This is the worst website I have used... their customer service is really bad. I ordered a belt and I have paid for it, they sent me an email 4days later telling me they don't have the item and the... Ver mais
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Leia as opiniões dos outros
From ordering to next day delivery at exact time,I even gave an alternative place to deliver & this was noted. & confirmed Immediately. Product perfect & if I had any problems with colour... Ver mais
Order two seperate parcels on the same day a wednesday one parcel arrives on the friday the second takes to the following tuesday? Just to say the shop dealt promtly with my emails just letting you kn... Ver mais
Before making my purchase, I e-mailed Thakerays with an enquiry. An answer came within an hour and contained all the information I asked for ( not a common experience). My parcel was dispatched... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Thackerays is one of the UK's most respected independent designer fashion stores, with 40 years' experience offering premium designer menswear and womenswear.
Informações de contacto
241 Wellingborough Road, NN1 4EH, Northampton
- 01604 623679
- help@thackerays.co.uk
- www.thackerays.co.uk
Sem histórico recente de solicitação de opiniões
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As pessoas também visitaram
This is the worst website I have…
This is the worst website I have used... their customer service is really bad. I ordered a belt and I have paid for it, they sent me an email 4days later telling me they don't have the item and they had taken the full amount of money from my bank account.
I had rang the customer service and then they told me I would get a refund instantly into my account when they are clearly lying about it because refunds don't go into your account straight away as it takes a few working days.
I would never use this site and I would never recommend this service to anyone. Very disappointed
I will never shop with this firm again …
I will never shop with this firm again .i received the goods on time but when i tryed to return i was misinformed on the time it would take to refund by kaytlyn porter(staff member).i was spoke to in a derogatory manor every time i called (as though you again)to ask.eventually refunded after 5 days after being told by the above it would be 2 days
anything iv'e ever ordered always arrives next day and well packaged
Very disappointing - missing jacket
They state every customer has a great experience online so ordered a Paul Smith jacket and at a great price. I had seen it a number of weeks before and even emailed to get sizes so was disappointed to to told by email it was missing from stock! Phoned the customer service number 3 times and got no answer, finally speaking to someone the next day to be told she didn't know about the jacket and the girl who deals with orders wasn't in until Monday. I would suggest a new stock system because clearly this one doesn't work or there could be another reason! On a positive note did get a nice pair of shoes hence the 2 stars

Resposta da Thackerays
Excellent
Excellent service very fast delivery I would highly recommend.
Absolutely fabulous service!
It says it all in the subject! Fantastic service.
First Class Service
So impressed with the service from this company and the delivery time was spot on, the DPD driver was very polite, and really liked the fact that you could track your parcel. The commuication by email was also first class, would use them again and recommend to relatives & friends
Couldn't get any better
Been looking for this particular jacket for ages, website was easy to navigate and order from.
Delivery was quick and at the time advised..
Y3 Tokyo thakerays
Delivered on time item perfect would shop here again
Quality at a Good Price!
Bought a present for my Husband. Was delivered so quickly. Lovely packaging and I was able to track my parcel from start to finish. Couldn't have asked for more.
Ash boots
Thank you I received my boots in good time and they are lovely as expected😀xx
Great product and service
I bought 2 sale items at a very reasonable price and they were delivered within 48 hours professionally packaged.
Great service and quick delivery
Ordered a stone island t shirt which arrived fast. Thackareys provided the delivery address with a gps so that you know where exactly the driver is. Quick checkout will buy from here again highly recommend.
Not as good as other retailers online
Most of order lost in the post and they couldn't replace it
Great company great service
As always a pleasure to purchase from here and long may they continue
Speedy value for money, great customer service
I phoned to speak to someone, who was very helpful, polite and answered my question straight away.
Ordered Thursday afternoon, suit arrived Friday morning.
Nothing bad to say about the experience, only positives
excellent product with next day delivery
ordered Paul Smith shoes from sales items (50% reduction), they arrived the next day. Very happy with my purchase and great service!
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