yah Tamam behtarin aur real earning hai Jisne Banaya Hai yah Behtar aur Allah miyar Ke mutabik ke hisab se banaya hai usmein jo bhi chij hai Allah Mukhtar Ki Cheez Hai aur ismein log Achcha fayda Utha... Ver mais
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Leia as opiniões dos outros
I had no previous knowledge of this company when I purchased a Hermes bag. The service was good and timely, everything easy and overall a great experience. The bag was as described, im very happy with... Ver mais
A empresa respondeu
J'ai commandé Chanel Timeless pour l'anniversaire de ma mère et étant donné que c'est un achat conséquent, j'ai eu la chance d'être assistée par Iara qui m'a guidé lors de mon achat et pour la finali... Ver mais
Achat sur internet via un site de vente aux enchères d'une bague diamant annoncée pour une taille 51. L'annonce redirige vers Brand Collector qui me confirme oralement la taille 51. Destinée à un cad... Ver mais
A empresa respondeu
3,8
Bom
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I got a beautiful Gucci bag for an…
I got a beautiful Gucci bag for an amazing price. Shipping was a bit off because my bag was shipped from Japan and not marked as shipped by the company. I got my bag super fast, within less than 5 days from ordering, but company sent me the tracking maybe 3 weeks later after I got my bag. It was just a bit off, but very happy with my purchase. I also got the bad directly from The brand Collector. Don’t get it from Vestiaire, they will charge you way more.
27 de outubro de 2023
Opinião espontânea
Resposta da Thebrandcollector
Thank you for your positive feedback! We ship from various locations, which explains why it came from Japan. We are sorry for the delay in tracking information, but are glad that you enjoyed your experience with us.
Kind regards,
The Brand Collector
I ordered a LV pochette via Vestiaire
I ordered a LV pochette via Vestiaire. Unfortunately it was not in the condition showed in the pictures. It had many more spots. A professional seller should be obligated to disclose all imperfections. Unfortunately you cannot comment publicly on the sellers items.
26 de agosto de 2023
Opinião espontânea
Resposta da Thebrandcollector
Hello,
Thank you for your feedback.
We regret that you are not satisfied with your purchase from us.
Please note that we offer returns within a 14 day period. As our items are one of a kind and secondhand they have already experienced some use, however you can always check the condition; A, AB, B to find which state the item will be in. We also aim to include the most detailed item description possible.
We hope that your next purchase with us should be of satisfaction.
Kind regards,
TBC
I tried twice to purchase a LV through…
I tried twice to purchase a LV through this reseller on Vestiare C. and the purchases were both canceled. VC looked into it and said they never download the mailing ticket which means they never planned to send me the bags. I think that they’re business model is no serious. They sell on other platforms and then try to exceed that price and cancel the first offer if they are successful.
I’m super annoyed. They claim to deal with luxury items but have a „0“ service oriented business. What a joke. I also wrote to them; but didn’t get any other response than „we‘ll look into it“. I will make sure to provide my feedback all over the places necessary to protect other potential buyers…
1 de maio de 2023
Opinião espontânea
Resposta da Thebrandcollector
Hello,
I'm sorry to hear about your frustration.
To look into this further can you please provide us with the SKU (item reference) or Sale ID, without this information we cannot give you detailed information as to what happened.
However if we never downloaded the shipping level this most likely is due to the fact that we sell on +20 platforms, and due to technical issues and update delays, as well as sharing a catalog with our suppliers, items sometimes still appear as in stock when in fact they have already been sold. This delay time is of a few hours, and is why sometimes we must unfortunately refuse a sale.
Thank you for your understanding. We hope that your next purchase with us will be successful.
Kind regards,
TBC
Excellent !!
Absolument ravie de mon achat, un sac Chanel classique en parfait état pour un super prix. L'équipe est très réactive et disponible, je recommande !
25 de março de 2023
Opinião espontânea
Resposta da Thebrandcollector
Bonjour,
Merci pour vos commentaires positifs ! Nous sommes heureux que vous soyez satisfait de votre achat avec nous.
