The House Opiniões 

2289
TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Appreciate being local and great selection. However, there are problems with online shopping. Coupon codes were applied to two valid purchases but did nothing to the price. Holiday15 and jolly20 both... Ver mais

Classificada 3 em 5 estrelas

Never received my order from over a month ago. The chat window is nonexistent, the hotline number is busy. I couldn't get a hold of customer support other than a generic automated email. If you find y... Ver mais

Classificada 1 em 5 estrelas

I signed up at The House to make my first purchase of Solomon X ULTRA hiking boots. The House prominently gave me a code for a 15% discount on my first purchase (DF15NM15). I wasted 15 minutes t... Ver mais

Classificada 1 em 5 estrelas

TERRIBLE customer service. Multiple service tickets and 1 hour long phones calls on hold trying to get ahold of ANYONE. Missed shipping an item ordered Dec 26th. Still haven't received it or heard bac... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

The House Boardshop. Save 60% on Snowboards Snowboard Boots Bindings Clothing Jackets and Pants. Ships within 24 hours. Free Shipping. 1-800-992-7245


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(2289)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Kayak Cover

The kayak paddle cover arrived and was exactly what I wanted. It did come a couple days later than originally expected due to some UPS issues unrelated to the great service from The House customer service.

25 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL

I ordered the Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL since my girlfriend ordered a similar one and loves it. My new PFD fits great and is very comfortable to wear during my kayaking trip. I had no problems ordering from The House, and even though my package was delayed a couple days I still received it before my last kayaking trip. It was definitely worth the purchase and I'm happy with how everything went.

22 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I signed up at The House to make my…

I signed up at The House to make my first purchase of Solomon X ULTRA hiking boots. The House prominently gave me a code for a 15% discount on my first purchase (DF15NM15). I wasted 15 minutes trying to check-out and pay the correct amount.

Finally their customer service told me they were not going to extend the discount as promised.

Classic BAIT and SWITCH to lure you from another trustworthy on-line retailer.

23 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous

You wrote a review for The House Outdoor Gear One minute ago
1.0 star rating4/22/2022
Ordered goggle lens in November of 2021. For the next six months I reached out periodically to ask where they were and they kept saying they haven't come in yet. A guy named Alex kept emailing to say they're still waiting. I said just let me know when they come in.

Finally, I inquired again and a guy named Chayse said they weren't going to come in and would I like to order something else at a discount. Before I could make a decision on that, another person named Alison responded to my inquiry by cancelling my order, offering me 15% off on something else, way less of a discount than the pre-Christmas discount I ordered with.

Never had such a poor online shopping experience in my life. An absolute joke.

22 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great Value Light Weight Jackets

3 jackets for the normal price of one. Granted, they aren't a leading name brand and have some feature quirks, but $50 for a jacket of this construction you can't beat. The House is a great place to give a try. Great value product. Fast order processing, shipping, and delivery.

21 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Waiting for refund after return.

I rated you 3 stars because I’m as yet uncertain as to my experience. The jacket was too tall and thin for me so I’ve returned it, following all the instructions. I have my FedEx receipt but have heard nothing more and have no refund. My experience will either be 5 stars or 1 star depending on how well you handle the refund. I’m adding to my review to increase it to 5 stars because you handled my refund professionally and expeditiously. Thank you for that.

17 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I am 61-years old.

I am 61-years old. This is my first BMX bike. Love it. Cruised 16 miles non-stop for my inaugural ride. Now I wish I hadn't waited so long to get a BMX bike. This model is super light (about 31 lbs.) & super fast. Thank you for making an affordable, quality product that is a lot of fun to use.

11 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Customer Support A+++

I am a new customer & recently bought a new Fuji Road Bike Frame for my wife. Price was good & this is what we were looking for.
After delivery we found a few things were missing from the box & contacted customer support.
They transferred us to Dewi Smith who is customer support for bike frames & outdoor gear.

Dewi was excellent in his support in trying to chase down the missing parts & always kept us updated thru email as to the progress

As this was a closeout item it turned out the parts were not available so we purchased them ourselves & sent Dewi the receipt.
He immediately forwarded it to warranty claims & we were reimbursed
To say we are impressed with Dewi Smith & The House customer service is an understatement!

Thank you Dewi & The House we really appreciate finding a company such as yours these days! Customer service is a forgotten art these days at many online stores but yours was a shining example of Great Service & follow thru
Thank You so much!!

3 de abril de 2022
Opinião espontânea

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