TheGamery.co.uk Opiniões 

324
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website, quick delivery. I found an unbelievable price on The Gamery website for the FNAF Security Breach Collector's Edition on PS5 for my son's birthday. Brand new, sealed and way cheaper than... Ver mais

Classificada 5 em 5 estrelas

Amazing quick & professional response to any questions no matter how small or trivial they might seem. Can't see what you require, ask. I can't rate this whole package of dealing with this company... Ver mais

Classificada 5 em 5 estrelas

I recently purchased a computer chess board which had a faulty piece. The Gamery immediately offered me a full refund or an exchange no questions asked. I asked for a replacement part rather than cha... Ver mais

Classificada 5 em 5 estrelas

Was looking for some PS4 games, cheapest price was here so I took a punt. Admittedly did have an issue with payment (funds taken twice) but I think this was the payment system’s fault more so than the... Ver mais

Informações sobre a empresa

  1. Loja de jogos de vídeo

Informação fornecida por diversas fontes externas

UK Based Online Retailer. We sell Video Games, Consoles, Accessories and Clothing. We pride ourselves on our excellent customer service. Any queries please contact us: customer@thegamery.co.uk


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

324 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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5,0

Todas as opiniões

(324)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Competitive Prices! Great Service!

Ordered my Astro A50's from here and arrived within 2 days and customer support (Leigh) helped and reassured me I wouldn't be charged twice when there was an error with my payment. Will be purchasing from them again!

19 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

One of the Internet's hidden gems

One of the Internet's hidden gems. I would rather give a rubbish review so i can have them all to myself!
Found this store by accident comparing prices. Checked Trust Pilot and Google reviews to confirm they were the real deal.
Had exactly what i wanted at the best price.. and it arrived the next day!
Absolutely brilliant. Well packed and fast. Easy to recommended this online Seller. (I buy a lot online and this first purchase from TheGamery easily matched my normal 'go to' online hobby shops. I wouldn't hesitate to buy from again.

9 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Personal Service

Very happy to of found TheGamery while searching for my product.
After my purchased item sadly missed the next shipment, the team over at TheGamery actually went out of their way to get my item to a UPS dropoff point on a Saturday! Now that is the type of service you very rarely see these days!

Thank you very much!

25 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

The best place to buy a game

The best place to buy a game! Honestly.
I got sims for my daughter, but being an adult, who doesn’t play games, I struggled with installing and got the wrong game. The people in the customer support, Leigh, helped me from the screenshots what to do. And refunded me for the unused wrong disk.
The order came super quick. Itwas a pleasure dealing with this company from the beginning.

3 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, following an order through Amazon. There was a problem in getting the original item ordered. Their reaction to that was so above and beyond that I am still simply amazed. Cannot recommend them highly enough for customer service and value.

24 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer service!!

Well what can i say i brought the Thrustmaster TX Ferrari 458 wheel base and wheel also a thrustmaster open f1 wheel, anyways apart from to configure the buttons on my thrustmaster open wheel so it's the same as my xbox one pad which is abit of a pain both products are brilliant and excellent money value. And this couldn't happen with out Leigh! from TheGamery cause I've gotta say they gave me brilliant customer service and plenty of feed back and never let me down through out purchasing my items.
And also sent it out next day delivery which woke me up early the nexts morning 😂 but no complaints as it was rapid delivery 😁, and will be definitely be buying from TheGamery in the future.
So all in all I'd say:
1 Brilliant customer service thanks (Leigh).
2 Good knowledge.
3 Great feed back.
4 Very helpful.
5 Prices are reasonable.
6 Fast delivery.

22 de abril de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

***** Excellent service all round *****

A wireless speaker developed a problem within guarantee (just). The Gamery immediately offered to send it to the manufacturer for their opinion. After some delay, the manufacturer denied their liability but The Gamery offered a full refund as a goodwill gesture. I instead chose to have a replacement speaker which they offered free of charge and had to order in. I have now received this and am completely satisfied with their excellent customer service - special thanks go to Leigh who dealt with the issue from start to finish. Would totally recommend The Gamery - thank you very much. Catherine

7 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

The game I ordered appeared to have gotten lost in the post. Despite it not being their fault, The Gamery were very apologetic and sorted the problem. Have since recieved the game in time for Christmas and would like to thank them for their excellent customer service.

20 de dezembro de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

Could not fulfil my delivery and didn't tell me about it until 1 week after I had paid

After paying nearly £200 for a gaming racing wheel, my order was shown as 'shipped' for nearly a week. I was then told that 3 days previously they realised they could not fulfil my delivery as it had an EU pin-plug instead of a UK plug.

Not only is it illegal to sell an EU plugged item in the UK, they simply 'forgot' to inform me that they couldn't fulfil the order, and did not just cancel the order automatically as soon as they found this out.

It should be noted that they did not intentionally sell the EU plugged item. They were also very responsive once they had initiated conversation.

12 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Price, Excellent Quality & Excellent Service

Ordered a game that came out in 2014 from The Gamery, as I didn’t want a pre-owned version. Not only did it come within a couple of days, but it was fully sealed as if bought on release day. To top it off, I had an email response within the hour which clarified a query regarding delivery. Will be ordering again!

19 de novembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I Googled the best price for Fifa20 for the XBox One and theGamery beat everyone easily on price... even the big boys. I placed my order late on Saturday and my item arrived early Tuesday morning. I have no hesitation in recommending theGamery. As soon as they were back to work on Monday morning I received an order confirmation and notification that my order would be delivered within 2 to 5 days (as per their website) and despite ordering over the weekend it still came in 2 days. Great service thank you. Oh and I forgot to mention that theGamery provide free postage and packaging which is another real saving compared to other suppliers. Will most definitely use again thanks and keep up the great service

22 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Leigh was amazing, 100% Recommend!!

Leigh was amazing, he went above and beyond to get my order sorted and shipped to me, communicating all the way, and arrived well packaged, in perfect condition, and all for a super reasonable rate. Extremely happy. Recommend the gamery 100%

14 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Big fan!!

good prices, fast shipping with no fees, excellent customer service being super helpful and replying quickly, will definitely be shopping here again!!

11 de abril de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Good price

Good price. Quick speed and honest and polite customer service. I will check here next time before ordering elsewhere.

15 de março de 2018
Opinião espontânea

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