Cordialement,
The Brand Collector
Great bag
The bag is in even better condition than I had imagined and at a great price compared to other stores. Shipped the day after I ordered.
2 de julho de 2022
Opinião espontânea
Resposta da Thebrandcollector
Thank you for the positive feedback! We are happy that you are a satisfied with your purchase and hope to see you return.
Kind regards,
The Brand Collector
Bad condition products
Got a bag in worst condition as mentioned broke after two times using it. LV bag and both lathers straps broke the answer was I could get 40€ to fix it.avoid buying from them after they sold the item they really don’t care. +700€ item that can’t be used. Spend your money in any other second hand store.
11 de abril de 2022
Opinião espontânea
Resposta da Thebrandcollector
Thank you for your feedback.
We regret that you are not satisfied with your purchase.
Please note that we offer returns within a 14 day period. As our items are one of a kind and secondhand they have already experienced some use, however you can always check the condition; A, AB, B to find which state the item will be in.
We hope that your next purchase with us should be of satisfaction.
Kind regards,
TBC
Cancel my order with a lie, telling the bags aren't available anymore, but both placed them again for sale on their website
I ordered 2 bags, with a nice discount.
The order got cancelled today, because they said both bags aren't available anymore.
But I know for sure that's a lie, because they put both bags exactly the same for the same price on the website again.
I think they just don't me to have the discount. Suddenly the discountcode I've used isn't working anymore! So they're not being honest at all and I really don't like that!
I can't believe this. Be aware for The Brandcollector!
2 de novembro de 2021
Opinião espontânea
Resposta da Thebrandcollector
Hello,
Thank you for your feedback.
I'm sorry to hear about your frustration.
The reason is due to the fact that we sell on +20 platforms, and due to technical issues and update delays, as well as sharing a catalog with our suppliers, items sometimes still appear as in stock when in fact they have already been sold. This delay time is of a few hours, and is why sometimes we must unfortunately refuse a sale.
Thank you for your understanding. We hope that your next purchase with us will be successful.
Kind regards,
TBC
AHURISSANT ‼‼
AHURISSANT ! THE BRAND COLLECTOR REINVENTE LA LOI...
D'après la loi Chatel, lorsqu'un client renvoie une commande au vendeur, que cela soit du fait de ce dernier (erreur, mauvais état) ou sans raison justifiée, le site doit lui rembourser toutes les sommes versées, y compris donc les frais de livraison.31 mai 2010
En effet, l'article L 221-24 du Code de la consommation précise que le « professionnel rembourse le consommateur de la totalité des sommes versées, y compris les frais de livraison ». En revanche, les frais de retour restent à la charge du client sauf si les conditions générales de vente prévoient le contraire.
DONC : Après commande d'un sac + frais d'envoi. Je renvoie le sac à mes frais puisque le produit ne me convient pas (au passage Très mauvaise description de l'état du sac mais bon ....). Et devinez quoi ...Les frais d'envoi aller ne me sont pas remboursés. A quel titre ! Pour quelle raison ?!!! La loi Chatel confortée par la loi Hamon sont pourtant claires mais sans doute pas pour ces gens là !
THE BRAND COLLECTOR A FUIR 🤢❗❗❗
20 de abril de 2021
Opinião espontânea
Heel slechte ervaring
Heel slechte ervaring. Handtas besteld. Pas na 2 weken en meerdere e-mails bevestiging gekregen dat ze werd verstuurd. Ondertussen meer dan een week verder en nog altijd niks ontvangen. Uiteindelijk zelf contact genomen met pakjesdienst. Mijn pakje blijkt verloren. Geen antwoord ontvangen op mijn e-mail wat ze hier mee gaan doen.
20 de novembro de 2020
Opinião espontânea
Resposta da Thebrandcollector
Hello,
We are very sorry for this. In the meantime have you received your package? Please let us know, and we will look into this.
Kind regards,
TBC
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