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The Fish Society Opiniões 555

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These are the go to place to get your sea food, great value, superb in every manner. Don't dare go anywhere else, I tried Bradleys, The Cornish Monger they just don't compare! Customer service is supe... Ver mais

Classificada 5 em 5 estrelas

The quality of your products is exemplary. I talk so much about the fish society that my daughters are comming this weekend and have asked for fish pie on the menu!! Please keep up the standard Re... Ver mais

Classificada 5 em 5 estrelas

Everything went as clockwork and the fish (swordfish steaks) were lovely. My husband commented on how fresh it tasted (even though it had been frozen). Not hanging about after defrosting (like most su... Ver mais

Classificada 1 em 5 estrelas

First time user. Expected 2x 260g cod loins. Website wasn't clear. Received 2x130g loins which was rthe biggest size but nowhere big enough for 2 people. Fortunately led me to find a fishmongers in th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Peixaria
  2. Fabricante de alimentos congelados
  3. Loja de Alimentos Congelados

Escrito pela empresa

The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

555 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

The quality of your products is…

The quality of your products is exemplary. I talk so much about the fish society that my daughters are comming this weekend and have asked for fish pie on the menu!!
Please keep up the standard
Regards
Jim

6 de março de 2026
Classificada 5 em 5 estrelas

Fab Fish and Customer Service with great prices.

These are the go to place to get your sea food, great value, superb in every manner. Don't dare go anywhere else, I tried Bradleys, The Cornish Monger they just don't compare! Customer service is superb, the product is superb. It would be rude not to buy from them. Simply stunning.

23 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I emailed them to request that a second…

I emailed them to request that a second order could be added to to the first. I understood if I was to late but no one had the courtesy to even reply

17 de março de 2026
logótipo da The Fish Society

Resposta da The Fish Society

Hello,

Thank you for sharing your feedback,

Looking at the ticket i can see this was raised over the weekend, and unfortunatly the customer team inbox isnt manned over this time. And so regretfully, this wasn't able to be actioned before your order was sent. I apologise for the miscommunication and hope we can do better for you next time.

-The Fish Society

Classificada 5 em 5 estrelas

Have ordered through them several…

Have ordered through them several times.
The website is easy to navigate, and ordering is straight forward enough.
The quality of the seafood is very high.
Personally I'm not a fan of their subscription based pricing structure as I don't find myself ordering every month... so all I do is cancel my membership and restart it whenever I want to order.

11 de março de 2026
Classificada 4 em 5 estrelas

It's a pity you've taken to packing…

It's a pity you've taken to packing fish fillet steaks frozen stuck together in their pairs, so that now I need to semi thaw them if I only want to eat one at a time. The way you did it before was closer to five star. (Our son is vegan, I am overweight, and my wife doesn't care for fish. The dog cares for it, but her breath attracts comments after she's eaten it.) In other respects your packaging and delivery were, on this latest occasion, flawless. Thank you. The quality of the fish looks likely to be excellent. As ever.

12 de março de 2026

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