I am glad you replied to my review. I tried as you said but you gave me no help. Ian flatly refused..Tarek Hijazi made me sign the contract under pressure from the Shire Leasing and Shire Leasing is a... Ver mais
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Leia as opiniões dos outros
Donna was a great asset to our launch. We sold lots of courses and the clients were really engaged and enjoyed the demonstrations. Donna really made the launch of our new treatment a success, we could... Ver mais
I honestly can’t recommend Donna and the team at Smart Group highly enough. From the moment I enquired about the Tixel II, Donna has been absolutely incredible. Her knowledge of the device, the... Ver mais
Dana has been an absolute star from beginning to end. We have purchased 2 devices, the mezotix and smart diode laser hair removal, we went for our treatments yesterday and are delighted with our choi... Ver mais
Informações sobre a empresa
Escrito pela empresa
By using the best-in-class-technology combined with personalised support and attentive service towards our clients, The SMART Group are unique. As an independent aesthetic device company, SMART have agency in globally identifying high-performing, versatile products that prove highly clinically effective. All whilst yielding consistently high financial returns and side-stepping the premiums that others may charge. Since 2009, we have been helping the health, beauty and aesthetic sectors build their businesses, expand their customer base and grow their profits by supplying leading technology. Our management team have over 50 years combined industry experience which, with the support of a dedicated team of industry professionals, has helped us to develop the most innovative range of products. Our Ethos: Consumer led, not manufacturer driven. SMART products are built with your customer at the forefront - delivering the treatments they need, in the best way possible. By identifying customer trends and sourcing the best technology, we can help you achieve exceptional treatment results, boost your business revenue and stand out from competition.
Informações de contacto
Greenwood House, London Rd, RG12 2AA, Bracknell, Reino Unido
- 01344 411 480
- info@the-smartgroup.co.uk
- www.the-smartgroup.co.uk
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Incredible Support & Amazing Results
Investing in a laser was such a difficult decision, but I can honestly say choosing The Smart Group was the best decision I could have made. I launched Liv’s Laser Lounge as a brand-new business with no existing clients, so I was really nervous about making such a big investment without knowing how successful it would be. But from the moment I purchased their diode laser, I couldn’t have been more impressed. The whole experience has been amazing.
Dana has been incredible, so helpful, knowledgeable, and supportive every step of the way. The package that comes with the purchase, along with their ongoing support, is second to none and has given me so much confidence moving forward.
The machine itself is amazing, easy to use, easy to clean, and the results are insane. I honestly couldn’t be happier with everything, and I’m so glad I chose them!

Resposta da The Smart Group
Highly recommend
Investing in the Smart Diode has been one of the best decisions I’ve ever made for my clinic. The device itself is exceptional, but what truly sets The Smart Group apart is their incredible ongoing support, even post sale. I couldn’t recommend them more highly!

Resposta da The Smart Group
Support that is second to none with SmartGroup!
I’ve had an absolutely excellent experience with SmartGroup. Their educational events, including training with AQ Skin Solutions and the Advanced Tixel workshops, have been highly professional and genuinely valuable. Product orders always arrive promptly in beautifully presented packaging and the ongoing support is outstanding. As an Aesthetic Clinic Owner, I can confidently recommend SmartGroup for both training, equipment and supplies.
Thank you to the whole team – it’s a pleasure working with such a reliable and supportive partner. I look forward to many more years of training, growth and collaboration with SmartGroup – if I could give more than five stars, I certainly would!

Resposta da The Smart Group
Total rip off
Total rip off. So many promises to sell a laser machine and promised by Tarek that it has buy back guarantee so if business didn't work he will take the machine back. But it was all lies. Finance sorted by them too and without informing the finiance company made me a personal guarantor. Now my home is at risk unless I pay them. I have no business. There are lots of laser hair removal salons and now the customer can buy from Boots. Please don't spoil your life if you have a small business. You also have to pay £800 for the service. It can not be done from anywhere. So my advice is don't work with these liers and save yourself from misery. I wish I could take them to court.

Resposta da The Smart Group
Rip off company
Rip off company
Hard selling then leave you to rot . Never mentioned the service of the machine 700 quid every year. Payme ts escalated from £600 to £657 per month. . avoid. Also the market is flooded with laser . Stick to your waxing clients. Much more money

Resposta da The Smart Group
Kind of ableist and money grabbers
I worked there part time while I was at uni. I first enjoyed it as I was lucky to have Naomi who was understanding and supportive. I had to leave without my notice due to medical reasons and being stuck in hospital. When I received my pay, they had taken over half of what I was owed because I left without much notice, which I could understand if I just upped and left, but because I was having seizures and stuck in hospital, I couldn’t make it to work. So now I am out of work, and of the £245 my pay would have been, I received £78.10. I am truly disgusted and horrified that they can justify taking that much money when I physically could not help my situation. Will never work there again and will never suggest it.

Resposta da The Smart Group
I’m so glad I chose SmartGroup and…
I’m so glad I chose SmartGroup and their cutting-edge laser machine for my new clinic—it was the best decision I could have made! From the start, Tarek was incredibly knowledgeable and guided me in selecting the perfect machine to fit my needs. His ongoing support and advice have been invaluable throughout this process.
SmartGroup’s support is truly unmatched, covering everything from purchase to training, marketing, and mentoring. They are simply the best in the industry. I’m excited to start using the machine on real clients soon and feel completely confident knowing their team is always just a call away if I need any assistance.
A huge thank you to Amy for the outstanding manufacturer training she provided! She was so friendly, professional, and thorough—answering all my questions and offering even more helpful insights.
If you’re considering buying from SmartGroup, don’t hesitate—they’re amazing!

Resposta da The Smart Group
Sold me a machine for 15k but sold my…
Sold me a machine for 15k but sold my friend the same machine for 25k they make it up as they go along.
They’re liars and bad business men. Machines are rubbish. Said they didn’t need servicing when I bought it then suddenly said servicing is mandatory and £700 each time. Now they are demanding payments at the end of finance agreements otherwise they won’t hand over the ownership documents. They make selling machines 2nd hand awkward and difficult. They nearly ruined my business. Stay away from them.
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