KWERKY Opiniões 

Resposta da KWERKY

2/03/2026

Dear Paul,

Thank you so much for your kind words and thoughtful feedback.

We’re delighted to hear you’re enjoying the taste and versatility, and that the protein content, reduced packaging waste, and subscription experience are adding real value. It’s especially encouraging to know the convenience and sustainability elements resonate with you.

As a small, founder-led business, your support truly means a great deal to us. Every order helps us continue building and improving KWERKY.

Thank you again for being part of our journey and welcome to the KWERKY krew!

Kind regards,
Team KWERKY

Resposta da KWERKY

26/01/2026

Hi Lucy,

Thank you so much for your kind words on our customer service, delivery, and packaging. We really appreciate you taking the time to share your feedback.

You’re absolutely right to note the texture. KWERKY is primarily designed for cooking and baking, where it blends seamlessly into sauces, bakes, custards, and savoury dishes, rather than as a straight drinking milk. Depending on how it’s used, it can have a slightly different mouthfeel compared to ready-to-drink milks.

We’re really glad you enjoyed the taste, and thank you again for your valuable and thoughtful feedback. It’s incredibly helpful as we continue to improve and guide customers on the best uses for KWERKY.

Warm regards,
Team KWERKY

Resposta da KWERKY

Actualizada a 15/08/2025

Dear Jim,

Thank you for taking the time to share your feedback. We genuinely value all perspectives, even the tough ones.

We’re sorry to hear KWERKY didn’t meet your expectations. While our product isn’t trying to replicate traditional liquid milk, it is a powdered blend of gluten-free oats and pea protein, designed for functionality, nutrition, and versatility - not to mimic the taste or mouthfeel of dairy milk.

It’s also worth noting that KWERKY isn’t designed specifically for hot drinks. While it can be used in teas and coffees, it won’t deliver the froth or cafe style mouthfeel associated with barista products. That’s because we’ve intentionally avoided gums, emulsifiers, stabilisers, and seed oils - additives often used in other alt-milks to artificially mimic creaminess. Our formula is clean and functional.

Having said that "Cloudy water" also shouldn’t be the result. So it’s possible it wasn’t fully blended or mixed at the right ratio. We’d be more than happy to guide you through best-use tips and also love to send you our recipe book, which showcases how KWERKY shines in various dishes and recipes, pretty much all the places it was built to thrive.

We do appreciate your honesty and proudly stand by our clean ingredients and what KWERKY delivers when used as intended.

Best regards,
Team KWERKY

Resposta da KWERKY

17/02/2025

Hi Charlotte,
We’re really sorry to hear that you didn’t have a great experience with our product. Our goal is to make plant-based milk that’s smooth, creamy, and easy to use, so we’d love to help troubleshoot the issue - we’d be happy to share some tips to improve the texture.

We also sincerely apologise if we missed your message - customer satisfaction is incredibly important to us, and we always aim to respond promptly. Please reach out to us at hello@kwerkyfoods.com, so we can make things right.

We appreciate your feedback and hope to turn your experience around.
Nikki

Resposta da KWERKY

1/02/2025

Thank you for your honest feedback—we really appreciate you taking the time to share your experience. We’re so glad you love the concept of KWERKY and our clean ingredients, but we completely understand your frustration with the subscription management.

We’re currently working on improving our subscription platform to make managing your orders much easier, including adding clearer options to update, pause, or cancel your subscription online. In the meantime, our team is always happy to assist with any changes - just drop us an email at hello@kwerkyfoods.com, and we’ll sort it out for you right away.

We also hear you on the reminder emails, and this is something we are reviewing to ensure our customers are always in control of their subscriptions.

Your feedback is incredibly valuable to us, and we’d love to make things right. If you’d like, please reach out, and we’ll be happy to help. Thanks for giving KWERKY a try, we truly appreciate your support!

Best,
Team at KWERKY

Resposta da KWERKY

9/01/2025

Dear Alison,
Thanks so much! We’re so glad you’re loving how easy and tasty KWERKY is! Here’s to more delicious, hassle-free moments!

Best,
The KWERKY Krew

Resposta da KWERKY

3/01/2025

Dear Jo,
Thank you so much for your amazing feedback! We're thrilled that you're loving KWERKY and everything we stand for—sustainability, convenience, and of course, great taste! It’s incredible to hear you’ve stocked up with 6 bags, you're officially part of the KWERKY krew!
Your support means the world to us, and we’re so happy to help you cut down on waste while keeping things delicious. If you ever need recipe inspo or just want to share your creations, we’d love to hear from you!

Thanks again for your recommendation - it truly makes our day!

Best,
Team KWERKY

Resposta da KWERKY

19/08/2024

Hi Stephen,

Thank you for your very kind words. We're thrilled to hear that you're enjoying the milk, especially in your coffees and cereals. Feedback like yours makes all of this worthwhile. Your support means the world to us. Thank you for being part of our journey!

Best,
TGP team

Resposta da KWERKY

Actualizada a 17/03/2024

Thrilled to hear you enjoyed our service and our m*lks at The Good Pea Co - your satisfaction is our top-most priority. Thank you for your very kind words!
Best,
TGP team

Resposta da KWERKY

13/01/2024

Dear Michelle,
We're delighted to hear that you're enjoying our milk! Thanks a bunch for sharing your experience. Keep enjoying the loveliness in every sip, and remember, we're always here to keep your fridge stocked with kindness and deliciousness!
Best, TGP team

Resposta da KWERKY

11/09/2023

Love the feedback Shradha! We are very proud of our frothability! Hap-pea Monday!
The Good Pea Team

Resposta da KWERKY

10/09/2023

Thanks Khetan, in this heatwave, the Barista makes a mean iced coffee too!
The Good Pea Team

Resposta da KWERKY

10/09/2023

Thanks for being such a loyal customer and glad you love both flavours! A hap-pea Sunday to you!
The Good Pea Team

Resposta da KWERKY

10/09/2023

Thank you Sanam! We’re glad you agree on the deliciousness too! Hap-pea Sunday!
The Good Pea Team

Resposta da KWERKY

6/09/2023

Happy to be of service Amit! Brb...we're off to make a pea-licious hot chocolate...
TGP Team

Resposta da KWERKY

6/09/2023

Thanks Bipin, we're glad to help you start your day hap-pea-ly!
TGP Team

Resposta da KWERKY

6/09/2023

Thank you for kind words Fiona! We're glad you love our m*lks as much as we do! Hap-pea Wednesday! TGP Team

Resposta da KWERKY

28/08/2023

Dear Rebecca,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your decision to support a smaller UK business, and we're always striving to improve our offerings based on the valuable insights of our customers.

We sincerely apologise for the longer than expected delivery time. We're constantly working on optimising our logistics to ensure a faster and more efficient service for our valued customers. Your feedback on our packaging is noted, and we're actively exploring more environmentally-friendly alternatives to reduce our environmental footprint.

We're absolutely thrilled to hear that you enjoyed the frothiness of our barista style! We do understand that taste can be subjective, and while many love our unique flavour, we acknowledge there's always room for improvement. Rest assured, your feedback will be shared with our product development team as we aim to continually enhance our product range.

Once again, thank you for your genuine feedback and for giving us a chance. We hope to serve you better in the future.

Best,
TGP team