The Cork Company Opiniões 

161
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

My previous purse, which I had for about 4or5 years, was 14 cm big, and I loved it, sad when the zip failed. I didn't want your larger one, and I am learning to cope with the 11cm one, but quality a... Ver mais

Classificada 5 em 5 estrelas

Great selection and variety. Straightforward clear website. Order process easy. Well packaged and lovely hand written note included. Bag itself beautifully made, hope to order a smaller, different... Ver mais

Classificada 5 em 5 estrelas

The customer service provided by Nadia of the Cork Company was incredible. I initially bought the bag off of eBay, it was delayed, then eBay’s global shipper prohibited it. I ordered straight from the... Ver mais

Classificada 5 em 5 estrelas

This is my 3rd purchase from this shop! I'm seriously obsessed with cork – they last just as long as leather without the cruelty! The shop owner, Nadia, is friendly and wonderful to deal with it. I de... Ver mais

Informações sobre a empresa

  1. Loja de malas e bolsas
  2. Loja de malas
  3. Loja de acessórios de moda

Escrito pela empresa

Love For Fashion - Respect For Nature Luxury handmade cork handbags, backpacks, wallets, purses and other fashion accessories. Beautifully designed and handcrafted, our range is 100% vegan, ethically made, cruelty-free and PETA-approved.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(161)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service

Great customer service - I ordered a cork wallet for my sister, who lives in Europe, and communication about the postage and customs fees was clear and helpful! My sister loves the wallet.

13 de dezembro de 2023
Classificada 5 em 5 estrelas

Perfect for me

I received my bag in great time after ordering and the little hand written note upon opening was very sweet and makes it feel a lot more personal.
My old fabric handbag had fallen apart and now with a baby I found I no longer wanted such a big bag now that I constantly have a changing bag to carry around also, so I went for the convertible backpack in orange. The colour is lovely and the bag feels well made - I’ve mostly been using it as a backpack so far but like the fact I can wear it differently in desire.
Plus, the fact that it’s vegan and naturally waterproof (the latter my previous bag definitely wasn’t) is awesome. Looking forward to hopefully getting plenty of use from it!

30 de outubro de 2023
Classificada 5 em 5 estrelas

The wallet is a Christmas present

The wallet is a present, so hasn’t been opened yet.
But to receive the order beautifully packaged and with a hand written note is a big thumbs up for me .
So far , faultless👍

3 de novembro de 2023
Classificada 5 em 5 estrelas

All came as advertised on website

All came as advertised on website. Looked for a cork bag as they look as smart as leather but they are so light. I was looking for a grey bag as it is winter. My only gripe is there was nothing like the bag I bought in a slightly larger size. Had there been I would have chosen that.

25 de outubro de 2023
Classificada 5 em 5 estrelas

Lovely items & Excellent Customer Service

I went on the on line chat initially as I wanted a bit of advice on a couple of the purse sizes. Nadia replied immediately with very helpful information. I placed an order and realised I had ordered the incorrect purse so I contacted Nadia and she amended my order straight away! When the items arrived (purse & bag), they were smaller than I thought they would be so I returned for a refund which again was dealt with quickly and efficiently. The quality of the bag and purse was excellent and I’m going to place another order soon when a couple of things I wanted come back into stock. I just loved the brown cork bag I ordered and mandalas purse and the customer service is 5*. Thank you Nadia.

17 de outubro de 2023
Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. I hoped to receive my order quickly and Nadia went above and beyond to make that happen. The cork bag is great and the recipient loved it.

20 de setembro de 2023
Classificada 2 em 5 estrelas

Poor design & quality

After 3 days the shoulder strap clips broke, I think they are made of cheap plastic. I have put Carabiners in them...
The Closing Zip for the bag is absolutely terrible, 2 hands are needed to open or close the bag!
The end of the zip was just left completely loose, so needs to be held onto to use the zip.
I think the bag was designed by someone who just keeps everything in their pockets and failed Design at school.

18 de setembro de 2023
logótipo da The Cork Company

Resposta da The Cork Company

Hi Jacqui,

I am really sorry to hear that you were disappointed with your bag. I can guarantee you that the clips are not made of plastic. It sounds like the bag is faulty, our sincere apologies.

You haven't contacted us to let us know that there was an issue, otherwise we would have solved the problem right away. We cannot understand why - if you are so unhappy with the bag - you haven't tried to return it?

We have contacted you several times to arrange a full refund upon return of the bag (we even offered to pay for the return label) but you haven't replied.

It is extremely important for us that our customers are happy with their purchase so please contact us to resolve the issue.

Thank you

Nadia Barroso





Classificada 5 em 5 estrelas

Great product

I ordered two small cork bags and I’m delighted with them. The website is nice to use. The delivery was prompt and product arrived in lovely fully recyclable. packaging. I would definitely use this company again.

29 de agosto de 2023
Classificada 5 em 5 estrelas

Ideal presents

We found a lovely little bag as a present for a friend's daughter. It's different from the vast majority of items you see which made it feel special.

30 de julho de 2023

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