again

Went with my family to the Lincoln branch. Food was tasty and the service good. Prices were about as high as you could get away with before customers would shy away. For six of us, one bottle of wine and two bottom-less cokes, two cocktails, no starters/sweet, £190 before tip. £10 accepted with no ‘thank you’.

Westfield stratford
Awful service had no choice cocktails, no beers. But when we booked the table for 6 (birthday) no one said a thing about the lack of choice.
Will never recommend tgis or go there in Stratford
Romford always have amazing service

The floor was greasy, cutlery changed twice despite telling them
It was dirty . Food was warm not up too standard. The boneless hot wings were old not freshly cooked was not happy at all fries were warm not the best. Would I eat at Croydon branch again! That’s a no for me

I hadn’t been to a TGI for a while, but after visiting the Cheltenham (Lansdown) branch at lunchtime today I can confirm that it’s still as miserable an experience as it always was:
Tables sticky, decor grimy, waiting time too long. But the most annoying issue is that I paid for a take-out and my salad was missing.

Var på tgi fridays lilla torg malmö i fredags 45 minuter vänta på mat o deras dricka seven upp eller zingo smakade vatten betalde inte för det vi åt pasta med kyckling o räkor kycklingen var seg inte gott alls nä kommer inte att besöka tgi F nåt mer dålig service......